DAFTAR ISI

BAB I
PENDAHULUAN ........................................................................................... 1

BAB II
DASAR ............................................................................................................3

BAB III
VISI, MISI, FALSAFAT & TUJUAN.............................................................4

BABIV
KEBIJAKAN PELAYANAN KESEHATAN................................................5

BAB V.
PEDOMAN PELAYANAN KESEHATAN ..................................................6

BAB VI.
PANDUAN PELAYANAN BERFOKUS PADA PASIEN.........................12

BAB VII
PEMBUATAN CATATAN ASUHAN PASIEN TERINTEGRASI............28

BAB VIII
MODEL PELAYANAN PASIEN RS FATIMA MAKALE.....................29

BAB IX
STANDAR PELAYANAN DAN STANDAR
PROSEDUR OPERASIONAL..................................................................... 31