DAFTAR ISI

Halaman
Lembar Judul ..........................................................................................................i
Daftar Isi ...................................................................................................................ii
Kata Pengantar...........................................................................................................vi
BAB I PENDAHULUAN
A. Latar belakang..............................................................................................1
B. Rumusan masalah.........................................................................................2
C. Tujuan Penulisan..........................................................................................2
BAB II TINJAUAN PEMBAHASAN
A. Pengertian pelayanan jasa perbangkan........................................................3
B. Ciri pelayanan yang baik..............................................................................4
C. Dampak pelayanan bank yang diberikan.....................................................6
D. Penghimpunan dana dari masyarakat...........................................................7
E. Pemberian kredit,surat pengakuan utang dan warkat,transfer kartu kredit,dan
wali amanat................................................................................................................9
BAB III PENUTUP
A. Kesimpulan..................................................................................................18