DAFTAR ISI

BAB I ..................................................................................................................... 1

PENDAHULUAN ................................................................................................... 1

A. Latar Belakang ........................................................................................... 1

B. Tujuan ........................................................................................................ 2
C. Ruang Lingkup Pelayanan ......................................................................... 2
D. Batasan Operasional .................................................................................. 2
E. Landasan Hukum ....................................................................................... 3

BAB II .................................................................................................................... 5

STANDAR KETENAGAAN ................................................................................... 5

A. Kualifikasi Sumber Daya Manusia .............................................................. 5

B. Distribusi Ketenagaan ................................................................................ 6
C. Pengaturan Jaga ........................................................................................ 6

BAB III ................................................................................................................... 7

STANDAR FASILITAS .......................................................................................... 7

A. Denah Ruang ............................................................................................. 7

B. Standar Fasilitas ........................................................................................ 8

BAB IV ................................................................................................................ 11

TATA LAKSANA PELAYANAN .......................................................................... 11

A. Kegiatan Pengelolaan Sediaan Farmasi, Alat Kesehatan, dan Bahan

Medis Habis Pakai.................................................................................... 12
B. Manajemen Resiko Pengelolaan Sediaan Farmasi, Alat Kesehatan,
dan Bahan Medis Habis Pakai ................................................................. 22
C. Pelayanan Farmasi Klinik ......................................................................... 23
D. Manajemen Resiko Pelayanan Farmasi Klinik .......................................... 33
E. Administrasi dan Sistem Informasi ........................................................... 34
F. Administrasi keuangan ............................................................................. 35
G. Sistem Dokumentasi dan Informasi Manajemen ....................................... 36

BAB V ................................................................................................................. 38

LOGISTIK............................................................................................................ 38

BAB VI ................................................................................................................ 39

KESELAMATAN PASIEN ................................................................................... 39

BAB VII ............................................................................................................... 43

KESELAMATAN KERJA .................................................................................... 43

BAB VIII .............................................................................................................. 45

PENGENDALIAN MUTU ..................................................................................... 45

BAB IX ................................................................................................................ 48

PENUTUP ........................................................................................................... 48