Name:

Adi
ndaCahy
aRi
hest
a

Cl
ass:
4AB

St
udent
sNumber:
061830500329

1.
repl
ylet
ter

DearSi
r,

Wehav ethepleasurei
nannouncingthatwehavejustpl
acedint
hemarketourpresti
gious
product—theNationalbr
andTypewri
ter.Thi
sisthel
atestmodelfr
om ourwel
l
-tr
ainedproduct-
designersbestsuit
edformodernoff
ices.

Thespeci
alf
eat
uresoft
hismodel
are:

1.Feat
her
-t
ouchoper
ati
on.

2.Absol
utel
ysoundl
ess.

3.Mul
ti
pleadj
ust
ment
s.

4.El
egantal
umi
nium-
all
oycabi
net
.

5.Asl
i
ghtasapor
tfol
i
obag.

Rp15.000.000i
snttoexpensi
veforourmoder nTy pewri
ter
.Andalsoweofferaspecialdi
scount
of25%t oourregist
ereddeal
ersonallorder
sr eceivedbyusonorbefor
et he30thMarch2020
otherter
msr emai
ningthesame.Wewi ll
deli
very ourproductonedayaf
teryourorder
sare
recei
vedbyus.

Pl
easefi
ndenclosedanil
lust
ratedcatal
ogueshowi
ngtheoutervi
ewofthemachi
neandi t
s
i
nnermechani
sms.NationalTypewri
tersar
ealsoonvi
ewatourshowroom f
ordemonstrat
ion.
Wouldal
soli
ketoinfor
my outhatiti
spossibl
etomakepurchasesonl
i
neatnati
onal
l
y.com.

Wehope,
youshal
lnotmi
sst
hisbumperof
fer
.

Your
sfai
thf
ull
y,

Adi
i
nda
2.Compl
aintl
ett
er

DearSi
r,

Wehav ereceivedyouremai lofthe30t hmar chcompl ainingofdelayint hedeli

v er
yofgoodsfor
whichorderwaspl acedon27t hmar ch.Wear ereallyverysorrythatyouhadt of acesome
i
nconvenienceonouraccount .Asamat teroffactthecor onav i
rusmakeust owor kfr
om our
house,andmanyourempl oyeesdi dntcomet oofficeweknowt hi
swillbeeffectedtoour
perf
ormance.Howev er
, weshal l
trytoexpeditethingsandev er
yef for
tshallbemadet odeli
ver
thesuppli
esint i
mei nfuture.Onceagai nwev erymuchr egrettheinconveni
encecausedt oyou
andassurey ouofthedel i
veryoft hepresentsupplybef oretheendoft hemont h.

Wef ul
l
yappreci
atetheindul
genceyouhaveshowntousinextendi
ngthedat
eofdeli
veryand
hopethatyouwi
llacceptourapol
ogisef
orthedel
ayandconti
nuethesamefri
endl
yrelat
ionshi
p
whichexi
stedi
nthepast .

Wi
tht
hanks.

Your
sFai
thf
ull
y,

Adi
nda

3.Adj
ust
mentl
ett
er

DearSi
r,

Wef eelextr
emelysorrytohearthat10nat i
onalt
ypewr i
terrecei
vedbyyouinadamaged
condit
ion.Ourdi
spatchsect i
onhasapr e-packi
nginspectionwhichal
lowsthepacki
ngofgoods
maintaini
ngsati
sfactor
yquality
.Damage, suchasiny ourcase,occur
sv er
yrar
elywhent
he
packagesareroughlyhandledintransi
t.

Asthecont r
acti
nv ol
vesr
epl
acementofdamagedgoodswear eensuri
ngt hesupplyof10
nat
ional Ty
pewrit
erwithmor
eextrapackagi
ng.Wi lly
oukindl
ysigntheenclosed“Damage
Report”Sothatwecansubmitourcl
aimt oInsuranceCompany ?Theatt
achedBusi nessRepl
y
Envelopeisfory
ourconveni
encei
nreturni
ngt hereport
.Ourauthori
zedrepresent
ativ
ewill
col
lectthedamagedgoodsbefore15thApri
l,20.Pleaseconfi
rmt hear
ri
v alofgoods.

Your
sfai
thf
ull
y