DAFTAR ISI
i Lembar Pengesahan.......................................................................................................... i
ii Kata Pengantar..................................................................................................................ii
iii Daftar Isi............................................................................................................................ iii
iv Distribusi Dokumen..........................................................................................................v
v Komitmen Manajemen......................................................................................................vi
vi Visi dan Misi.................................................................................................................... vii
vii Profil USTK Provinsi.......................................................................................................1
1 Ruang Lingkup................................................................................................................ 10
2 Acuan Normatif................................................................................................................ 21
3 Istilah dan Definisi........................................................................................................... 22
4 Unit Sertifikasi................................................................................................................. 24
4.1 Unit Sertifikasi Tenaga Kerja Provinsi.............................................................................24
4.2 Struktur Organisasi.......................................................................................................... 26
4.3 Pengembangan dan Pemeliharaan Skema Sertifikasi.....................................................28
4.4 Sistem Manajemen.......................................................................................................... 29
4.5 Subkontrak...................................................................................................................... 30
4.6 Rekaman......................................................................................................................... 30
4.7 Kerahasiaan.................................................................................................................... 31
4.8 Keamanan....................................................................................................................... 31
5 Persyaratan Personel......................................................................................................32
5.1 Persyaratan untuk Personel Permanen atau Kontrak......................................................32
5.2 Asesor Kompetensi......................................................................................................... 33
6 Proses Sertifikasi............................................................................................................ 34
6.1 Permohonan.................................................................................................................... 34
6.2 Evaluasi........................................................................................................................... 34
6.3 Keputusan Sertifikasi.......................................................................................................35
6.4 Survailen......................................................................................................................... 35
6.5 Sertifikasi Ulang.............................................................................................................. 36
iii
PANDUAN MUTU Nomor Bagian USTKP-JT/PM/iii
iv