Beban kerja merupakan sejumlah tugas yang harus diselesaikan dalam
jangka waktu tertentu. Selama ini belum optimanya peran, fungsi, dan tugas pokok perawat yang dilaksanakan di puskesmas, pada kenyataannya beban kerja perawat di puskesmas tidak sesuai dalam penilaian jabatan fungsional karena banyak perawat melaksanakan tugas yang bukan kewenangannya. Penelitian ini bertujuan untuk mengidentifikasi beban kerja perawat dan kualitas kinerja perawat di Puskesmas Tenggilis Surabaya. Metode dalam penelitian adalah deskriptif. Populasinya seluruh perawat di Puskesmas Tenggilis Surabaya sebesar 5 orang. Sampel sebesar 5 responden diambil menggunakan teknik Total Sampling. Instrumen pengambilan data menggunakan lembar observasi untuk beban kerja dan menggunakan kusioner untuk penilaian kualitas kinerja. Data dianalisis secara deskriptif dan disajikan dalam bentuk tabel dan narasi. Hasil penelitian menunjukkan bahwa dari 5 responden hampir seluruhnya (80 %) beban kerja adalah berat dan sebagian besar (60%) kualitas kinerja adalah cukup. Disimpulkan bahwa beban kerja perawat Puskesmas Tenggilis Surabaya berat dan kualitas kinerjanya cukup. Perlunya peninjauan kembali akan kebutuhan tenaga kerja oleh pihak puskesmas, dikarenakan beban kerja yang berat menujukkan kurangnya tenaga kerja dan perlunya puskesmas memotivasi dan mencari cara untuk meningkatkan kualitas kinerja perawatnya
Kata kunci: beban kerja, kualitas kinerja
ABSTRACT
The workload is a number tasks that must be completed within a certain
period. During tins time have not optimal role, function, and dutie of nurses who performed in Public Health Centre, in addition to the fact that the workload of nurses in Public Health Centre do not match in the assessment of functional positions for nurses carry out tasks which are not their authority. The purpose of this study is to identify the workload of nurses and quality performance of nurses in Public Health Centre Tenggilis Surabaya. Design of this study is Description. The population were all nurses in Public Health Centre Tenggilis Surabaya by 5 person . Number of sample was 5 person taken by Total sampling technique. Data were collected by Observation sheet for the workload and use Questionnaire for the assessment of the quality of performance. Data were analyzed descriptively and presented in tabular form and narrative. The results of this study is showed that almost entirely (80%) of five respondents workload is heavy and the majority (60%) the quality of the performance is sufficient. The conclusion of this study is the workload of nurses in Public Health Centre Tenggilis Surabaya is heavy and quality performance is sufficient. It needs to be reconsideration of labor requirements by Public Health Centre, because of heavy workload showed a labor shortages and Public Health Centre need to motivate and looking for ways to improve the quality performance of their nurses.