DAFTAR ISI

KATA PENGANTAR.............................................................................................i

DAFTAR ISI...........................................................................................................ii

BAB I PENDAHULUAN......................................................................................1

A. Latar Belakang...............................................................................................1

B. Rumusan Masalah..........................................................................................2

C. Tujuan Penelitian............................................................................................2

BAB II PEMBAHASAN .......................................................................................3

A. DEPARTEMENTASI...................................................................................3

1. Departementalisasi Fungsional....................................................................3
2. Departementalisasi Divisional.....................................................................4
B. DASAR – DASAR DEPARTEMENTASI................................................5
1. Pendekatan Fungsional................................................................................6
2. Pendekatan Produk......................................................................................7
3. Pendekatan Pelanggan.................................................................................8
4. Pendekatan Geografis..................................................................................8
5. Pendekatan Matriks......................................................................................9
6. Pendekatan Mana yang Lebih Baik........................................................11
C. STRUKTUR ORGANISASI FORMAL DAN INFORMAL..................11
BAB III PENUTUP...............................................................................................13

A. Kesimpulan....................................................................................................13

B. SARAN.........................................................................................................13

DAFTAR PUSTAKA...........................................................................................14

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