DAFTAR ISI

Halaman Judul .................................................................................... i

SK Penetapan Standar Pelayanan dan Maklumat Pelayanan ............... ii
Daftar Isi ............................................................................................. v
A. Standar Pelayanan
1. Standar Pelayanan Pendaftaran Rawat Jalan .......................... 1
2. Standar Pelayanan Pendaftaran Rawat Darurat....................... 5
3. Standar Pelayanan Pendaftaran Rawat Inap ............................ 8
4. Standar Pelayanan Klinik Rawat Jalan .................................. 12
5. Standar Pelayanan Rawat Darurat ........................................ 15
6. Standar Pelayanan Rawat Inap.............................................. 17
7. Standar Pelayanan Bedah Sentral ......................................... 20
8. Standar Pelayanan ICU ......................................................... 23
9. Standar Pelayanan Persalinan ............................................... 26
10. Standar Pelayanan Rehabilitasi Medik................................... 36
11. Standar Pelayanan Nomor Antrian ........................................ 41
12. Standar Pelayanan Radiologi ................................................. 43
13. Standar Pelayanan Laboratorium .......................................... 47
14. Standar Pelayanan Farmasi .................................................. 51
15. Standar Pelayanan Pemulasaran Jenazah ............................. 54
16. Standar Pelayanan Ambulance .............................................. 56
17. Standar Pelayanan Gizi ......................................................... 58
18. Standar Pelayanan Pemberian Informasi .............................. 60
19. Standar Pelayanan Penanganan Komplain ........................... 62
20. Standar Pelayanan Kasir Rawat Jalan dan Rawat Inap .......... 66
B. Maklumat Pelayanan ................................................................... 70