Unggahan
Service Management As A Practice: Service Design BOOK TEL v0 - 7.indb 22 08/07/2011 17:23 0% menganggap dokumen ini bermanfaatBusiness Service Management 0% menganggap dokumen ini bermanfaatService Management As A Practice: Definition: ISO/IEC 20000 0% menganggap dokumen ini bermanfaatService Management As A Practice: The Business/customers 0% menganggap dokumen ini bermanfaatService Management As A Practice: Figure 2.10 Continual Service Improvement and The Service Lifecycle 0% menganggap dokumen ini bermanfaatTable 2.1 The Processes Described in Each Core ITIL Publication 0% menganggap dokumen ini bermanfaatService Management As A Practice: Figure 2.7 Architectural Layers of An SKMS 0% menganggap dokumen ini bermanfaat2.3 Governance and Management Systems 0% menganggap dokumen ini bermanfaat2.2.4 The Service Portfolio: Service Management As A Practice 0% menganggap dokumen ini bermanfaat2.2 Basic Concepts: Service Management As A Practice 0% menganggap dokumen ini bermanfaat2.4 The Service Lifecycle: Service Management As A Practice 0% menganggap dokumen ini bermanfaat