http://virginiamarry.blogspot.com/2012/08/konsep-dasar-mutu.html
http://jabrikyuwana.blogspot.com/2010/03/pengendalian-kualitas.html
http://tugaskuliahfkm.blogspot.com/2012/11/manajemen-mutu-prinsip-demingdonabedian.html
http://rhyerhiathy.wordpress.com/2012/12/25/inputprosesoutputmenurutdonabedia/