DAFTAR ISI

Halaman
HALAMAN JUDUL ........................................................................................... I
HALAMAN PERSETUJUAN............................................................................ II
HALAMAN PENGESAHAN............................................................................. III
HALAMAN ORISINALITAS............................................................................ IV
HALAMAN PUBLIKASI................................................................................... V
HALAMAN PERSEMBAHAN.......................................................................... VI
DAFTAR RIWAYAT HIDUP............................................................................ VII
KATA PENGANTAR......................................................................................... VIII
ABSTRAK ........................................................................................................... X
ABSTRACT......................................................................................................... XI
DAFTAR ISI........................................................................................................ XII
DAFTAR TABEL................................................................................................ XIV
DAFTAR GAMBAR........................................................................................... XV
DAFTAR LAMPIRAN....................................................................................... XVI

BAB I PENDAHULUAN
A. Latar Belakang...................................................................................... 1
B. Rumusan Masalah................................................................................. 5
C. Tujuan Penelitian.................................................................................. 6
1. Tujuan Umum.................................................................................. 6
2. Tujuan Khusus................................................................................. 6
D. Manfaat Penelitian................................................................................ 7
1) Bagi Peneliti................................................................................ 7
2) Bagi Perawat................................................................................ 7
3) Bagi RSJD Provinsi..................................................................... 7
4) Bagi STIKES Citra Delima......................................................... 7

BAB II TINJAUAN PUSTAKA

A. Komunikasi........................................................................................... 9
1. Pengertian......................................................................................... 9
2. Komponen Komunikasi................................................................... 9
3. Tujan Komunikasi............................................................................ 11
4. Faktor-faktor Yang Mempengaruhi Komunikasi............................. 11
5. Bentuk Komunikasi.......................................................................... 14
B. Komunikasi Terapeutik Perawat jiwa................................................... 15
C. Keperawatan jiwa.................................................................................. 47
D. Kerangka Teori..................................................................................... 52

BAB III KERANGKA KONSEP, DEFINISI ISTILAH DAN PERTANYAAN

PENELITIAN
A. Kerangka konsep................................................................................... 53
B. Definisi Istilah....................................................................................... 54
C. Pertanyaan Penelitian............................................................................ 56

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BAB IV METODOLOGI PENELITIAN
A. Desain Penelitian.................................................................................. 57
B. Informan Penelitian............................................................................... 58
1. Kreteria Inklusi Dan Ekslusi............................................................ 58
C. Tempat Dan Waktu Penelitian.............................................................. 60
D. Pengumpulan Data................................................................................ 60
1. Wawancara...................................................................................... 60
2. Observasi......................................................................................... 61
3. Dokumentasi .................................................................................. 61
E. Alat Pengumpulan Data........................................................................ 62
F. Analisa Data.......................................................................................... 63
G. Keabsahan data..................................................................................... 64
H. Etika Penelitian..................................................................................... 64
1. Informed Consent............................................................................ 64
2. Anonimity ...................................................................................... 65
3. Confidentiality................................................................................ 65
4. Manfaat(beneficence)...................................................................... 65
5. Menghormati martabat (respect human dignity)............................. 66

BAB V HASIL PENELITIAN

A. Hasil penelitian
1. Gambaran Umum Rumah Sakit Jiwa Daerah Provinsi (RSJD)..... 67
2. Karakteristik informan................................................................... 71
3. Hasil wawancara............................................................................ 72
B. Hasil Pembahasan Penelitian................................................................ 103
C. Keterbatasan Penelitian......................................................................... 113

BAB VI KESIMPULAN DAN SARAN

A. Kesimpulan........................................................................................... 115
B. Saran .................................................................................................... 116

DAFTAR PUSTAKA
LAMPIRAN

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