DAFTAR ISI

KATA PENGANTAR ......................................................................................... v

DAFTAR ISI ........................................................................................................ vii

BAB 1 PENDAHULUAN .................................................................................. 1

1.1 Latar Belakang ................................................................................. 1
1.2 Rumusan Masalah ............................................................................ 2
1.3 Tujuan Penulisan.............................................................................. 3
1.4 Manfaat ............................................................................................ 3

BAB 2 TINJAUAN TEORITIS ........................................................................ 4

2.1 Pengertian ......................................................................................... 4
2.1.1 komunikasi lisan.....................................................................4
2.1.2 komunikasi tulisan...................................................................10

BAB 3 PENUTUP............................................................................................... 15
3.1 Kesimpulan ...................................................................................... 15
3.2 Saran ................................................................................................ 15