A Vision or an e-effort to

empower India by 2020?

-Manas Khandelwal
Aman Singh
 Outline of presentation
• Why e-governance?
• What is e-governance?
• Future of e-India by 2020.
Gyandoot
e-Police
Our President’s vision

Developed Country by 2020

 India can’t be a
Developed Country
if
It is not e-Governed.
Why?
Large Population
Wide Spread Corruption
Slow & lethargic bureaucracy
Long decision time
 What is E-Governance?
In Simpler words
“E-governance is the application of information & communication
technologies to transform the efficiency, effectiveness, transparency
and accountability of informational & transactional exchanges with
in government, between govt. & govt. agencies of National, State,
Municipal & Local levels, citizen & businesses, and to empower
citizens through access & use of information.”

However Gartner Group Defines e-Government as

“the transformation of public sector internal and external
relationships through Net-enabled operations, information
technology and communications, to optimize government service
delivery, constituency participation and governance”
 So e-Governance would also cater to automate
applications for the government sector, which helps in
achieving SMART governance which is defined as :

Simple/Speed
Moral
Accountable/Accurate
Responsive and
Transparent Governance

that works better, costs less and is capable of fulfilling

the citizen’s need as never before.
 SCOPE OF E-GOVERNANCE

E-Governance is the use of information and

communication technologies to support good
governance. It has the following main dimensions :

 GOVERNMENT TO CITIZEN(G2C)
 CONSUMER TO GOVERNMENT (C2G)
 GOVERNMENT TO GOVERNMENT (G2G)
 GOVERNMENT TO BUSINESS (G2B)
 GOVERNMENT TO NGO (G2N)
1. GOVERNMENT TO CITIZEN (G2C):-
G2C will aim at connecting citizens to government by talking to
citizens and supporting accountability, by listening to citizens and
supporting democracy, and by improving public services. It will
involve better services to the citizens through single point delivery
mechanism and will involve areas like:
• E-Citizen
• E-Transport
• E-Medicine
• E-Education
• E-Registration
2. CONSUMER TO GOVERNMENT (C2G):-
“C2G will mainly constitute the areas where the citizen interacts
with the Government. It will include areas like election when
citizens vote for the Government; Census where he provides
information about himself to the Government; taxation where he is
paying taxes to the Government.”

• E-Democracy- “The e-democracy is an effort to change the role of

citizen from passive information giving to active citizen involvement. In an
e-democracy the Government will be informing the citizen, representing
the citizen, encouraging the citizen to vote, consulting the citizen and
engaging the citizen in the Governance. Taking the citizens input about the
various government policies by organizing an e-debate will further
strengthen the e-democracy.”
3. GOVERNMENT TO GOVERNMENT (G2G):-
This can also be referred as e-Administration. It involves
improving government processes by cutting costs, by managing
performance, by making strategic connections within government,
and by creating empowerment. It will involve networking all
Government offices so as to produce synergy among them. The
major areas are:
• E-Secretariat
• E-Police
• E-Court
4. GOVERNMENT TO BUSINESS (G2B):-
E-Taxation:-
This will constitute the various services a business house needs to
get from the Government, which includes getting licenses etc. In a
similar scenario, it can also flow from a business house to the
Government as in the case of procurements, from such business
houses by the Government. This will become a B2G service.

5. GOVERNMENT TO NGO (G2N):-

E-Society:-
Building interactions beyond the boundaries of government by developing
communities, by building government partnerships, and by building civil
society. It will involve building various associations or interest groups that
will ensure the betterment of the society. Such initiatives deal particularly
with the relationship between government and citizens: either as
voters/stakeholders from whom the public sector derives its legitimacy, or as
customers who consume public services.
ICT Usage Parameters for various countries
Future of e-India by 2020
India can’t be a Developed Country

if
It is not e-Governed.

• Large population.
• Wide spread corruption.
• Slow and lethargic bureaucracy.
• Long decision time.
 A Country’s Perspective
A perfect information service delivery system, which would NOT
require him to:

• Fill up same data in multiple forms at multiple places.

• Visit Government departments, multiple times for information
requirements.
• Go to multiple places to seek desired information at times
convenient to Government functionary.
• Stand in “Q” and wait for his turn.
• Prove that information obtained by him /her is accurate and up
to date.
• Struggle to get contact details of right officials to address his
queries.
• To grumble that his voice was not heard while framing Govt.
policies for providing services to him.
Future of Indian Structure By 2020
E-Governance Initiatives in India
 Gyandoot
Gyandoot first project to gain prominence in the state of
Madhya Pradesh (Gyandoot Services)
 e-Police
• P.S. Automation
– Record keeping
– Interlinking
– Process re-engineering
– Online FIR

• Traffic
– Challan Process
– Traffic lights & control room (Tokyo example)
– Linking with RTO office
– Vehicle thefts (RFID, GPS), database of lost and recovered vehicles

• Verifications
– Arms License
– Passport
– Govt. jobs
– Army recruitment
– Household servant’s credentials

• Investigations
– Case tracking ( from FIR to conviction till SC)
– Inventory Management (of maal mukadmati)
 e-Police….contd
• Communications
– CUG
– Triband phone
– Video Conferencing (G2G & evidence)
– Vehicle tracking
– Biometric devices

• Crime data Management

– Data Warehouse
– Business Intelligence Softwares
– Mugshot & fingerprint database
– Handheld online devices & online matching
 Online FIR
• Increase in crime figures
• Lack of manpower to investigate all the
crimes
• Political & administrative will
• Lack of resources