DAFTAR ISI

Halaman

LEMBAR PENGESAHAN ............................................................................. ii

KATA PENGANTAR ..................................................................................... iii

DAFTAR ISI .................................................................................................... v

DAFTAR LAMPIRAN .................................................................................... vii

BAB I. PENDAHULUAN ......................................................................... 1

I.1 Latar Belakang .............................................................................. 1

I.2 Tujuan............................................................................................ 3

BAB II. TINJAUAN UMUM .................................................................... 4

II.1 Definisi Apotek ......................................................................... 4

II.2 Peraturan Perundang- Undangan dibidang Apotek .................... 5

II.3 Tugas dan Fungsi Apotek .......................................................... 7

II.4 Persyaratan Apotek ..................................................................... 7

II.5 Perizinan Apotek......................................................................... 11

II.6 Prosedur Pendirian Apotek ......................................................... 17

II.7 Pesyaratan Apoteker Pengelola Apotek ...................................... 18

II.8 Pengelolaan Sumber Daya Apotek ............................................. 22

II.9 Pelayanan Apotek ....................................................................... 25

II.10 Obat ............................................................................................. 28

II.11 Pengendalian Persediaan Barang di Apotek ............................... 41

II.12 Strategi Pemasaran Apotek ......................................................... 44

II.13 Evaluasi Mutu Pelayanan............................................................ 44

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BAB III. TINJAUAN KHUSUS .................................................................. 46

III.1 Sejarah Apotek Amandara .......................................................... 46

III.2 Lokasi dan Tata Letak Ruang Apotek Amandara ....................... 46

III.3 Struktur Organisasi Apotek Amandara ....................................... 48

III.4 Tugas dan Tanggungjawab Personalia Apotek Amandara ......... 48

III.5 Manajemen Opersional Apotek Amandara ................................ 51

III.6 Pengelolaan Obat Narkotika/Psikotropika dan Pemusnahan Obat dan

Resep di Apotek Amandara………………………………………. 62

BAB IV. PEMBAHASAN .......................................................................... 67

BAB V. KESIMPULAN DAN SARAN .................................................... 75

V.1 Kesimpulan ................................................................................... 75

V.2 Saran .............................................................................................. 75

DAFTAR PUSTAKA ..................................................................................... 76

LAMPIRAN .................................................................................................... 78

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