TUGAS MANDIRI

ENGLISH FOR WRITTEN BUSINESS COMMUNICATION

CREATE LETTERS OFFERING SERVICES
AND PRODUCT

NAMA : Muhammad Riko Juliadi

NPM : 220210051
DOSEN : Winda Evyanto, S.S., M.MPd.
BIDANG STUDI : ENGLISH FOR WRITTEN BUSINESS COMMUNICATION

UNIVERSITAS PUTRA BATAM

TAHUN AJARAN 2023/2024
FAKULTAS TEKNIK KOMPUTER
 List of contents

INTRODUCTION…………………………………………………………………………..…4
ITEM SPECIFICATIONS…………………………………………………………………..…5
Benefits of Maintenance and Care Services…………………………………………………..10
IT SECURITY………………………………………………………………………………...11
Professional technician………………………………………………………………………..12
IT consulting…………………………………………………………………………………………..14
We offer special offers………………………………………………………………………...16
Closing……………………………………………………………………………………...…17

2
 PT. Akatsuki
Penawaran computer Dan Jasa
Jln. Konohagakure,Desa konoha
Email : muhammadRiko456@gmail.com

Nomor : 1136/P.16/10/2023 16 oktober 2023

Lamp. : 1 (satu) berkas
Perihal : Penawaran Komputer dan jasa

Yours faithfully,
We are from PT. Akatsuki, which is engaged in the production of various kinds of electronic
goods in the form of various products, intends to offer our products to Mr/Mrs. We have attached
a list of types and types of desktops, laptops, servers and peripherals such as printers and
scanners with this letter.
For you to know that our company, namely PT. Akatsuki has been established since 1980 and
currently has 350 branches spread throughout Indonesia. So, you don't need to worry if you have
complaints or need maintenance for your laptop from our product.
Apart from that, if your company needs our services, just contact us via telephone number 061-
123456 and we will deliver the goods directly to the location. Next, we will send an invoice at
the end of every month for transactions that occurred in the corresponding month. We will give a
discount of 10% for the first purchase.
We hope that this offer can be continued into a form of cooperation that benefits both parties. If
you are interested, we are ready to make a presentation and discuss further.

Hormat kami

( Muhammad Riko Juliadi)

Diektur PT. Akatsuki

3
 INTRODUCTION
Welcome to PT. Akatsuki! We are a computer solutions provider committed to providing high-
quality hardware and services that will meet your computer technology needs. In this guide, we'll
explain why you should consider our products and services.
1. Best Hardware Quality
We offer a variety of high-quality computer hardware products, including desktops, laptops,
servers, and peripherals such as printers and scanners. All of our products are built with the latest
technology and are durable to ensure optimal performance.
2. Updates and Improvements
We recognize that technology is constantly evolving, and we are ready to assist you in updating
and upgrading your computer hardware. With our products, you can easily upgrade existing
components or get the latest products.
3. Latest Software
We also provide a variety of software, including operating systems, business applications, and
custom software. Our software products are guaranteed to be genuine and meet your company's
needs.
4. Maintenance and Care
We offer high-quality computer maintenance and repair services to keep your hardware running
well. Our experienced team is ready to help you solve problems and keep your operating system
in top condition.
5. Strong IT Security
We understand the importance of IT security. Therefore, we provide the latest security solutions
that protect your data from cyber threats and malware attacks.
6. Professional Technical Support
Our technical support team is always ready to help you. If you encounter any problems or need
help, we are ready to provide friendly and professional technical support.
7. IT Consulting
We not only provide hardware and software, but also provide consultation to help you design IT
solutions that suit your business needs.
8. Special Offers
In addition to quality products and services, we often have special offers, promotions or
discounts that can help you save money.

4
 ITEM SPECIFICATIONS

Desktop
- Processor: Latest generation Intel Core i7 processor with clock speed up to 3.5GHz.
- RAM: 16GB DDR4 with option to expand up to 32GB.
- Storage: 512GB SSD for high data access speed and 2TB HDD for large storage.
- Graphics Card: NVIDIA GeForce RTX 3060 with 6GB VRAM.
- Operating System: Windows 10 Pro.
- Connectivity: USB 3.1, USB-C, HDMI, DisplayPort, Wi-Fi 6, and Bluetooth 5.0.
- Benefits: Fast and reliable performance for demanding tasks such as graphic design and data
processing, great gaming capabilities, large storage, and advanced connectivity.
Warranty: "2 year guarantee"
Number of Units Offered: 10 units
Price per unit: 15 million
Total Price: 150 million
Additional information:
The prices mentioned above include tax.
We guarantee that the Desktops we offer are original and high quality products.
Our products have a warranty that covers repair and replacement if defects in material or
workmanship are discovered.

5
Laptop
- Processor: Latest generation Intel Core i5 processor.
- RAM: 8GB DDR4.
- Storage: 256GB SSD.
- Screen: 14 inch Full HD (1920x1080) IPS screen.
- Weight: Less than 2 kg for better mobility.
- Battery: Up to 8 hours of normal use.
- Operating System: Windows 10 Home.
- Benefits: High portability, good performance for productivity outside the office, long battery
life, and high quality screen.
Warranty: "2 year guarantee"
Number of Units Offered: 30 units
Price per Unit: 10 million
Total Price: 300 million
Additional information:
The prices mentioned above include tax.
We guarantee that the laptops we offer are original and high quality products.
Our products have a warranty that covers repair and replacement if defects in material or
workmanship are discovered.

6
Server
- Processor: Multi-core Intel Xeon processor with up to 32 cores.
- RAM: 64GB ECC DDR4.
- Storage: RAID configuration with NVMe SSD for high speed and data redundancy.
- Network Capacity: Dual Gigabit Ethernet.
- Remote Management: IPMI for remote monitoring and management.
- Benefits: High reliability, scalability and high performance for server workloads, remote
management capabilities and strong data protection.
Warranty: "2 year guarantee"
Number of Units Offered: 2 units
Price per unit: 30 million
Total Price: 60 million
Additional information:
The prices mentioned above include tax.
We guarantee that the laptops we offer are original and high quality products.
Our products have a warranty that covers repair and replacement if defects in material or
workmanship are discovered.

7
Printer
- Type: Color laser printer.
- Print Speed: Up to 30 pages per minute.
- Print Resolution: Up to 1200 x 1200 dpi.
- Connectivity: USB, Wi-Fi, and mobile print.
- Benefits: High quality prints, high speed, and mobile printing capability for work flexibility.
Warranty: "2 year guarantee"
Number of Units Offered: 15
Price per Unit: 4 million
Total Price: 60 million
Additional information:
The prices mentioned above include tax.
We guarantee that the laptops we offer are original and high quality products.
Our products have a warranty that covers repair and replacement if defects in material or
workmanship are discovered

8
Scanner
- Type: Flatbed scanner with automatic document scanner (ADF).
- Scan Resolution: Up to 1200 dpi.
- Scanning Speed: Up to 30 sheets per minute (ADF).
- Connectivity: USB.
- Benefits: Fast scanning, automatic document scanning for efficiency, and high-resolution
scanning.
Warranty: "2 year guarantee"
Number of Units Offered: 15 units
Price per unit: 3 million
Total Price: 45 million
Additional information:
The prices mentioned above include tax.
We guarantee that the laptops we offer are original and high quality products.
Our products have a warranty that covers repair and replacement if defects in material or
workmanship are discovered.

Describing the technical specifications, benefits, and types of computer devices as described
above will help your potential customers understand the advantages of your product and how it
can better meet their needs. Make sure to adapt this information to the products you offer.

9
 Benefits of Maintenance and Care Services

1. Optimum Performance: With regular maintenance and care services, you can ensure that your
items function at optimal performance. This will help increase productivity and reduce unwanted
downtime.
2. Damage Prevention: Routine maintenance services help prevent more serious damage or
equipment failure, which can be expensive to repair.
3. Increased Service Life: With proper maintenance, the service life of your items can be
extended, which means you will not have to replace equipment regularly.
4. Cost Efficiency: Avoiding major repairs or equipment replacement will save long-term costs.
5. Emergency Support: Our emergency repair service is ready 24/7 to help you in urgent
situations.
6. Maintenance History: We will record all maintenance and repairs performed on your items, so
you have a clear record of equipment maintenance.
Maintenance (Maintenance):
Maintenance is an action or series of actions carried out to maintain, care for, or repair goods or
equipment so that they remain in good condition and function properly. This includes routine
inspections, repairs, replacement of parts, and other actions necessary to ensure goods or
equipment are operating in optimal condition. The type of maintenance may vary depending on
the type of item or equipment, but the goal is to maintain the reliability and efficiency of the
item.
In other words, benefits come from maintenance actions carried out correctly. Good maintenance
can provide significant benefits in terms of better performance, longer service life, cost savings
and reliability.
These two concepts are very important in safeguarding assets, both in the context of business and
personal use. Good maintenance can bring significant long-term benefits.

10
 IT SECURITY

Strong IT security refers to the efforts and steps taken to protect computer systems and data from
threats, attacks, and potential breaches. Strong IT security is a critical aspect in an increasingly
connected digital world, given the important role of information technology in business,
government and everyday life. Strong IT security involves a number of basic practices and
principles:
1. Network Security: This involves protecting a computer network from external and internal
attacks. This includes the use of firewalls, intrusion detection, and strict access management.
2. Hardware Security: Computer hardware must also be protected. This includes securing
servers, storage devices, routers, and other physical devices.
3. Software Security: Involves regular software updates to address security vulnerabilities, use of
antivirus software, and software firewalls.
4. Access Management: Only authorized persons should have access to sensitive data. This
involves management of access rights and authorization.
5. Intrusion Monitoring and Detection: Active monitoring and intrusion detection systems are
used to detect suspicious behavior or security attacks.
6. Data Encryption: Encrypting stored and transmitted data protects information from
unauthorized access even if the physical device is stolen.
7. Identity Security and Authentication: Ensure that only authorized users have access with
strong authentication, such as strong passwords, two-factor authentication, or biometrics.
8. Security Awareness: Involves training employees and users to recognize potential threats and
good security measures.

9. Application Encryption: Develop and deploy applications that have been encrypted and
tested for security.

11
10. Disaster Recovery: Have an effective disaster recovery plan to protect data and
operations in the event of an attack or disaster.
11. Legal and Regulatory Compliance: Comply with applicable data security laws and
regulations, such as GDPR in the European Union or HIPAA in the United States.
Strong IT security is a must in today's digital era because various cyber attacks such as
malware, hacking and data theft are increasingly sophisticated and frequent. Security
breaches can result in financial loss, reputational damage, and serious impacts on businesses
and organizations. Therefore, organizations must invest in the strategies and resources
necessary to ensure strong IT security.

Professional technician
support is a service provided by experts in the field of information technology (IT) that aims
to assist users or organizations in troubleshooting, repairing and maintaining computer
hardware and software. Professional technician support covers various IT-related aspects and
aims to ensure that computer systems operate efficiently, safely and in accordance with user
needs. Here are some key elements in professional technician support:
Troubleshooting: Professional technician support is available to identify, analyze and solve
problems that may arise in a computer system. They have the knowledge and skills to
determine the cause of the problem and take the necessary actions to correct the problem.
Installation and Configuration: Professional technicians can assist in the installation and
configuration of computer hardware, software, and networks. They ensure that all system
elements are arranged correctly to achieve maximum performance.
Routine Maintenance: They perform routine maintenance, such as software updates,
performance monitoring, and hardware cleaning, to prevent failure or damage.
Security: They manage IT security by implementing protective measures such as firewalls,
antivirus, and other security measures to protect systems from cyber attacks.
User Support: Professional technician support also provides assistance to end users in solving
everyday problems or questions related to the use of hardware or software.
Disaster Recovery: They prepare and implement disaster recovery plans to ensure that data
and operations can be recovered following a disaster or cyberattack.

12
24/7 Support: Many professional technician support providers offer around-the-clock support
services to handle emergency issues that may arise outside of regular business hours.
Network Monitoring and Management: They can monitor computer networks to detect
problems or potential threats, as well as perform efficient network management.
User Training: They provide training to users so that they can optimize the use of the devices
and software used.
Compliance and Regulatory Compliance: They ensure that organizations comply with
applicable regulations related to data security and privacy.
Remote Support: Professional support technicians can often provide remote support via an
internet connection, allowing them to resolve technical issues without having to be in a
physical location. This can save travel time and costs.
Mobile Device Management: Support technicians can also manage mobile devices such as
phones and tablets used in a business context. They can ensure security and proper
configuration.
Technology Consulting : In addition to corrective action, professional technicians often
provide advice and consultation to organizations or individual users regarding the selection
of appropriate hardware and software, as well as technology strategies appropriate to
business or individual goals.
Performance Monitoring: They periodically monitor system and network performance to
detect potential problems or performance degradation, so that corrective action can be taken
before serious disruptions occur.
Inventory Management : Professional engineering support can assist organizations with
hardware and software inventory management, ensuring that all devices are registered,
managed, and updated as needed.
Integration and Development of New Solutions: They help organizations in integrating new
technology solutions and developing IT projects to achieve larger business goals.
Emergency Repair: When a serious problem or system failure occurs, professional technician
support is ready to respond quickly and take emergency action to restore operations as
quickly as possible.

Professional technician support is a critical component of modern information technology

management. They help organizations and individual users keep their technology
infrastructure stable, secure, and efficient. With the rapid development of technology,
professional technician support is an integral part of keeping an organization running
smoothly and utilizing technology effectively.
Professional technician support is essential in maintaining smooth business and
organizational operations, optimizing the use of technology, and keeping valuable data and

13
information secure. This helps prevent technical issues that can disrupt productivity and
reduces risks associated with cyberattacks or security vulnerabilities. Reliable technical
support is a valuable asset in an increasingly complex information technology environment.

IT consulting, or information technology consulting, is a service provided by experts in the

field of information technology (IT) to assist organizations, businesses, or individuals in
overcoming technical challenges, solving problems, developing IT strategies, and achieving
technology-related goals. It involves various aspects of planning, implementation,
management, and maintenance of information technology. Following are some important
points to explain IT consulting
IT Consulting Service Providers can be provided by individual IT experts, IT consulting
companies, or internal departments within an organization that have relevant technical
expertise.
Analysis and Assessment IT consultants usually start by analyzing and assessing the needs
and problems faced by their clients. They identify problems, opportunities, and goals that
need to be achieved.
IT Strategy After a deep understanding of the client's situation, the IT consultant helps in
designing a suitable IT strategy to achieve the business or organizational goals.
Project Planning: They assist in planning technology projects including hardware and
software selection, project management, and resource allocation.
Solution Implementation : IT consultants can assist in implementing technology solutions,
whether it is migration to new infrastructure, system integration, or custom software
development.
Security and Compliance: IT consultants can also provide advice and assistance in
maintaining data security, as well as ensuring that the organization complies with applicable
regulations related to data security and privacy.
Project Management: They can assist in project management, including planning,
monitoring, and reporting, to ensure that IT projects go according to plan.
Training and Education: IT consultants can provide training to staff or end users to ensure
that they can optimize the use of the technology and software used.
Performance Evaluation: IT consultants can evaluate the performance of IT systems,
networks and infrastructure, and provide recommendations for improving them.

14
Disaster Recovery Solutions: They help in designing and implementing disaster recovery
solutions to protect data and operations in emergency situations.
Business Consulting: IT consultants often act as business partners, providing advice that is
relevant to their clients' business goals, not just from a technical perspective.
Technology Selection: They assist in the selection of hardware, software, and technology
platforms that suit the client's needs and budget.
IT consulting plays an important role in helping organizations optimize the use of
technology, increase operational efficiency, manage cybersecurity risks, and achieve business
goals. By relying on the knowledge and experience of IT consultants, organizations can
avoid costly mistakes and gain a more comprehensive view of how technology can support
their goals.

15
We offer special offers.
Special offers refer to offers or promotions given to customers
Price Discounts: One of the most common forms of special offers is price reductions, where
customers are given certain discounts or discounts when making a purchase. This discount
can be a certain percentage of the original price or a fixed price cut in a certain currency.
Bonus Products or Services: Special offers may also include giving away additional products
or free services along with a purchase. For example, if you purchase one product, you can
receive additional products for free.
Bundle Packages: Bundle offers involve offering multiple products or services in one
package at a lower price than purchasing each product or service separately. This is often
used to increase sales of less popular products.
Free Shipping: Special offers may include free shipping on orders over a certain limit or
during certain promotional periods. This is often used in electronic commerce (e-commerce).
Seasonal or Event Discounts: Special offers are often tied to seasonal events, such as
holidays, Black Friday, Cyber Monday, Christmas, or other special events. During this
period, customers can enjoy huge discounts or exclusive offers.
Membership or Loyalty Incentives Some special offers are aimed specifically at customers
who are members or loyal customers. They may receive exclusive incentives or special
prices.
Special offers are commonly used by businesses as a marketing tool to increase sales,
introduce new products, clear excess stock, or to commemorate a specific event or event. It is
important for customers to understand the terms and conditions of special offers, quantity
limits, and other requirements. Customers should also consider whether the special offer fits
their needs and budget before taking action.
Offering Summary Briefly describe what is being offered, including the products or services
provided, specifications, and key features.
Key Benefits: Emphasize the key benefits your offer provides, including how it meets a need
or problem the recipient is facing.
Willingness to Act : Get the recipient to act or respond to your offer. You can invite them to
make a purchase, request a further quote, or discuss further details.
Contact and Further Information: Provide clear contact information, including telephone
number, email address, and physical address, where recipients can contact you for further
questions or negotiations. End the letter by thanking the recipient for their attention and time
in reading your offer.

16
Closing

We sincerely hope that this offer will meet your needs and expectations. PT.Akatsuki] is
always ready to provide the best solutions and satisfactory services. If you have further
questions, require additional clarification, or wish to discuss further details, please feel free to
contact us via 061-123456 or muhammadRiko456@gmail.com

We thank you for this opportunity to make an offer to you. We look forward to working with
you and becoming a reliable partner in meeting your needs.
Hormat kami,

(Muhammad Riko Juliadi)

Directur
PT.Akatsuki

Jln. Konohagakure,Desa konoha

061-123456
Muhammadriko456@gmail.com

17