DAFTAR ISI

Halaman

HALAMAN JUDUL .......................................................................................... i

HALAMAN PERNYATAAN ........................................................................... ii

HALAMAN PERSETUJUAN ............................................................................ iii

HALAMAN PENGESAHAN ............................................................................. iv

RIWAYAT HIDUP ............................................................................................. v

PERSEMBAHAN .............................................................................................. vi

MOTTO ............................................................................................................. vii

ABSTRAK ......................................................................................................... viii

ABSTRACT ....................................................................................................... ix

KATA PENGANTAR ....................................................................................... x

DAFTAR ISI ...................................................................................................... xii

DAFTAR TABEL ..............................................................................................xvi

DAFTAR GAMBAR..........................................................................................xviii

DAFTAR LAMPIRAN..................................................................................... xix

BAB I PENDAHULUAN

1.1 Latar Belakang Masalah .................................................................... 1

1.2 Perumusan Masalah .......................................................................... 6

1.3 Ruang Lingkup Penelitian ................................................................ 6

1.4 Tujuan Penelitian .............................................................................. 7

1.5 Manfaat Penelitian ............................................................................ 7

1.6 Sistematika Penulisan ....................................................................... 8

BAB II LANDASAN TEORI

2.1 Lingkungan Kerja .............................................................................. 10

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 2.1.1 Pengertian Lingkungan Kerja ................................................ 10

2.1.2 Jenis-jenis Lingkungan Kerja ................................................ 12

2.1.3 Faktor-faktor yang Mempengaruhi Lingkungan Kerja ........ 14

2.1.4 Indikator Lingkungan Kerja ..................................................18

2.2 Kepuasan Kerja ................................................................................ 19

2.2.1 Pengertian Kepuasan Kerja ................................................... 19

2.2.2 Faktor-faktor yang Mempengaruhi Kepuasan Kerja .............. 21

2.2.3 Indikator Kepuasan Kerja ....................................................... 25

2.2.4 Dampak Kepuasan Kerja dan Ketidakpuasan Kerja ..............25

2.3 Loyalitas Kerja .................................................................................. 27

2.3.1 Pengertian Loyalitas Kerja ...................................................... 28

2.3.2 Aspek-aspek Loyalitas Kerja .................................................. 28

2.3.3 Faktor-faktor yang Mempengaruhi Loyalitas Kerja ................30

2.3.4 Indikator Loyalitas Kerja ......................................................31

2.4 Penelitian Terdahulu .......................................................................... 32
2.5 Kerangka Pemikiran ..........................................................................34
2.6 Hipotesis ............................................................................................35

BAB III METODE PENELITIAN

3.1 Jenis Penelitian ................................................................................. 36

3.2 Sumber Data ...................................................................................... 36
3.2.1 Data Primer .....................................................................36
3.2.2 Data Sekunder ................................................................36

3.3 Metode Pengumpulan Data ............................................................. 37

3.4 Populasi dan Sampel ........................................................................ 38

3.4.1 Populasi .................................................................................. 38

3.4.2 Sampel .................................................................................... 38

3.5 Variabel Penelitian ........................................................................... 39

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 3.6 Definisi Operasional Variabel ..........................................................39

3.7 Uji Persyaratan Instrumen ................................................................42

3.7.1 Uji Validitas ........................................................................... 42

3.7.2 Uji Reliabilitas ........................................................................43

3.8 Uji Persyaratan Analisis Data ........................................................... 44

3.8.1 Uji Homogenitas Sampel ....................................................... 44

3. 8.2 Uji Linieritas .........................................................................44

3. 8.3 Uji Multikolilinier .................................................................45

3. 8.4 Uji Heteroskedastisitas ...........................................................45

3. 8.5 Uji Auto Korelasi ..................................................................46

3.9 Metode Analisis Data .......................................................................47

3.9.1 Uji Regresi Linier Berganda ..................................................47

3.10 Pengujian Hipotesis ........................................................................48

3.10.1 Uji t .............................................................................................. 48

3.10.2 Uji F .............................................................................................49

BAB IV HASIL PENELITIAN DAN PEMBAHASAN

4.1 Deskripsi Data ..................................................................................51

4.1.1Deskripsi Objek Penelitian ...................................................... 51

4.1.2 Deskripsi Variabel Penelitian ................................................. 53

4.2 Hasil Uji Validitas dan Reliabilitas Instrument ............................. 59

4.2.1 Hasil Uji Validitas ...................................................................59

4.2.2 Hasil Uji Reliabilitas ..............................................................61

4.3 Hasl Uji Persyaratan Analisis Data ................................................62

4.3.1 Hasil Uji Homogenitas Sampel ..............................................61

4.3.2 Hasil Uji Linieritas .................................................................61

4.3.3 Hasil Uji Multikolilinier .........................................................63

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 4.3.4 Hasil Uji Heteroskedastisitas .................................................65

4.3.5 Hasil Uji Autokorelasi ............................................................66

4.4 Hasil Analisis Data ........................................................................67

4.4.1 Hasil Uji Regresi Linier Berganda .........................................67

4.5 Hasil Pengujian Hipotesis ..............................................................70

4.5.1 Hasil Pengujian t ....................................................................70

4.5.2 Hasil Pengujian F ...................................................................72

4.6 Pembahasan ....................................................................................73

BAB V SIMPULAN DAN SARAN

5.1 Simpulan ........................................................................................ 76

5.2 Saran .............................................................................................. 77

DAFTAR PUSTAKA

LAMPIRAN

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