- DokumenChapter 5 Strategic Capacity Planning for Products and Servicesdiunggah olehLuarn Wei
- DokumenChapter 4 Product and Service Designdiunggah olehLuarn Wei
- DokumenChapter 3 Forecastingdiunggah olehLuarn Wei
- DokumenChapter 2 Competitiveness, Strategy, and Productivitydiunggah olehLuarn Wei
- DokumenChapter 1 Introduction to Operations Managementdiunggah olehLuarn Wei