- DokumenSERVICE EXCELLENCE - CUSTOMER FOCUSdiunggah olehUuk Sukwantara
- DokumenSERVICE EXCELLENCE - SOLUTION BASED COMMUNICATION (include note)diunggah olehUuk Sukwantara
- DokumenE-Book Service Excellence Culture Mindset for Hospitalitydiunggah olehUuk Sukwantara
- DokumenE-Book Service Excellence Culture Mindset for Hospitaldiunggah olehUuk Sukwantara
- DokumenJec - Handling Classdiunggah olehUuk Sukwantara