DAFTAR ISI

Halam
an

BAB I PENDAHULUAN ..................................................................................................3.

- Latar Belakang ............................................................................................ 3.

- Tujuan …………………………………………………………………….. 3.
- Ruang Lingkup …………………………………………………………... 3.
- Batasan Operasional ……………………………………………………… 4.
- Landasan Hukum ………………………………………………………… 4.

BAB II STANDAR KETENAGAAN ............................................................................6.

A. Kualifikasi sumber daya manusia ................................................................6.

B. Standar kopetensi ………………………………………………………… 6.
C. Distribusi ketenagaan .................................................................................. 9.
D. Pengaturan jaga ......................................................................................... 10.
E. Pola ketenagaan …………………………………………………………...11.

BAB III STANDAR FASILITAS ................................................................................ 17.

A. Denah ruang ............................................................................................ 17.

B. Standar fasilitas ..........................................................................................17.

BAB IV TATA LAKSANA PELAYANAN .................................................................19.

A. Persyaratan Pelayanan ...............................................................................19.

B. Alur Pelayanan ......................................................................................... 20.
C. Kriteria pemeriksaan (Waktu Tunggu Hasil) ............................................ 21.
D. Pengelolaan Spesimen ................................................................................23.
E. Pengolahan Spesimen ..................................................................................25.
F. Tata Laksana Pelayanan Penyimpanan Spesimen ………………………… 25.
G. Janji Hasil Pemeriksaan Laboratorium ..................................................... 27.
H. Penanganan Nilai Kritis ( Critical Value ) ……………………………… 30.
I. Pengolahan Limbah ……………………………………………………… 32.
J. Laporan Hasil dan Arsip ………………………………………………… 33
K. Pemeliharaan dan Kaliberasi Alat ……………………………………… 34.

i
BAB V LOGISTIK ......................................................................................................
57.

BAB VI KESELAMATAN PASIEN .......................................................................... 59.

A. Pengertian ...................................................................................................59.
B. Tujuan .......................................................................................................59.
C. Tata laksana keselamatan pasien ................................................................ 59.

BAB VII KESELAMATAN KERJA ............................................................................. 62.

A. Pengertian ………………………………………………………………….62.
B. Tujuan …………………………………………………………………… 62.
C. Tatalaksana Keselamatan Kerja …………………………………………. 62.
D. Penanganan Keadaan Darurat dilaboratorium …………………………… 64.
E. Pemakaian kaca mata …………………………………………………… 65.
F. Pemakaian Jas Laboratorium ………………………………………………65.
G. Pemakaian Masker ………………………………………………………. 65.
H. Pemakaian Sarung Tangan ……………………………………………… 66.
I. Pemeliharaan Kesehatan tenaga Laboratorium …………………………… 66.

BAB VIII PENGENDALIAN MUTU .............................................................................. 68.

A. Pemantapan Mutu Internal ........................................................................, 68.

B. Pemantapan Mutu Eksternal............................................................................70.

BAB IX PENUTUP ...................................................................................................... 73.

ii