DAFTAR ISI

Halaman

HALAMAN JUDUL
KATA PENGANTAR ............................................................................................ i
DAFTAR ISI ........................................................................................................... ii
SK Pemberlakuan Pedoman Pelayanan Instalasi unit gawat darurat
Rumah Sakit Santa Anna ........................................................................................
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SK Kebijakan Pelayanan Instalasi Laboratorium
Rumah Sakit Santa Anna.........................................................................................
iv
BAB I : PENDAHULUAN
A. Latar Belakang......................................................................
.............................................................................................1
B. Tujuan Pedoman....................................................................
.............................................................................................2
C. Ruang Lingkup Pelayanan.....................................................
.............................................................................................2
D. Batasan Operasional............................................................. 4
E. Landasan Hukum...................................................................
.............................................................................................6
BAB II : STANDAR KETENAGAAN
A. Kualifikasi Sumbar Daya Manusia........................................
.............................................................................................7
B. Distribusi Ketenagaan............................................................
.............................................................................................7
C. Pengaturan Jaga.....................................................................
.............................................................................................8
BAB III : STANDAR FASILITAS
A. Denah Ruang.........................................................................
10
B. Standar Fasilitas ...................................................................
10
BAB IV : TATA LAKSANA PELAYANAN..............................................
21

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BAB V : LOGISTIK...................................................................................
27
BAB VI : KESELAMATAN PASIEN.........................................................
28
BAB VII : KESELAMATAN KERJA..........................................................
30
BAB VIII : PENGENDALIAN MUTU..........................................................
32
BAB IX : PENUTUP.................. ..................................................................
42

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