Kata Kunci : Kualitas, PDCA, 5W1H, Sepatu Predator 18.3 FG, Cacat
ABSTRACT
This study aims to analyze the application of the product Quality Control System
at PT. Panarub Industry, as well as looking for causes of defects in defective
products in the company. In this research, PDCA and 5W1H methods with Pareto
Diagram and Diagram of Effect Cause as a tool used to analyze and assist
product improvement process Shoes model Predator 18.3 FG. From the data
obtained from the observation, the total production in February-April 2018 that
is, 137,141 pairs and got 4 types of defects that occur in the shoe product model
Predator 18.3 FG with the level of disability is the type of defect most often
occurs in the type of defect caused by the shoe is not (Open Bond) with the
number of product defects of 18,942 pairs and the percentage of defects as much
as 61.30% of 106,240 pairs of total good products produced from February -
April 2018, followed by overcement defect 9.021 with perfection percentage of
29,19%, wrinkle shell defect (Wringkle) 2,121 with defect percentage equal to
6.86% and while the least type of defect occurred due to unpaired shoes defect as
many as 817 pairs where the percentage of defects produced is 2.64%. From the
results of field observations and interviews, the factors causing this damage are
human factors, machinery, environment, working methods and materials.