DokumenITIL/ITSM - Enabling Business & IT Transformationdiunggah oleh
ricklemieux- DokumenITIL/ITSM - Demystifying ITIL Training Part2diunggah olehricklemieux
- DokumenITIL's Service Lifecycle Consulting - A Lifecycle within a Lifecyclediunggah olehricklemieux
- DokumenITIL's Service Lifecycle - The Five New Silos of ITdiunggah olehricklemieux
