DAFTAR ISI

BAB I PENDAHULUAN
1.1 Latar Belakang ....................................................................................... 1
1.2 Rumusan Masalah .................................................................................. 5
1.3 Tujuan Penelitian ................................................................................... 6
1.4 Manfaat Penelitian ................................................................................. 6
1.5 Sistimatika Penulisan ............................................................................. 7
BAB II TINJAUAN TEORITIS
2.1 Sistem Pengawasan ................................................................................ 9
2.1.1 Pengertian Pengawasan ................................................................ 9
2.1.2 Sistem Pengawasan ...................................................................... 10
2.1.3 Tujuan Pengawasan ..................................................................... 13
2.1.4 Jenis-Jenis Pengawasan ................................................................ 14
2.1.5 Fungsi Pengawasan ...................................................................... 14
2.2 Prosedur kerja / Standar Prosedur Operasional (SPO) ......................... 15
2.2.1 Pengertian Standar Prosedur Operasional (SPO) ........................ 15
2.2.2 Jenis-Jenis Standar Prosedur Operasional (SPO) ......................... 16
2.2.3 Tujuan dan Manfaat Standar Prosedur Operasional (SPO) .... 19
2.2.4 Tahap-Tahap Penyusunan Standar Prosedur
Operasional (SPO) ....................................................................... 22
2.3 Job Desk/ Job Description ..................................................................... 23
2.3.1 Pengertian Job Description .......................................................... 23
2.3.2 Faktor-faktor Deskripsi Pekerjaan .............................................. 24
2.3.3 Manfaat Deskripsi Pekerjaan .......................................................26
2.3.4 Indikator Deskripsi Pekerjaan .................................................... 27
2.4 Produktivitas Kerja ............................................................................... 28
2.4.1 Pengertian produktivitas kerja ..................................................... 28
2.4.2 Aspek Produktivitas Kerja ........................................................... 30
2.4.3 Indikator Produktivitas Kerja ...................................................... 32
2.4.4 Faktor-Faktor yang Mempengaruhi Produktivitas Kerja ............. 35
2.4.5 Pengukuran Produktivitas Kerja ................................................. 37
 2.5 Penelitian Terdahulu .............................................................................. 38
2.6 Kerangka Konseptual .............................................................................44
2.7 Hipotesis ................................................................................................ 45

BAB III METODE PENELITIAN

3.1 Objek Penelitian .....................................................................................47
3.2 Jenis Penilitian ...................................................................................... 47
3.3 Populasi Penelitian ............................................................................... 47
3.3.1 Populasi ....................................................................................... 47
3.3.2 Sempel ........................................................................................ 48
3.4 Jenis dan Sumber Data .......................................................................... 48
3.5 Teknik Pengumpulan Data ................................................................... 49
3.6 Defenisi Operasional Variabel dan Skala Pengukuran ...................... 49
3.6.1 Definisi Operasional Variabel ...................................................... 49
3.6.2 Skala Pengukuran ......................................................................... 51
3.7 Teknik Analisis Data .............................................................................51
3.7.1 Statistik Deskriptif ........................................................................52
3.7.2 Uji Validitas ..................................................................................53
3.7.3 Uji Reliabilitas .............................................................................. 53
3.7.4 Uji Asumsi Klasik ........................................................................ 54
1. Uji Normalitas ...................................................................... 54
2. Uji Linearitas ........................................................................ 54
3. Uji Multikolonieritas ............................................................ 55
4. Uji Heteroskedastisitas .......................................................... 55
3.7.5 Analisis Regresi Linear Berganda ..........................................................56
3.7.6 Analisis Koefisien Korelasi ................................................................... 57

DAFTAR PUSTAKA