The Gaps Model of Service Quality: The Customer Gap The Provider Gaps: Putting It All Together: Closing The GapsDokumenThe Gaps Model of Service Quality: The Customer Gap The Provider Gaps: Putting It All Together: Closing The GapsDitambahkan oleh VijayKrishna0 penilaian0% menganggap dokumen ini bermanfaatSimpan The Gaps Model of Service Quality: The Customer Gap The Provider Gaps: Putting It All Together: Closing The Gaps untuk nanti