DAFTAR ISI

Halaman Judul ....................................................................................................... i

Daftar Isi ................................................................................................................ ii
Keputusan Direktur BLUD RSUD dr Achmad Darwis tentang Panduan
Pelayanan Hak Pasien dan keluarga……………………………………………… iii
BAB I Pendahuluan ........................................................................................... 1
A. Latar Belakang ................................................................................... 1
B. Pengertian .......................................................................................... 1
1. Hak ................................................................................................. 1
2. Pasien.............................................................................................. 1
3. Keluarga Pasien .............................................................................. 2
C. Tujuan ................................................................................................ 2
BAB II RUANG LINGKUP................................................................................ 3
BAB III TATA LAKSANA ................................................................................. 4
A. Hak Pasien dan Keluarga di Rumah Sakit Umum Daerah
dr. Achmad Darwis .......................................................................... 4
B. Tata Laksana Dari Panduan Hak Pasien Dan Keluarga ................... 5
1. Staf Bagian Medical Record (MR)/ UPAT dan Tempat
Penerimaan Pasien ........................................................................ 5
2. Staf Bagian Umum ....................................................................... 5
3. Perawat atau Bidan di Rawat Jalan maupun Rawat Inap ............. 5
4. Dokter Umum, Dokter Spesialis, Dokter Gigi Dan Dokter
Penanggung Jawab Pelayanan ..................................................... 5
BAB IV Dokumentasi ........................................................................................... 7