DAFTAR ISI

Cover
LembarPengesahanTempat Kerja Praktek
LembarPengesahan Program Studi
SuratPernyataanKeaslianHasil
Abstrak
Kata Pengantar...........................................................................................................i
Daftar Isi.....................................................................................................................iii
DaftarGambar.............................................................................................................v
DaftarTabel.................................................................................................................vi
DaftarLampiran..........................................................................................................vii
BAB 1: PENDAHULUAN
1.1. LatarBelakangMasalah..............................................................................1
1.2. IdentifikasiMasalah....................................................................................2
1.3. RumusanMasalah.......................................................................................2
1.4. BatasanMasalah.........................................................................................3
1.5. Tujuan dan Manfaat Penelitian..................................................................3
1.5.1. Tujuan Penelitian................................................................................3
1.5.2. Manfaat Penelitian.............................................................................3
1.6. Metodologi.................................................................................................4
1.6.1. Metode Pengumpulan Data................................................................4
1.7. SistematikaPenulisan.................................................................................5

BAB II: LANDASAN TEORI

2.1. Kualitas......................................................................................................6
2.1.1. Definisi Kualitas................................................................................6
2.1.2. Dimensi Kualitas................................................................................8
2.1.3. Persfektif Kualitas..............................................................................11
2.2. Pengendalian Kualitas...............................................................................12
2.2.1 Tujuan Pengendalian Kualitas.............................................................12

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 2.2.2. Faktor-faktor Pengendalian Kualitas.................................................13
2.2.3. Langkah-langkah dalam Pengendalian Kualitas................................14
2.2.4. Tahapan Pengendalian Kualitas.........................................................16

BAB III: GAMBARAN PERUSAHAAN

3.1. Sejarah Perusahaan....................................................................................18
3.2. Visi dan Misi Perusahaan...........................................................................19
3.1.1. Visi Perusahaan................................................................................19
3.1.2. Misi Perusahaan...............................................................................19
3.3. Nilai Inti Perusahaan..................................................................................19
3.4. Struk Organisasi.........................................................................................20
3.4.1. Uraian Tugas dan Tanggung Jawab.................................................22
3.5. Bidang Kerja..............................................................................................27
3.6. Strategi Perusahaan....................................................................................27
3.6.1. Strategi Utama.................................................................................27
3.6.2. Strategi Bisinis Perusahaan.............................................................27
3.6.3. Strategi dan Sasaran.........................................................................28
3.7. Lima Kekuatan Menurut Porter.................................................................28
3.8. PEST (Politik Ekonomi Sosial dan Teknologi).........................................31
3.9. Proses Bisinis yang Sedang Berjalan.........................................................33

BAB IV: ANALISA DAN PEMBAHASAN

4.1 Langkah 1 (Menentukan Tema)..................................................................35
4.2 Langkah 2 (Menganalisa Penyebab)...........................................................37
4.3 Langkah 3 (Menentukan Penyebab Dominan)...........................................44
4.4 Langkah 4 (Merencanakan Perbaikan).......................................................46
4.5 Langkah 5 (Melaksanakan Perbaikan)........................................................47
4.6 Langkah 6 (Evaluasi Hasil Perbaikan).......................................................48
4.7 Langkah 7 (Standarisasi)............................................................................51
4.8 Langkah 8 (Menentukan Tema Selanjutnya)..............................................52
BAB V: KESIMPULAN DAN SARAN

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 5.1 Kesimpulan.................................................................................................53
5.2 Saran...........................................................................................................53
DAFTAR PUSTAKA.................................................................................................55

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 DAFTAR GAMBAR

Gambar1.1 Diagram Jumlah Cacat pada Produk Swing Arm Bulan Juni – November
2016............................................................................................................................5
Gambar 2.1Roda PDCA.............................................................................................13
Gambar2.2Contoh Check Sheet.................................................................................17
Gambar2.3Contoh Stratifikasi....................................................................................18
Gambar 2.4Contoh Control Chart..............................................................................19
Gambar2.5Contoh Diagram Pareto............................................................................20
Gambar2.6Contoh Diagram Fishbone.......................................................................20
Gambar2.7Contoh Diagram Pencar...........................................................................21
Gambar2.8Contoh Diagram Histogram.....................................................................22
Gambar 3.1Struktur Organisasi Global PT. RPL.......................................................33
Gambar3.2Struktur Organisasi Departemen Press Shop............................................34
Gambar 4.1Diagram Pareto Cacat Swing Arm K56A...............................................38
Gambar 4.2Contoh Cacat Visual Dekok pada Swing Arm K56A..............................38
Gambar 4.3 Fishbond Diagram.................................................................................41
Gambar 4.4 Dies Block atas Bending Collar.............................................................42
Gambar 4.5 Diagram Pareto Penyebab Tingginya Cacat Visual Dekok Pada Swing
Arm K56A..................................................................................................................43
Gambar 4.6 Dies Block HRC tidak diHarden............................................................45
Gambar 4.7Rencana Drawing Dies Block Swing Arm K56A.....................................47
Gambar 4.8 Dies Block Full Harden..........................................................................48
Gambar 4.9 Form Standarisasi..................................................................................51

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 DAFTAR TABEL

Tabel 1.1 Data Permintaan Produk Swing Arm All Type............................................4

Tabel 1.2 Data Output dan Achievment Produk Swing Arm All Type.........................4
Tabel 1.3 Data Cacat Produksi Swing Arm All Type..................................................5
Tabel 1.4 Rencana Kegiatan Kerja Praktek................................................................10
Tabel 2.1Definisi Total Quality Control.....................................................................13
Tabel 2.2Pengertian PDCA........................................................................................13
Tabel 2.3Pembuatan Rencana dan Pelaksanaan Perbaikan 5W 2H...........................24
Tabel 2.4Cara Penulisan Langkah Pelaksanaan Perbaikan .......................................25
Tabel 4.1Standart Flow Proses Pembuatan Swing ArmK56A....................................35
Tabel 4.2Jumlah Permintaan dan Output Swing Arm.................................................36
Tabel 4.3 Penyebab Tidak Tercapainya Permintaan Pasar pada Produk Swing Arm. 37
Tabel 4.4 Data Cacat Produksi Produk Swing Arm All Type......................................37
Tabel 4.5Data Jenis dan Jumlah Cacat Produk Swing Arm K56A.............................38
Tabel 4.6Check Sheet Penyebab Cacat Visual Dekok Produk Swing Arm K56A......39
Tabel 4.7 Analisa 5W2H Merencanakan Target Perbaikan........................................46
Tabel 4.8Hasil Trial Modifikasi Dies Block...............................................................48
Tabel 4.9Pengamatan Jumlah Cacat Dekok Setelah Dilakukan Improvement...........49
Tabel 4.10Cacat Produksi pada Produk Swing Arm K56A Setelah Dilakukan
Perbaikan Dies Block.................................................................................................50
Tabel 4.11Data Produksi Swing Arm K56A Setelah Perbaikan.................................50

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