DAFTAR ISI

MOTTO ................................................................ ..... ....................................... i

TANDA PERSETUJUAN SKRIPSI ..................... .... .................................... ii
LEMBAR PENGESAHAN UJIAN SKRIPSI ......... ... ................................. iii
PERNYATAAN ORISINALITAS SKRIPSI ............... ................................ iv
LEMBAR PERSEMBAHAN .................................... ...................................... v
RINGKASAN ............................................................ ... .................................. vi
KATA PENGANTAR .............................................. .. ................................... vii
DAFTAR ISI ............................................................ ... .................................... ix
DAFTAR TABEL .................................................... ... ................................... xi
DAFTAR GAMBAR ............................................... .. .................................... xii
DAFTAR LAMPIRAN ........................................... . .................................... xiii
BAB I PENDAHULUAN
A. Latar Belakang ..................................... ............................................. 1
B. Perumusan Masalah .............................. ............................................ 7
C. Tujuan Penelitian .................................. ............................................ 8
D. Kontribusi Penelitian ............................. ........................................... 9
E. Sistematika Pembahasan ......................... .......................................... 9
BAB II TINJAUAN PUSTAKA
A. Tinjauan Empiris ............................................................................. 11
B. Tinjauan Teoritis ................................... .......................................... 16
1. Motivasi ........................................... ........................................... 16
a. Pengertian Motivasi ..................... .......................................... 16
b. Tujuan Pemberian Motivasi .............. ..................................... 17
c. Jenis-jenis Motivasi ................................................................ 17
d. Model-model Motivasi ....................... ................................... 18
e. Teori-teori Motivasi ........................... .................................... 20
2. Kemampuan ............................................. ................................... 29
a. Pengertian Kemampuan ........................ ................................. 29
b. Faktor-faktor Kemampuan .................... ................................. 30
c. Pengukuran Kemampuan Kerja ............... .............................. 32
3. Kinerja ........................................................ ................................ 35
a. Pengertian Kinerja .................................................................. 35
b. Faktor-faktor yang Mempengaruhi Kinerja .. ......................... 36
c. Pengukuran Kinerja ................................................................ 38
C. Hubungan antara Motivasi Kerja dengan Kinerja Karyawan ... ..... 39
D. Hubungan antara Kemampuan Kerja dengan Kinerja Karyawan ... 40
E. Model Konsep dan Model Hipotesis ............... ................................ 40
1. Model Konsep .......................................... ................................... 40
2. Model Hipotesis ......................................... ................................. 41
BAB III METODE PENELITIAN
A. Jenis Penelitian .................................................. ........................... 43
B. Lokasi Penelitian ............................................. ............................. 44
C. Konsep, Variabel, Definisi Operasional dan Skala Pengukuran . 44
1. Konsep ................................................. ..................................... 44
2. Variabel ................................................ .................................... 45
3. Definisi Operasional ............................. .................................... 46
4. Skala Pengukuran ................................. .................................... 50

D. Populasi dan Sampel .................................. .................................. 51

1. Populasi ................................................. ................................... 51
2. Sampel ................................................... ................................... 52
E. Teknik Pengumpulan Data ............................................................ 52
1. Sumber Data .......................................... ................................... 52
2. Metode Pengumpulan Data ................... ................................... 53
3. Instrumen Penelitian .............................. ................................... 54
F. Pengujian Instrumen Penelitian ................... ................................. 54
1. Uji Validitas ............................................. ................................ 54
2. Uji Reliabilitas .......................................................................... 55
3. Hasil Uji Validitas dan Reliabilitas ............ .............................. 56
G. Analisis Data ................................................. ............................... 59
1. Analisis Deskriptif .................................................................... 59
2. Analisis Inferensial ................................. .................................. 59
BAB IV HASIL DAN PEMBAHASAN
A. Gambaran Umum Perusahaan ...................... ................................ 63
1. Sejarah Singkat dan Profil PT.Astra International Tbk ... . ...... 63
2. Auto2000 Malang-Sutoyo ............................. ........................... 67
B. Gambaran Umum Responden ............................. .......................... 82
1. Distribusi Responden Berdasarkan Jenis Kelamin ....... ........... 82
2. Distribusi Responden Berdasarkan Usia ............... ................... 83
3. Distribusi Responden Berdasarkan Tingkat Pendidikan .. ....... 84
3. Distribusi Responden Berdasarkan Masa Kerja ....................... 85
4. Distribusi Responden Berdasarkan Jabatan ............................. 87
C. Analisis Data ................................................................................. 88
1. Analisis Deskriptif .................................................................... 88
2. Analisis Regresi Berganda ..................... .................................. 95
3. Hasil Pengujian Hipotesis ...................... .................................. 97
D. Pembahasan ................................................ .................................. 99
BAB V PENUTUP
A. Kesimpulan ................................................................................. 102
B. Saran ............................................. .............................................. 103
DAFTAR PUSTAKA
LAMPIRAN

DAFTAR TABEL

No

Judul

1
2
3
4
5
6
7
8
9
10
11
12

Perbandingan Penelitian Terdahulu dengan Penelitian Sekarang... . 15

Tujuh Dimensi yang Membentuk Kemampuan Intelektual...... 30
Konsep, Variabel, Indikator, dan Item ...... 49
Skala Pengukuran ..... 50
Hasil Uji Validitas dan Reliabilitas Motivasi Kerja (X1) .... 56
Hasil Uji Validitas dan Reliabilitas Variabel Kemampuan Kerja (X2) 57
Hasil Uji Validitas dan Reliabilitas Variabel Kinerja Karyawan (Y) .. 58
Distribusi Responden Berdasarkan Jenis Kelamin ... 83
Distribusi Responden Berdasarkan Usia .. ... 83
Distribusi Responden Berdasarkan Tingkat Pendidikan .. ... 84
Distribusi Responden Berdasarkan Masa Kerja ....85
Kombinasi Karakteristik Responden Berdasarkan Usia, Masa Kerja, dan
Tingkat Pendidikan.................................... ................... 86
Distribusi Responden Berdasarkan Jabatan... ....... 87
Distribusi Frekuensi Motivasi Kerja (X1) .... 89
Distribusi Frekuensi Kemampuan Kerja (X2) ...... 91
Distribusi Frekuensi Kinerja Karyawan (Y) .... 93
Hasil Analisis Regresi Berganda .......... 96

12
13
14
15
16

Hal.

DAFTAR GAMBAR

No.
1
2
3
4
5
6
7
8

Judul
Hal.
Skematis model-model Motivasi .......... 19
Konsep Hierarki kebutuhan menurut A.H. Maslow ..... 22
Faktor-faktor kepuasan Kerja dan Motivasi ..... 26
Model Konsep....... ........................ 40
Model Hipotesis... ......................... 41
Logo Astra International........................................ .............................. 67
Logo AUTO2000 Malang Sutoyo ..... 73
Struktur Organisasi.. ......................... 76

DAFTAR LAMPIRAN

Kuesioner Penelitian.. ...............106

Matrik Data ...........110
Hasil Uji Validitas dan Reliabilitas. ..........112
Hasil Uji Regresi Linear Berganda ...................................117