DAFTAR ISI

Halaman

HALAMAN JUDUL........................................................................................ i

LEMBAR PENGESAHAN..........................................................................ii

KATA PENGANTAR....................................................................................iii

DAFTAR ISI ................................................................................................iv

BAB I PENDAHULUAN...............................................................................1

A. Latar Belakang..............................................................................1
B. Tujuan Program............................................................................1
C. Sasaran Program..........................................................................2
D. Ruang Lingkup Program.............................................................2
E. Batasan Operasional....................................................................2

BAB II STANDAR KETENAGAAN.............................................................3

A. Kualifikasi Sumber Daya Manusia..............................................3

B. Distribusi Ketenagaan.................................................................3
C. Jadwal Kegiatan...........................................................................3

BAB III STANDAR FASILITAS ..................................................................4

A. Denah Ruangan............................................................................4
B. Standar Fasilitas...........................................................................5

BAB IV TATA LAKSANA PELAYANAN..................................................24

A. Lingkup Kegiatan.......................................................................24
B. Metode.........................................................................................24
C. Langkah Kegiatan......................................................................24

BAB V LOGISTIK......................................................................................65

BAB VI KESELAMATAN SASARAN KEGIATAN....................................66

BAB VII KESELAMATAN KERJA............................................................69

BAB VIII PENGENDALIAN MUTU............................................................74

BAB IX PENUTUP.....................................................................................76

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