DAFTAR ISI

HALAMAN JUDUL
LEMBAR PENGESAHAN
KATA PENGANTAR...............................................................................................i
DAFTAR ISI ............................................................................................................ii
BAB I PENDAHULUAN
1.1. Latar Belakang..............................................................................1
1.2. Maksud Dan Tujuan .....................................................................4
1.3. Waktu Dan Tempat Pelaksanaan .................................................4
1.3.1. Waktu................................................................................4
1.3.2. Tempat .............................................................................4
1.4. Tinjauan Lokasi............................................................................5
1.4.1. Sejarah Perusahaan ..........................................................5
1.4.2. Struktur Organisasi Perusahaan .......................................8
1.4.3. Bidang Usaha Perusahaan /DUDI ...................................10
BAB II PROSES DAB HASIL BELAJAR DU/DI/INSTANSI
2.1. Uraian Praktek Kerja Lapangan di Kantor Kecamatan Paseh....11
2.1.1 Pengertian Pelayanan Publik..............................................18
2.1.2 Unsur- Unsur Pelayanan Publik.........................................19
2.1.3 Asas – Asas Pelayanan Publik............................................20
2.1.4 Prinsip Pelayanan Publik....................................................21
2.1.5 Pengertian Electronic KTP.................................................22
2.1.6 Fungsi dan kegunaan e-KTP .............................................23
2.1.7 Proses pembuatan E-KTP...................................................24
2.1.8 Dasar Hukum......................................................................25
2.1.9 Format E-KTP....................................................................26
2.1.10 Syarat dan Prosedur Pengurusan KTP.............................26

iii
 2.2. Identifikasi Masalah yang Dihadapi ...........................................28
2.3. Kendala Pelaksanaan Tugas ........................................................30
2.4. Cara Mengatasi Kendala..............................................................31
BAB III PENUTUP
3.1. Kesimpulan .................................................................................32
3.1. Saran ...........................................................................................33
DAFTAR PUSTAKA..............................................................................................34
LAMPIRAN - LAMPIRAN

iv