DAFTAR ISI

KATA PENGANTAR ........................................................................................ I

DAFTAR ISI .................................................................................................... II
BAB I .................................................................................................................. 1
PENDAHULUAN ............................................................................................... 1
A. Latar Belakang .......................................................................................... 1
B. Rumusan Masalah ..................................................................................... 9
C. Tujuan Penelitian ...................................................................................... 9
1. Tujuan Umum ....................................................................................... 9
2. Tujuan Khusus ....................................................................................... 9
D. Manfaat Penelitian .................................................................................. 10
1. Manfaat Ilmiah .................................................................................... 10
2. Manfaat bagi Peneliti ........................................................................... 10
3. Manfaat bagi Rumah Sakit ................................................................... 10
BAB II ............................................................................................................... 11
TINJAUAN PUSTAKA .................................................................................... 11
A. Tinjauan Umum tentang Rumah Sakit ..................................................... 11
1. Pengertian Rumah Sakit ....................................................................... 11
2. Tugas dan Fungsi Rumah Sakit ............................................................ 12
3. Klasifikasi Rumah Sakit ...................................................................... 13
B. Tinjauan Umum tentang SNARS............................................................. 15
1. Gambaran Umum SNARS ................................................................... 15
2. Pengelompokan SNARS ...................................................................... 16
3. Instrumen Penilaian SNARS ................................................................ 18
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4. Kebijakan Pemberian Skor................................................................... 21
C. Tinjauan Umum tentang Akreditasi Rumah Sakit .................................... 26
1. Pengertian Akreditasi Rumah Sakit ...................................................... 26
2. Tujuan Akreditasi Rumah Sakit ........................................................... 27
3. Manfaat Akreditasi Rumah Sakit ......................................................... 28
4. Penyelenggaraan Akreditasi Rumah Sakit ............................................ 29
D. Tinjauan Umum tentang Tata Kelola Rumah Sakit (TKRS) ..................... 32
1. Pengertian Tata Kelola Rumah Sakit .................................................... 32
2. Prinsip–Prinsip Dasar Tata Kelola Rumah Sakit .................................. 34
E. Tinjauan Umum tentang Tata Kelola Rumah Sakit (TKRS) Berdasarkan
SNARS Edisi 1 ...................................................................................... 37
F. Matriks Penelitian Terdahulu .................................................................. 51
G. Kerangka Teori ....................................................................................... 56
BAB III ............................................................................................................. 57
KERANGKA KONSEP ..................................................................................... 57
A. Dasar Pemikiran Variabel........................................................................ 57
B. Kerangka Konsep .................................................................................... 60
C. Definisi Konseptual................................................................................. 61
BAB IV ............................................................................................................. 64
METODE PENELITIAN ................................................................................... 64
A. Jenis Penelitian ....................................................................................... 64
B. Lokasi dan Waktu Penelitian ................................................................... 65
C. Informan Penelitian ................................................................................. 65
D. Instrumen Penelitian................................................................................ 66
E. Pengumpulan Data .................................................................................. 66
F. Keabsahan Data ...................................................................................... 70
G. Pengolahan dan Analisis Data ................................................................. 71
H. Penyajian Data ........................................................................................ 71
BAB V .............................................................................................................. 72
HASIL DAN PEMBAHASAN .......................................................................... 72
A. Hasil Penelitian ....................................................................................... 72
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B. Pembahasan .......................................................................................... 146
BAB VI ........................................................................................................... 171
PENUTUP ....................................................................................................... 171
A. Kesimpulan ........................................................................................... 171
B. Saran ..................................................................................................... 172
DAFTAR PUSTAKA ...................................................................................... 173
LAMPIRAN .................................................................................................... 176