DAFTAR ISI

Halaman

LEMBAR PENGESAHAN ............................................................................. ii

KATA PENGANTAR ..................................................................................... iii

DAFTAR ISI .................................................................................................... v

DAFTAR LAMPIRAN .................................................................................... vii

BAB I. PENDAHULUAN ......................................................................... 1

I.1 Latar Belakang .............................................................................. 1

I.2 Tujuan............................................................................................ 2

BAB II. TINJAUAN PUSTAKA ............................................................... 4

II.1 Pengertian Apotek ..................................................................... 4

II.2 Landasan Hukum Apotek ........................................................... 5

II.3 Tugas dan Fungsi Apotek .......................................................... 6

II.4 Persyaratan Apotek ..................................................................... 6

II.5 Perizinan Apotek......................................................................... 11

II.6 Prosedur Pendirian Apotek ......................................................... 16

II.7 Pesyaratan Apoteker Pengelola Apotek ...................................... 18

II.8 Pengelolaan Sumber Daya Apotek ............................................. 22

II.9 Pelayanan Apotek ....................................................................... 25

II.10 Obat ............................................................................................. 28

II.11 Pengendalian Persediaan Barang di Apotek ............................... 41

II.12 Strategi Pemasaran Apotek ......................................................... 45

II.13 Evaluasi Mutu Pelayanan............................................................ 46

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BAB III. APOTEK AMANDARA .............................................................. 47

III.1 Sejarah Apotek Amandara .......................................................... 47

III.2 Lokasi dan Tata Letak Ruang Apotek Amandara ....................... 47

III.3 Struktur Organisasi Apotek Amandara ....................................... 48

III.4 Tugas dan Tanggungjawab Personalia Apotek Amandara ......... 48

III.5 Kegiatan di Apotek Amandara .................................................. 51

BAB IV. PEMBAHASAN .......................................................................... 59

BAB V. KESIMPULAN DAN SARAN .................................................... 68

V.1 Kesimpulan ................................................................................... 68

V.2 Saran .............................................................................................. 68

DAFTAR PUSTAKA ..................................................................................... 70

LAMPIRAN .................................................................................................... 72

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