DAFTAR ISI

HALAMAN JUDUL..................................................................................... i
HALAMAN PERSETUJUAN..................................................................... ii
DAFTAR ISI................................................................................................. iii
DAFTAR TABEL......................................................................................... vi
DAFTAR GAMBAR.................................................................................... vii

BAB I PENDAHULUAN ............................................................................ 1

1.1. Latar Belakang .............................................................................. 1
1.2. Rumusan Masalah ......................................................................... 10
1.3. Tujuan Penelitian .......................................................................... 10
1.4. Manfaat Penelitian ........................................................................ 10
BAB II KAJIAN PUSTAKA ...................................................................... 12
2.1. Kajian Teori................................................................................... 12
2.1.1. Kompetensi ........................................................................... 12
2.1.1.1. Definisi Kompetensi..................................................... 12
2.1.1.2. Teori-teori Kompetensi................................................ 13
2.1.1.3. Komponen Dalam Kompetensi.................................... 14
2.1.1.4. Karateristik Kompetensi............................................... 15
2.1.1.5. Jenis-Jenis Kompetensi................................................ 18
2.1.2. Kerja Sama Tim..................................................................... 19
2.1.2.1. Jenis-jenis Tim............................................................. 22
2.1.2.2. Indikator Kerja Sama Tim............................................ 26
2.1.3. Lingkungan Kerja .................................................................. 28
2.1.3.1. Definisi Lingkungan Kerjaa ........................................ 28
2.1.3.2. Manfaat Lingkungan Kerja ......................................... 28
2.1.3.3. Jenis-Jenis Lingkungan Kerja...................................... 29
2.1.3.4. Indikator Lingkungan Kerja......................................... 29
2.1.4. Kinerja Pegawai .................................................................... 30
2.4.1.1. Penilaian Kinerja Pegawai .......................................... 32
2.1.4.2. Dimensi dan Indikator Kinerja PegawaI...................... 42

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 2.2. Penelitian Terdahulu...................................................................... 43
2.3. Hubungan Antar Variabel.............................................................. 50
2.3.1. Pengaruh Kompetensi terhadap Kinerja Pegawai ................. 50
2.3.2. Pengaruh Reformasi Birokrasi terhadap Kinerja Pegawai..... 50
2.3.3. Pengaruh Lingkungan Kerja terhadap Kinerja Pegawai........ 51

BAB III KERANGKA KONSEP DAN HIPOTESIS................................ 53

3.1. Kerangka Konsep .......................................................................... 53
3.2. Hipotesis ....................................................................................... 58
3.2.1. Pengaruh Kompetensi terhadap Kinerja Pegawai ................. 58
3.2.2. Pengaruh Reformasi Birokrasi terhadap Kinerja Pegawai .... 58
3.2.3. Pengaruh Lingkungan Kerja terhadap Kinerja Pegawai........ 59

BAB IV METODE PENELITIAN ............................................................. 61

4.1. Objek Penelitian ............................................................................ 61
4.2. Populasi dan Sampel...................................................................... 61
4.3. Jenis dan Sumber Data................................................................... 61
4.4. Metode Pengumpulan Data............................................................ 61
4.5. Uji Instrumen ................................................................................ 63
4.6.1. Iji Validitas Instrumen ........................................................... 63
4.6.2. Uji Reliabilitas Instrumen ..................................................... 63
4.6. Definisi Operasional Variabel....................................................... 63
4.7. Metode Analisis Data..................................................................... 67
4.7.1. Analisis Deskriptif................................................................. 67
4.7.2. Uji asumsi Klasik................................................................... 68
4.7.3. Analisis Regresi Berganda..................................................... 69
Daftar Pustaka .............................................................................................
Daftar Lampiran..........................................................................................

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