DAFTAR ISI

ABSTRAK........................................................................................................ i
ABSTRACT....................................................................................................... ii
KATA PENGANTAR....................................................................................... iii
DAFTAR ISI..................................................................................................... v
DAFTAR TABEL............................................................................................. vii
DAFTAR GAMBAR........................................................................................ viii
BAB I PENDAHULUAN
1.1. Latar Belakang Penelitian....................................................................... 1
1.2. Identifikasi Masalah................................................................................ 8
1.3. Tujuan Penelitian dan Kegunaan Penelitian............................................ 8
1.5. Lokasi dan Waktu Penelitian................................................................... 9
1.6. Sistematika Penulisan.............................................................................. 10
BAB II KAJIAN PUSTAKA DAN KERANGKA PEMIKIRAN
2.1 Kajian Pustaka.......................................................................................... 12
2.1.1 Manajemen Operasi........................................................................ 12
2.1.1.1 Sepuluh Keputusan Manajemen Operasi............................. 12
2.1.2 Supply Chain Management............................................................ 14
2.1.3 Tujuan Supply Chain Management................................................ 15
2.1.4 Komponen Supply Chain Management.......................................... 16
2.1.5 Tahapan Rantai Pasok.................................................................... 17
2.1.6 Achieving Strategy Fit.................................................................... 18
2.1.7 Pengukuran Kinerja Rantai Pasok.................................................. 19
2.1.7.1 Metode Pengukuran Kinerja Rantai Pasok........................... 22
2.1.7.2 Supply Chain Operation Reference (SCOR) dalam
Pengukuran Kinerja Rantai Pasok............................................... 24
2.1.8 Review Jurnal dan Penelitian Terdahulu......................................... 31
2.2 Kerangka Pemikiran................................................................................. 34
BAB III OBJEK DAN METODE PENELITIAN
3.1 Objek Penelitian....................................................................................... 38
3.2 Metode Penelitian..................................................................................... 38
3.2.1 Jenis Penelitian............................................................................... 38
3.2.2 Desain Penelitian............................................................................ 39
3.2.3 Populasi dan Sampel...................................................................... 39
3.2.3.1 Populasi................................................................................ 39
3.2.3.2 Sampel.................................................................................. 40
3.2.4 Teknik Pengumpulan Data............................................................. 40
3.3 Operasional Variabel............................................................................... 42
3.4 Rancangan Analisis Data......................................................................... 43
3.4.1 Rancangan Analisis dalam menjawab tujuan penelitian pertama. . 43

3.4.2 Rancangan Analisis dalam menjawab tujuan penelitian kedua...... 44

3.4.3 Rancangan Analisis dalam menjawab tujuan penelitian ketiga..... 45
BAB IV HASIL PENELITIAN DAN PEMBAHASAN
4.1 Supply Chain Management pada Departemen Dyeing Finishing,
PT Insan Sandang Internusa........................................................................ 46
4.1.1 Tahapan Rantai Pasok pada Departemen Dyeing Finsihing, PT Insan
Sandang Internusa.............................................................................. 50
4.1.2 Skema Rantai Pasokan Departemen Dyeing Finishing, PT Insan
Sandang Internusa.............................................................................. 71
4.1.3 Analisis Kinerja Produksi pada Departemen Dyeing Finishing, PT
Insan Sandang Internusa..................................................................... 74
4.2 Analisis SCOR Model.............................................................................. 76
4.2.1 Metrik Kinerja SCOR Level 1....................................................... 76
4.2.1.1 Perfect Oder Fulfillment...................................................... 76
4.2.1.2 Order fulfillment Cycle Time................................................ 78
4.2.1.3 Upside Supply Chain Flexibility.......................................... 79
4.2.1.4 Cost of Good Sold................................................................ 80
4.2.1.5 Inventory Days of Supply..................................................... 81
4.3 Analisis Perbandingan.............................................................................. 83
4.3.1 Benchmark...................................................................................... 84
BAB V KESIMPULAN DAN SARAN
5.1 Kesimpulan............................................................................................... 89
5.2 Saran......................................................................................................... 91
DAFTAR PUSTAKA
LAMPIRAN

DAFTAR TABEL

Tabel 1.1 Jumlah Produksi................................................................................. 5

Tabel 1.2 Prosentase Pencapaian Delivery......................................................... 6
Tabel 1.3 Prosentase Problem Pencapaian Delivery.......................................... 7
Tabel 1.4 Jadwal Kegiatan Penelitian................................................................ 10
Tabel 2.1 Sepuluh Keputusan Penting dalam Manajemen Operasi................... 13
Tabel 2.2 Dampak Keputusan Rantai Pasok terhadap Strategi Bisnis............... 19
Tabel 2.3 Kelebihan dan Kekurangan Metode Pengukuran Kinerja Rantai
Pasok 23
Tabel 2.4 SCOR Level 1 Strategic Metric......................................................... 28
Tabel 2.5 Data Benchmark................................................................................. 30
Tabel 2.6 Ringkasan Penelitian Terdahulu......................................................... 33
Tabel 3.1 Jenis dan Sumber Data....................................................................... 42
Tabel 3.2 Pihak Perusahaan............................................................................... 42
Tabel 3.3 Operasional Variabel.......................................................................... 43
Tabel 4.1 Prosentase Order yang Terkirim Lengkap dan Sesuai Jadwal........... 77
Tabel 4.2 Order Fulfillment Cycle Time............................................................ 78
Tabel 4.3 Upside Supply Chain Flexibility........................................................ 79
Tabel 4.4 Cost of Good Sold.............................................................................. 80
Tabel 4.5 Inventory Days of Supply Chain........................................................ 82
Tabel 4.6 Analisis Perbandingan........................................................................ 83
Tabel 4.7 Benchmarking SCOR Level 1............................................................. 85
Tabel 4.8 Benchmarking SCOR Level 1............................................................. 85
Tabel 4.9 Benchmarking SCOR Level 1............................................................. 86
Tabel 4.10 Benchmarking SCOR Level 1........................................................... 86
Tabel 4.11 Benchmarking SCOR Level 1........................................................... 87

DAFTAR GAMBAR

Gambar 1.1 Rantai Pasok PT Insan Sandang Internusa..................................... 3

Gambar 2.1 Supply Chain Macro Process......................................................... 17
Gambar 2.2 Supply Chain Stages....................................................................... 18
Gambar 2.3 Enam proses inti Ratai Pasok pada Model SCOR......................... 25
Gambar 2.4 Tingkatan Rantai Pasok pada Model SCOR................................. 27
Gambar 2.5 Kerangka Pemikiran....................................................................... 37
Gambar 4.1 Rantai Pasok Departemen Dyeing Finishing, PT Insan
Sandang Internusa.................................................................................... 47
Gambar 4.2 Proses Supplier dengan Perusahaan............................................... 51
Gambar 4.3 Alur Produksi Sistem Continous.................................................... 53
Gambar 4.4 Alur Produksi Sistem Discontinous............................................... 61
Gambar 4.5 Proses Distributor dengan Perusahaan........................................... 69
Gambar 4.6 Proses Perusahaan dengan Distributor........................................... 69
Gambar 4.7 Proses Konsumen dengan Perusahaan........................................... 70
Gambar 4.8 Skema Rantai Pasokan................................................................... 72