DAFTAR ISI

KATA PENGANTAR ......................................................................... i

DAFTAR ISI .................................................................................... ii
BAB I PENDAHULUAN .................................................................... 1
A. Latar Belakang ............................................................... 1
B. Tujuan Pedoman ............................................................ 2
C. Sasaran Pedoman ........................................................... 3
D. Ruang Lingkup Pedoman ................................................ 3
E. Batasan Operasional....................................................... 3
F. Landasan Hukum ........................................................... 4
G. Struktur Organisasi……………………………………………… 5
BAB II STANDAR KETENAGAAN ..................................................... 6
A. Kualifikasi Sumber Daya Manusia .................................. 6
B. Distribusi Ketenagaan .................................................... 6
C. Jadwal Kegiatan ............................................................ 6
BAB III STANDAR FASILITAS .......................................................... 8
A. Denah Ruang .................................................................. 8
B. Standar Fasilitas ............................................................ 8
BAB IV TATA LAKSANA PELAYANAN .............................................. 9
A. Lingkup Kegiatan Pelayanan .......................................... 14
B. Metode ........................................................................... 9
C. Langkah Kegiatan .......................................................... 9
BAB V LOGISTIK ............................................................................ 42
BAB VI KESELAMATAN SASARAN KEGIATAN................................. 43
BAB VII KESELAMATAN KERJA ..................................................... 44
BAB VIII PENGENDALIAN MUTU .................................................... 45
BAB IX PENUTUP ........................................................................... 46
DAFTAR PUSTAKA

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