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Perilaku Dalam Organisasi

STIMIK STIKOM BALI

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 Pengertian organisasi
 Pengertian Perilaku Organisasi
 Tingkatan Analisis dalam Perilaku Organisasi
 Model organisasi: Perilaku, struktur dan proses
 Tujuan Mempelajari Perilaku Organisasi

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Entities that enable society to pursue
accomplishments that can’t be achieved by
individuals acting alone
Source : Gibson

Organisasi adalah suatu sistem yang terdiri dari pola


aktivitas kerjasama yang secara teratur dan
berulang-ulang oleh sekelompok orang untuk mencapai
suatu tujuan.
Source : Indriyo G.

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 Sistem
◦ Sistem terbuka, dimana batas organisasi adalah lentur dan
menganggap bahwa faktor lingkungan sebagai input.
 Pola Aktivitas
◦ Urutan pola aktivitas dilakukan relatif teratur dan berulang-
ulang.
 Sekelompok Orang
◦ Adanya keterbatasan pada manusia mendorong untuk
membentuk organisasi.
 Tujuan Organisasi
◦ Tujuan yang bersifat jangka panjang dan relatif abstrak
disebut MISI Organisasi.
◦ Tujuan jangka pendek yg lebih spesifik disebut Tujuan
Operasional atau Objective.

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The field of study investigates the impact that
individuals, groups, and structure have on behavior
within organization for the purpose of applying such
knowledge toward improving an organization’s
effectiveness
Source : Stephen P. Robbins
Bidang ilmu yang mempelajari tentang interaksi manusia dalam
organisasi yang meliputi studi secara sistematis tentang perilaku, truktur
dan proses di dalam organisasi.

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Structure and processes affect organizational
behavior and the emergent culture

Structure

Blueprint that indicates how people and jobs


are grouped together in an organization.
Structure is illustrated by an organization
chart
Processes

Activities that breathe life into organization


structure. Common processes are
communication, decision making, socialization,
and career development
Source : Gibson
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The relationships among individuals and
groups in organizations create
expectation for individuals behavior
Source : Gibson

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Behavioral Unit of
Contribution Output
Sience Analysis
Learning
Motivation
Personality
Perception
Training
Psychology Leadership effectiveness
Job satisfaction
Individual decision making
Performance appraisal
Attitude measurement
Employee selection
Work design
Work stress Individual

Group dynamics
Work teams
Communication
Power
Conflict Study of
Intergroup behavior Group Organization
Behavior
Sociology
Formal organization theory
Organizational technology
Organizational change
Organizational culture

Behavioral change
Attitude change
Social psychology Communication
Group processes
Group decision making

Comparative values Organization


Comparative attitudes system
Cross-cultural analysis
Anthropology
Organizational culture
Organizational environment

Conflict
Political science Intraorganizational politics
Power

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Human Resource
policies and practices

Organizational Organization
Work design
culture structure and design

Change and ORGANIZATION


Stress Group making Leadership
SYSTEM LEVEL

Group Work teams


Communication
structure

Other Power and


Conflict
groups politics

Biographical GROUP LEVEL


characteristic

Personality Perception
Values and Individual
Motivation
attitudes decision making
Individual
Human Input Ability
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learning
STIKOM BALI 2009
INDIVIDUAL LEVEL10
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1. PERILAKU

Individual Groups and


Interpersonal Influence

Individual Characteristics Groups Behavior


Individual Motivation Intergroup Behavior and Conflict
Reward and Appraisal Power and Politics
Leadership
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Individual
Individual performance is the foundation of organizational
performance. Understanding individual behavior is,
therefore, critical for effective management

Individual Motivation

Motivation and ability to work interact to determine


performance. Motivation theory attempts to explain and
predict how individuals’ behavior is aroused,, sustained
and stopped

Reward and Appraisal


One of the most powerful influences on individual
performance is an organization’s reward system.
Management can use rewards to increase present
employees’ performance.
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2. STRUKTUR

An organization’s structure is the formal pattern of


activities and interrelationship among the various
subunits of the organization

JOB DESIGN  job design refers to the process by


which managers specify the contents, methods and
relationships of jobs to satisfy both organizational and
individual requirements

ORGANIZATIONAL DESIGN  Organization design


refers to the overall organizational structure

Source : Gibson
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3. PROSES

COMMUNICATION

Organizational survival is related to management’s ability to receive,


transmit, and act on information

DECISION MAKING

The quality of decision making in an organization depends on selecting


proper goals and identifying means for achieving them. With good
integration of behavioral and structural factors, management can
increase the probability that high-quality decision are made
Source : Gibson

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1. Memahami perilaku yang terjadi dalam
organisasi.
2. Meramalkan Kejadian-kejadian yang
terjadi dalam organisasi.
3. Mengendalikan perilaku.

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