Doc-20220701-Wa0016 221102 125141
Doc-20220701-Wa0016 221102 125141
Untuk Customer
S-connect Mobile : https://play.google.com/store/apps/details?id=com.samsung.pcs
S-connect Website: https://www.samsung-connect.com
As-Is vs To-Be process
Customer untuk memberikan sell-out data & Evidence maksimal 3 hari setelah promosi berakhir,
lalu memeriksa dan konfirmasi untuk hasil perhitungan claim
“Wait for customers’ claims”
As-is
D+56 days
Promotion Obtain Compute Create Credit Note
End (“D”) Customers’ Claim Settlement Amount (manual)
(Sell-Out, Invoice (manual)
Deal Sheet#, Evidence)
“Samsung initiates”
To-be
(1 Oct~)
D+3 days
Promotion Obtain cut-off Compute Confirmation Create Credit Note
End (“D”) Customers’ Settlement Amount by Customers (automatic)
Sell-out data (automatic) (Sconnect Web)
& Evidence
2/10
To-be Process Flow
3.1
Register 3.3
Sell-Out Data Confirm
Customer & Settlement Amount
Evidence
3.4
3.2
Disagree
Rejected
Settlement
Evidence
Amount
Auto-send Email
Confirm Settlement
Verify Evidence Auto-compute Issue
Qty / Amt
(Settlement Amount) Credit Note
Samsung (Sales) (Finance)
3/10
Login ke Sconnect Mobile (Input) Sconnect
Mobile Version
- Install dan Login ke Sconnect Mobile aplikasi - Sell out Register -> input sell out
- Masukan OTP yang di kirim
ke emailRegister
terdaftar. Evidence
Samsung connect di Google playstore. - Sell out registration status -> Check input sell out status
- Evidence Status -> check evidence status
4/10
Sconnect
Input Sell-out & foto Invoice (Floor Salesman “FSM”) Mobile Version
1. Pilih Toko
2. Pilih Tanggal sell-out 4. Pilih promosi berjalan terkait 5.Foto invoice
3. Input Register Sell-out
Serial No dengan scan barcode Register Evidence Register Evidence
Attach
evidence
Camera
function
Camera
function
5/10
PCS
Kirim ulang evidence (Jika Reject) Mobile Version
- MasukRegister
ke EvidenceSell-out
Status - Pilih kolomRegister
Recheck Evidence Register
- Foto ulang bukti invoice Evidence
dan submit
6/10
Login ke Sconnect Web (Untuk check dan konfirmasi) PCS
Web Version
7/10
Login ke Sconnect Web (Untuk check dan konfirmasi) PCS
Web Version
8/10
Login ke Sconnect Web (Untuk check dan konfirmasi) PCS
Web Version
3. Klik No Promosi dan akan masuk ke halaman baru seperti di bawah ini, klik detail untuk melihat IMEI / Serial No
Register
lalu bisa klik checklist Sell-out
konfirmasi dan jika setuju klik confirm, dan jikaRegister Evidence
tidak setuju klik disagree
9/10
Login ke Sconnect Web (Untuk check dan konfirmasi) PCS
Web Version
10/10