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RERATA WAKTU TANGGAP PELAYANAN IPSRS 15 MENIT

NO TANGGAL Teknisi Unit JAM MASUK JAM PELAYANAN


DOKTER

1 1-Aug-18 Rusmanto Bpjs 8:45:00 0:00:00


2 2-Aug-18 Rusmanto Wc Umum 11:30:00 0:00:00
3 3-Aug-18 Nurdin Perencanaan 8:20:00 0:00:00
4 4-Aug-18 Adi IGD 11:25:00 0:00:00
5 6-Aug-18 Adi Tulip 11:20:00 0:00:00
6 6-Aug-18 Lukas Poli Gigi 11:30:00 0:00:00
7 7-Aug-18 Zulkifli Tulip 8:05:00 0:00:00
8 8-Aug-18 Nurdin Sanitasi 9:20:00 0:00:00
9 9-Aug-18 Zulkifli Tulip 11:05:00 0:00:00
10 10-Aug-18 Diga Fisioterapi 9:20:00 0:00:00
11 11-Aug-18 Syam Perinatalogi 9:25:00 0:00:00
12 13-Aug-18 Nurdin Kasir 10:20:00 0:00:00
13 13-Aug-18 Diga Perinatalogi 8:40:00 0:00:00
14 14-Aug-18 Zulkifli Nifas 8:45:00 0:00:00
15 15-Aug-18 Adi Tulip 8:35:00 0:00:00
16 16-Aug-18 Nurdin Nifas 8:40:00 0:00:00
17 16-Aug-18 Nurdin Depo R.Jalan 9:45:00 0:00:00
18 18-Aug-18 Zulkifli Nifas 8:05:00 0:00:00
19 20-Aug-18 Rusmanto Lili 8:15:00 0:00:00
20 20-Aug-18 Syam Poli Gigi 8:20:00 0:00:00
21 21-Aug-18 Udi Poli Gigi 8:20:00 0:00:00
22 23-Aug-18 Adi IGD 12:10:00 0:00:00
23 23-Aug-18 Zulkifli Depo R.Jalan 8:20:00 0:00:00
24 24-Aug-18 Lukas Poli Gigi 11:10:00 0:00:00
25 25-Aug-18 Adi Depo R.Jalan 9:10:00 0:00:00
26 27-Aug-18 Adi IGD 8:20:00 0:00:00
27 27-Aug-18 Zulkifli Tulip 8:30:00 0:00:00
28 28-Aug-18 Syam Fisioterapi 8:40:00 0:00:00
29 29-Aug-18 Nurdin Nifas 8:55:00 0:00:00
30 30-Aug-18 Adi IGD 9:40:00 0:00:00
TOTAL

Hasil Pengumpulan Data :

Watu Tanggap IPSRS


=
Jumlah Aduan

= 15:08 menit
5 MENIT

WAKTU
TANGGAP JUMLAH ADUAN
IPSRS

8:55:00 1
11:55:00 1
8:30:00 1
11:30:00 1
11:30:00 2
11:40:00
8:15:00 3
9:30:00
11:15:00
9:25:00 3
9:35:00
11:30:00
8:50:00 2
8:50:00
8:40:00 3
8:45:00 1
9:55:00 1
8:10:00 5
8:25:00
8:35:00
8:30:00
12:25:00 2
8:30:00
11:20:00 2
9:25:00
8:30:00 2
8:40:00
8:55:00 2
9:05:00 2
9:50:00 1
0:50:00 35
RERATA WAKTU TANGGAP PELAYANAN IPSRS 15 MENIT

WAKTU TANGGAP
NO TANGGAL Teknisi Unit JAM MASUK
IPSRS
1 1-Sep-18 Rusmanto Bpjs 8:45:00 8:55:00
2 3-Sep-18 Rusmanto Wc Umum 11:30:00 11:55:00
3 4-Sep-18 Nurdin Perencanaan 8:20:00 8:30:00
4 5-Sep-18 Adi IGD 11:25:00 11:30:00
5 6-Sep-18 Adi Tulip 11:20:00 11:30:00
6 7-Sep-18 Lukas Poli Gigi 11:30:00 11:40:00
7 8-Sep-18 Zulkifli Tulip 8:05:00 8:15:00
8 9-Sep-18 Nurdin Sanitasi 9:20:00 9:30:00
9 10-Sep-18 Zulkifli Tulip 11:05:00 11:15:00
10 10-Sep-18 Diga Fisioterapi 9:20:00 9:25:00
11 12-Sep-18 Syam Perinatalogi 9:25:00 9:35:00
12 12-Sep-18 Nurdin Kasir 10:20:00 11:30:00
13 13-Sep-18 Diga Perinatalogi 8:40:00 8:50:00
14 13-Sep-18 Zulkifli Nifas 8:45:00 8:50:00
15 13-Sep-18 Adi Tulip 8:35:00 8:40:00
16 14-Sep-18 Nurdin Nifas 8:40:00 8:45:00
17 15-Sep-18 Nurdin Depo R.Jalan 9:45:00 9:55:00
18 17-Sep-18 Zulkifli Nifas 8:05:00 8:10:00
19 18-Sep-18 Rusmanto Lili 8:15:00 8:25:00
20 19-Sep-18 Syam Poli Gigi 8:20:00 8:35:00
21 20-Sep-18 Udi Poli Gigi 8:20:00 8:30:00
22 21-Sep-18 Adi IGD 12:10:00 12:25:00
23 22-Sep-18 Zulkifli Depo R.Jalan 8:20:00 8:30:00
24 22-Sep-18 Lukas Poli Gigi 11:10:00 11:20:00
25 24-Sep-18 Adi Depo R.Jalan 9:10:00 9:25:00
26 25-Sep-18 Adi IGD 8:20:00 8:30:00
27 26-Sep-18 Zulkifli Tulip 8:30:00 8:40:00
28 27-Sep-18 Syam Fisioterapi 8:40:00 8:55:00
29 28-Sep-18 Nurdin Nifas 8:55:00 9:05:00
30 29-Sep-18 Adi IGD 9:40:00 9:50:00

TOTAL 0:50:00

Hasil Pengumpulan Data :

Watu Tanggap IPSRS


=
Jumlah Aduan
= 53:40 menit
JUMLAH ADUAN

1
1
1
1
2
1
3
1
1
3
1
1
2
1
3
1
1
5
2
1
1
2
1
2
1
2
2
2
2
1

49
RERATA WAKTU TANGGAP PELAYANAN IPSRS 15 MENIT

NO TANGGAL Teknisi Unit JAM MASUK WAKTU TANGGAP


IPSRS

1 01 Okt 2018 Syam Lili 9:20:00 9:35:00


2 2 Okt 2018 Diga OK 11:30:00 11:45:00
3 04 Okt 2018 Nurdin Tulip 8:30:00 8:35:00
4 5 Okt 2018 Adi RM 11:45:00 11:55:00
5 6 Okt 2018 Zulkifli Teratai 11:50:00 11:55:00
6 6 Okt 2018 Lukas Tulip 12:30:00 12:40:00
7 08 Okt 2018 Diga Poli Gigi 9:15:00 9:25:00
8 9 Okt 2018 Adi Depo R.Jalan 10:50:00 10:57:00
9 9 Okt 2018 Rusmanto OK 13:30:00 13:40:00
10 9 Okt 2018 Rusmanto Nifas 9:20:00 9:30:00
11 10 Okt 2018 Diga OK 11:55:00 12:05:00
12 11 Okt 2018 Zulkifli Nifas 13:55:00 14:05:00
13 12 Okt 2018 Zulkifli LAB 8:15:00 8:27:00
14 12 Okt 2018 Adi Loundry 9:30:00 9:40:00
15 13 Okt 2018 Zulkifli Depo R.Jalan 9:35:00 9:45:00
16 13 Okt 2018 Nurdin Kasir 10:05:00 10:15:00
17 15 Okt 2018 Lukas Poli Gigi 10:20:00 10:25:00
18 16 Okt 2018 Lukas Poli Gigi 11:20:00 10:30:00
19 18 Okt 2018 Lukas Poli Gigi 8:30:00 8:40:00
20 19 Okt 2018 Zulkifli Nifas 12:30:00 12:40:00
21 19 Okt 2018 Adi Lili 12:45:00 12:50:00
22 20 Okt 2018 Rusmanto OK 12:55:00 13:05:00
23 22 Okt 2018 Zulkifli Depo IGD 8:55:00 9:05:00
24 23 Okt 2018 Syam Poli Paru 10:05:00 10:15:00
25 24 Okt 2018 Zulkifli BPJS 8:40:00 8:45:00
26 25 Okt 2018 Udi Poli Bedah 8:48:00 8:55:00
27 27 Okt 2018 Zulkifli BPJS 11:40:00 11:50:00
28 29 Okt 2018 Syam CSSD 9:40:00 9:50:00
29 30 Okt 2018 Nurdin IGD 9:40:00 9:50:00
30 31 Okt 2018 Rusmanto IGD 10:05:00 10:10:00
TOTAL 9:04:00

Hasil Pengumpulan Data :

Watu Tanggap IPSRS


=
Jumlah Pasien

= #DIV/0! menit
JUMLAH ADUAN

2
1
3
1
1
1
2
1
2
1
3
2
1
3
1
2
1
2
1
1
2
1
2
1
2
1
1
2
1
1
46
RERATA WAKTU TANGGAP PELAYANAN IPSRS 15 MENIT

WAKTU TANGGAP
NO TANGGAL Teknisi Unit JAM MASUK
IPSRS
1 1-Nov-18 Zulkifli OK 8:50:00 9:00:00
2 2-Nov-18 Lukas Perinatalogi 8:40:00 8:50:00
3 3-Nov-18 Nurdin Humas 10:30:00 10:45:00
4 3-Nov-18 Lukas Poli Gigi 9:10:00 9:20:00
5 3-Nov-18 Adi OK 8:30:00 8:40:00
6 5-Nov-18 Rusmanto VK 10:30:00 10:40:00
7 6-Nov-18 Udi VK 10:30:00 10:40:00
8 7-Nov-18 Zulkifli Radiologi 9:40:00 9:50:00
9 8-Nov-18 Adi Lili 8:05:00 8:10:00
10 12-Nov-18 Udi RM 8:40:00 8:55:00
11 13-Nov-18 Nurdin Nifas 8:35:00 8:45:00
12 14-Nov-18 Rusmanto Nifas 8:50:00 9:00:00
13 15-Nov-18 Nurdin IGD 8:05:00 8:10:00
14 16-Nov-18 Diga IGD 8:50:00 8:55:00
15 16-Nov-18 Udi Sanitasi 8:25:00 8:30:00
16 17-Nov-18 Rusmanto Nifas 8:40:00 8:50:00
17 19-Nov-18 Diga Teratai 11:05:00 11:15:00
18 19-Nov-18 Zulkifli TP2RI 11:40:00 11:55:00
19 21-Nov-18 Zulkifli Depo R.Jalan 9:40:00 9:55:00
20 22-Nov-18 Nurdin Poli Kandungan 10:15:00 10:30:00
21 22-Nov-18 Diga IGD 11:05:00 11:20:00
22 23-Nov-18 Adi Nifas 11:25:00 11:35:00
23 26-Nov-18 Zulkifli Radiologi 9:10:00 9:15:00
24 26-Nov-18 Nurdin RM 12:15:00 12:30:00
25 27-Nov-18 Diga IGD 10:25:00 10:35:00
26 27-Nov-18 Lukas Lili 9:25:00 9:35:00
27 28-Nov-18 Adi Lili 10:10:00 10:20:00
28 29-Nov-18 Adi Lili 8:30:00 8:40:00
29 29-Nov-18 Zulkifli RM 8:35:00 8:45:00
30 30-Nov-18 Nurdin PPTK 8:37:00 8:45:00
31 30-Nov-18 Nurdin Tulip 8:15:00 8:30:00
TOTAL 12:25:00

Hasil Pengumpulan Data :

Watu Tanggap IGD


=
Jumlah Pasien
= 53:25 menit
MENIT

JUMLAH ADUAN

3
1
2
2
1
2
1
2
1
2
1
3
1
1
2
2
3
1
1
2
1
1
2
1
3
2
1
3
1
1
1
51
RERATA WAKTU TANGGAP PELAYANAN IPSRS 15 MENIT

WAKTU TANGGAP
NO TANGGAL Teknisi Unit JAM MASUK
IGD
1 1-Dec-18 Syam Teratai 09:40:30:00 AM 9:50:00
2 3-Dec-18 Lukas Poli Gigi 11:30:00 11:40:00
3 4-Dec-18 Nurdin Poli Dalam 8:35:00 8:45:00
4 4-Dec-18 Zulkifli Depo R.Inap 8:50:00 8:55:00
5 5-Dec-18 Nurdin Lili 9:20:00 9:30:00
6 5-Dec-18 Rusmanto Kasir 8:40:00 8:50:00
7 6-Dec-18 Lukas Nifas 11:30:00 11:40:00
8 6-Dec-18 Nurdin Nifas 11:45:00 11:55:00
9 6-Dec-18 Zulkifli Teratai 11:50:00 11:55:00
10 7-Dec-18 Zulkifli Lili 8:55:00 9:05:00
11 8-Dec-18 Lukas Poli Gigi 8:45:00 8:55:00
12 10-Dec-18 Diga Fisioterapi 8:45:00 8:55:00
13 10-Dec-18 Nurdin Nifas 8:30:00 8:40:00
14 11-Dec-18 Syam Poli Paru 8:30:00 8:40:00
15 12-Dec-18 Nurdin Teratai 11:45:00 11:55:00
16 12-Dec-18 Nurdin Lili 8:57:00 9:05:00
17 12-Dec-18 Diga CSSD 9:40:00 9:45:00
18 13-Dec-18 0:00:00 0:00:00
19 14-Dec-18 0:00:00 0:00:00
20 15-Dec-18 0:00:00 0:00:00
21 16-Dec-18 0:00:00 0:00:00
22 17-Dec-18 0:00:00 0:00:00
23 18-Dec-18 0:00:00 0:00:00
24 19-Dec-18 0:00:00 0:00:00
25 20-Dec-18 0:00:00 0:00:00
26 21-Dec-18 0:00:00 0:00:00
27 22-Dec-18 0:00:00 0:00:00
28 23-Dec-18 0:00:00 0:00:00
29 24-Dec-18 0:00:00 0:00:00
30 25-Dec-18 0:00:00 0:00:00
31 26-Dec-18 0:00:00 0:00:00
34 0:00:00 0:00:00
TOTAL 0:00:00

Hasil Pengumpulan Data :

Watu Tanggap IGD


=
Jumlah Pasien
= 47:35 menit
MENIT

JUMLAH ADUAN

1
2
1
2
1
2
1
2
2
4
1
1
1
2
2
2
2

29
NO BULAN HASIL REKAP BULANAN TARGET ≤ 5 Menit
1 Agustus 15:08 05:00
2 SEPTEMBER 53:40 05:00
3 OKTOBER 00:00 05:00
4 NOVEMBER 53:25 05:00
5 DESEMBER 47:35 05:00

RERATA WAKTU TANGGAP PELAYANAN PASIEN IGD ≤5 MENIT


9:36

8:24
15:08

7:12

6:00 53:40 53:25


MENIT

4:48

3:36

2:24

1:12

05:00
0:00 05:00 05:00
00:00 05:00
Agustus SEPTEMBER OKTOBER NOVEMBER

HASIL REKAP BULANAN TARGET ≤ 5 Menit


D ≤5 MENIT

53:25 47:35

05:00 05:00
NOVEMBER DESEMBER

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