HelpDesk - Sumut 1 - April 2021 UP3 Rantau Prapat

Daftar Laporan POSIT
Periode : 2021-03-23 s/d 2021-04-22

Unit Induk Wilayah
No Bidang
1 UP3 RANTAU PRAPAT
2 UP3 RANTAU PRAPAT
3 UP3 RANTAU PRAPAT
4 UP3 RANTAU PRAPAT
5 UP3 RANTAU PRAPAT
6 UP3 RANTAU PRAPAT
7 UP3 RANTAU PRAPAT
8 UP3 RANTAU PRAPAT
9 UP3 RANTAU PRAPAT
10 UP3 RANTAU PRAPAT
2
Sub Bidang NIP

BAGIAN PELAYANAN DAN ADMINISTRASI 9110068A
BAGIAN JARINGAN 93172115ZY
BAGIAN JARINGAN 9617012SBY
UP3 RANTAU PRAPAT 7092118A
BAGIAN JARINGAN 9518740ZY
BAGIAN JARINGAN 6892091A
BAGIAN JARINGAN 9616015AY
BAGIAN PELAYANAN DAN ADMINISTRASI 9112024AY
BAGIAN PELAYANAN DAN ADMINISTRASI 9218784ZY
BAGIAN TRANSAKSI ENERGI LISTRIK 9312034AY
BAGIAN TRANSAKSI ENERGI LISTRIK 9817017SBY
BAGIAN TRANSAKSI ENERGI LISTRIK 9817017SBY
ULP AEK KANOPAN 93161446ZY
ULP AEK KANOPAN 9110098A
ULP AEK KANOPAN 9716045AY
ULP AEK KANOPAN 9716045AY
ULP AEK KANOPAN 9817014SBY
ULP AEK NABARA 9617016SBY
ULP AEK NABARA 9615023AY
ULP AEK NABARA 9016054ZY
ULP AEK NABARA 9016054ZY
ULP AEK NABARA 9615022AY
ULP KOTA BATU 9717033SBY
ULP KOTA BATU 9717028SBY
ULP KOTA BATU 9515021AY
ULP KOTA PINANG 9312037AY
ULP KOTA PINANG 8609061A
ULP KOTA PINANG 93151576ZY
ULP KOTA PINANG 9817016SBY
ULP KOTA PINANG 8609061A
ULP KOTA PINANG 9312037AY
ULP KOTA PINANG 9116127ZY
ULP LABUHAN BILIK 8409005A
ULP LABUHAN BILIK 7494005A
ULP LABUHAN BILIK 9618001SBY
ULP RANTAU KOTA 92162605ZY
ULP RANTAU KOTA 8509042A
ULP RANTAU KOTA 8509098A
ULP RANTAU KOTA 9615020AY
ULP TANJUNG BALAI 9717019SBY
ULP TANJUNG BALAI 9215879ZY
ULP TANJUNG BALAI 9412044AY
ULP TANJUNG BALAI 90112432Z
ULP TANJUNG BALAI 90112432Z
ULP TANJUNG BALAI 8810008A
ULP TANJUNG BALAI 8810008A
Keterangan Warna :
==> Keluhan dan Tindakan , tidak DETAIL
==> DUPLIKAT data
==> Durasi RECOVERY (dibawah 1 menit)

Nama Status Tanggal Lapor Tanggal OTW
DEDY EVANDRY BANGUN DONE 4/1/2021 14:58 4/1/2021 15:00
WELFENDRA DONE 4/7/2021 10:58 4/7/2021 11:00
AMY FITRIA DONE 4/15/2021 15:55 4/15/2021 15:57
PAIRON TUA AMBARITA DONE 4/15/2021 15:28 4/15/2021 15:30
WINDI WIRAWAN DONE 4/9/2021 9:26 4/9/2021 9:29
SYAWALUDDIN DONE 4/12/2021 12:41 4/12/2021 12:43
JUJUR ALPAN KENEDI SIMATUPANG DONE 4/12/2021 12:33 4/12/2021 12:35
RAJUNA SAKTI DONE 4/12/2021 12:34 4/12/2021 12:36
DIMAS WIRANDA DONE 4/12/2021 12:33 4/12/2021 12:35
YUDHI KRISTIANTORO DONE 4/15/2021 15:46 4/15/2021 15:49
ANDREAS KARO KARO DONE 4/21/2021 13:50 4/21/2021 13:52
WAHYU SUTRIANDI DONE 4/21/2021 14:46 4/21/2021 14:48
ANDREAS KARO KARO DONE 4/21/2021 16:08 4/21/2021 16:10
BUDI SUSILO DONE 4/12/2021 12:28 4/12/2021 12:30
HILDA MELIANY NABABAN DONE 4/13/2021 14:26 4/13/2021 14:28
FADHOLLA ULFA DONE 4/14/2021 8:59 4/14/2021 9:01
SYAHRIL LUBIS DONE 4/14/2021 16:47 4/14/2021 16:49
WINDY NOVALINA MARPAUNG DONE 4/15/2021 15:37 4/15/2021 15:39
FAUZAN AZMI DONE 4/15/2021 15:28 4/15/2021 15:30
WINDY NOVALINA MARPAUNG DONE 4/15/2021 15:54 4/15/2021 15:56
YENNI ANGGRAINI DONE 4/15/2021 15:32 4/15/2021 15:34
JANNO ELVERI MARBUN DONE 4/19/2021 8:36 4/19/2021 8:38
VAN BASTIAN SITUMORANG DONE 3/24/2021 11:44 3/24/2021 11:46
MUHAMMAD FAISAL DONE 4/13/2021 14:01 4/13/2021 14:03
HARDIAN SAPUTRA DONE 4/14/2021 9:04 4/14/2021 9:06
HARDIAN SAPUTRA DONE 4/15/2021 15:54 4/15/2021 15:56
VAN BASTIAN SITUMORANG DONE 4/21/2021 9:39 4/21/2021 9:41
ADLAN LUTFIADI DONE 3/26/2021 8:51 3/26/2021 8:53
FERNANDO TURNIP DONE 3/26/2021 15:53 3/26/2021 15:55
AHMAD FAUZI SARAGIH DONE 4/8/2021 10:09 4/8/2021 10:11
PATAR TM SIREGAR DONE 4/8/2021 12:00 4/8/2021 12:02
RISKA NOVRIANA BR SIALLAGAN DONE 4/9/2021 9:21 4/9/2021 9:24
ANTON MEY BOY ARMAYADI DONE 4/9/2021 9:23 4/9/2021 9:25
JHONSON SIMANJUNTAK DONE 4/9/2021 9:32 4/9/2021 9:34
MUHAMMAD SARBAINI DONE 4/13/2021 14:26 4/13/2021 14:28
RISKA NOVRIANA BR SIALLAGAN DONE 4/14/2021 10:04 4/14/2021 10:06
ANDY PRASETYO DONE 4/15/2021 15:54 4/15/2021 15:56
ANTON MEY BOY ARMAYADI DONE 4/15/2021 15:18 4/15/2021 15:20
ADRIL ARNAS DONE 4/21/2021 13:26 4/21/2021 13:28
ANDY PRASETYO DONE 4/21/2021 16:18 4/21/2021 16:20
ALFUN SUKRI DONE 4/8/2021 10:09 4/8/2021 10:11
SUMANTO MANURUNG DONE 4/13/2021 14:26 4/13/2021 14:28
MUHAMMAD GUGI GUNTARA DONE 4/20/2021 10:00 4/20/2021 10:02
MUHAMMAD GUGI GUNTARA DONE 4/20/2021 10:46 4/20/2021 10:49
MHD. NAZRI ARLIANDY DONE 4/21/2021 9:16 4/21/2021 9:19
DENI AFYRA DONE 4/12/2021 9:44 4/12/2021 9:46
FAISAL ALI SYAFIA DONE 4/12/2021 12:51 4/12/2021 12:53
DEDY KRISMAN ZEBUA DONE 4/15/2021 15:38 4/15/2021 15:40
Daud sipayung DONE 3/24/2021 14:31 3/24/2021 14:33
ANDI ZAHARA DONE 4/8/2021 10:09 4/8/2021 10:11
MUHAMMAD ARIE SATRIADI DONE 4/8/2021 10:09 4/8/2021 10:11
DANIEL TAMPUBOLON DONE 4/8/2021 10:10 4/8/2021 10:12
ANDI ZAHARA DONE 4/8/2021 10:12 4/8/2021 10:14
MUHAMMAD ALFAYEDH DONE 4/19/2021 10:46 4/19/2021 10:48
DAUD SIPAYUNG DONE 4/20/2021 10:14 4/20/2021 10:16
MUHAMMAD ALFAYEDH DONE 4/21/2021 12:01 4/21/2021 12:03
JEFRI MANIK DONE 4/21/2021 13:36 4/21/2021 13:38
PARISTON M. SIMBOLON DONE 4/12/2021 12:50 4/12/2021 12:52
Deppin Samsuri Harahap DONE 4/21/2021 10:02 4/21/2021 10:04
BONA ARI NAHAB DONE 4/21/2021 11:24 4/21/2021 11:26
DOOHAN. H DONE 4/8/2021 10:09 4/8/2021 10:11
DOOHAN. H DONE 4/8/2021 10:19 4/8/2021 10:21
WAHYU HERLAMBANG DONE 4/12/2021 12:31 4/12/2021 12:33
IRVAN JUVENTUS PARDEDE DONE 4/12/2021 12:34 4/12/2021 12:36
DOOHAN. H DONE 4/14/2021 14:41 4/14/2021 14:43
YOHANA AMALIA DONE 4/20/2021 10:11 4/20/2021 10:13
RAHMAD FURQAN MUKTI DONE 4/22/2021 13:17 4/22/2021 13:19
NIA TANIA BR LUBIS DONE 3/24/2021 10:42 3/24/2021 10:44
HANIF DONE 4/8/2021 10:12 4/8/2021 10:14
RAJAYA TRIA SARAGIH DONE 4/9/2021 9:27 4/9/2021 9:30
HIRAS OTTO TEGUH P. SINAMBELA, A.MD DONE 4/12/2021 12:41 4/12/2021 12:43
HIRAS OTTO TEGUH P. SINAMBELA, A.MD DONE 4/13/2021 10:24 4/13/2021 10:26
MUKHLIS SUHADA DONE 4/15/2021 15:34 4/15/2021 15:36
AMIE NOVIANDRY SINAGA DONE 4/21/2021 9:38 4/21/2021 9:40
AMIE NOVIANDRY SINAGA DONE 4/21/2021 9:40 4/21/2021 9:42
BASTIAN APRIDO TAMPUBOLON DONE 4/21/2021 11:24 4/21/2021 11:26
FEBRI DANIEL SIMBOLON DONE 4/21/2021 13:26 4/21/2021 13:28
MUKHLIS SUHADA DONE 4/21/2021 13:28 4/21/2021 13:30
Keluhan dan Tindakan , tidak DETAIL
DUPLIKAT data
Durasi RECOVERY (dibawah 1 menit)

Tanggal Proses Tanggal Selesai Respond Time Travel Time
4/1/2021 15:10 4/1/2021 15:32 0:02:32 0:09:52
4/7/2021 11:09 4/7/2021 11:37 0:02:57 0:09:02
4/15/2021 16:04 4/15/2021 16:23 0:02:30 0:06:51
4/15/2021 15:40 4/15/2021 16:10 0:02:33 0:09:12
4/9/2021 9:38 4/9/2021 13:12 0:02:05 0:09:00
4/12/2021 12:53 4/12/2021 13:11 0:02:45 0:09:30
4/12/2021 12:45 4/12/2021 13:10 0:02:24 0:09:31
4/12/2021 12:46 4/12/2021 13:10 0:02:15 0:09:54
4/12/2021 12:45 4/12/2021 13:14 0:02:21 0:09:24
4/15/2021 15:56 4/15/2021 16:09 0:02:05 0:07:34
4/21/2021 14:00 4/21/2021 14:16 0:02:30 0:07:42
4/21/2021 14:56 4/21/2021 15:36 0:02:36 0:08:02
4/21/2021 16:20 4/21/2021 16:50 0:02:31 0:09:19
4/12/2021 12:39 4/12/2021 13:09 0:02:10 0:09:15
4/13/2021 14:36 4/13/2021 15:58 0:02:19 0:08:10
4/14/2021 9:10 4/14/2021 9:47 0:02:11 0:08:59
4/14/2021 16:57 4/14/2021 17:40 0:02:17 0:07:55
4/15/2021 11:48 4/15/2021 13:08 0:02:14 0:08:16
4/15/2021 11:54 4/15/2021 13:08 0:02:34 0:08:23
4/15/2021 15:45 4/15/2021 16:10 0:02:55 0:06:03
4/15/2021 15:40 4/15/2021 16:10 0:02:35 0:09:36
4/15/2021 16:01 4/15/2021 16:23 0:02:50 0:08:17
4/15/2021 16:01 4/15/2021 16:24 0:02:01 0:06:21
4/15/2021 16:03 4/15/2021 16:24 0:02:46 0:06:53
4/15/2021 15:44 4/15/2021 16:04 0:02:32 0:09:28
4/15/2021 15:41 4/15/2021 16:04 0:02:10 0:06:55
4/19/2021 8:48 4/19/2021 9:08 0:02:59 0:09:05
4/21/2021 13:48 4/21/2021 14:03 0:02:28 0:08:20
3/24/2021 11:54 3/24/2021 15:04 0:02:30 0:07:36
4/13/2021 14:11 4/13/2021 14:30 0:02:48 0:07:38
4/14/2021 9:13 4/14/2021 9:47 0:02:10 0:07:10
4/15/2021 16:02 4/15/2021 16:23 0:02:32 0:05:22
4/21/2021 9:49 4/21/2021 11:33 0:02:49 0:07:26
3/26/2021 9:02 3/26/2021 9:36 0:02:29 0:09:23
3/26/2021 16:03 3/26/2021 16:38 0:02:10 0:07:51
4/8/2021 10:20 4/8/2021 12:37 0:02:24 0:08:41
4/8/2021 12:10 4/8/2021 12:39 0:02:29 0:07:44
4/8/2021 12:10 4/8/2021 12:40 0:02:26 0:07:23
4/9/2021 9:33 4/9/2021 10:59 0:02:03 0:09:01
4/9/2021 9:32 4/9/2021 13:11 0:02:40 0:06:55
4/9/2021 9:41 4/9/2021 13:12 0:02:42 0:07:01
4/13/2021 14:36 4/13/2021 15:58 0:02:29 0:07:57
4/14/2021 10:15 4/14/2021 10:51 0:02:20 0:09:10
4/15/2021 16:03 4/15/2021 16:24 0:02:35 0:06:26
4/15/2021 15:29 4/15/2021 16:11 0:02:50 0:08:09
4/21/2021 9:28 4/21/2021 10:27 0:02:16 0:08:08
4/21/2021 13:37 4/21/2021 14:05 0:02:47 0:08:43
4/21/2021 16:30 4/21/2021 16:50 0:02:59 0:09:41
4/8/2021 10:20 4/8/2021 12:38 0:02:44 0:08:36
4/13/2021 14:36 4/13/2021 16:00 0:02:14 0:08:06
4/20/2021 10:12 4/20/2021 10:49 0:02:30 0:09:47
4/20/2021 10:59 4/20/2021 11:25 0:02:10 0:09:59
4/21/2021 9:27 4/21/2021 10:27 0:02:11 0:08:51
4/12/2021 9:54 4/12/2021 10:40 0:02:38 0:07:30
4/12/2021 13:00 4/12/2021 13:20 0:02:59 0:06:43
4/15/2021 15:50 4/15/2021 16:09 0:02:49 0:09:27
3/24/2021 14:43 3/24/2021 15:05 0:02:43 0:09:54
4/8/2021 10:19 4/8/2021 12:37 0:02:27 0:08:29
4/8/2021 10:20 4/8/2021 12:38 0:02:12 0:09:11
4/8/2021 10:20 4/8/2021 12:38 0:02:42 0:08:04
4/8/2021 10:21 4/8/2021 12:39 0:02:44 0:07:02
4/19/2021 10:54 4/19/2021 11:40 0:02:19 0:05:22
4/20/2021 10:23 4/20/2021 12:36 0:02:30 0:07:03
4/21/2021 12:10 4/21/2021 12:30 0:02:13 0:07:27
4/21/2021 13:47 4/21/2021 14:03 0:02:28 0:08:57
4/12/2021 13:01 4/12/2021 13:23 0:02:38 0:08:41
4/21/2021 10:14 4/21/2021 10:52 0:02:35 0:09:28
4/21/2021 11:34 4/21/2021 13:45 0:02:06 0:08:02
4/8/2021 10:19 4/8/2021 12:37 0:02:38 0:07:47
4/8/2021 10:29 4/8/2021 12:40 0:02:18 0:07:50
4/12/2021 12:43 4/12/2021 13:10 0:02:31 0:09:43
4/12/2021 12:46 4/12/2021 13:10 0:02:49 0:09:58
4/14/2021 14:51 4/14/2021 15:27 0:02:16 0:07:53
4/20/2021 10:22 4/20/2021 10:48 0:02:19 0:09:25
4/22/2021 13:24 4/22/2021 14:29 0:01:38 0:05:54
3/24/2021 10:53 3/24/2021 15:03 0:02:41 0:08:10
4/8/2021 10:21 4/8/2021 12:38 0:02:42 0:06:23
4/9/2021 9:38 4/9/2021 13:12 0:02:06 0:08:10
4/12/2021 12:53 4/12/2021 13:10 0:02:49 0:09:34
4/13/2021 10:32 4/13/2021 10:53 0:02:19 0:06:28
4/15/2021 15:46 4/15/2021 16:04 0:02:53 0:09:37
4/21/2021 9:49 4/21/2021 11:32 0:02:18 0:08:08
4/21/2021 9:51 4/21/2021 11:32 0:02:36 0:08:47
4/21/2021 11:34 4/21/2021 13:45 0:02:44 0:07:57
4/21/2021 13:35 4/21/2021 14:04 0:02:14 0:07:06
4/21/2021 13:40 4/21/2021 14:02 0:02:44 0:09:44
Recovery Time Jenis Layanan
0:22:03 INTERNET - 1
0:27:48 VIRUS - 3
0:19:04 VIRUS - 3
0:30:03 VIRUS - 3
3:34:18 APPLICATION - 1
0:18:03 PERIPHERAL - 3
0:25:03 VIRUS - 3
0:24:03 VIRUS - 3
0:13:02 VIRUS - 3
0:16:06 VIRUS - 3
0:39:03 VIRUS - 3
0:30:04 VIRUS - 3
0:30:03 VIRUS - 3
0:37:03 VIRUS - 3
0:43:03 VIRUS - 3
0:24:02 VIRUS - 3
0:30:02 VIRUS - 3
0:22:05 VIRUS - 3
0:20:03 VIRUS - 3
0:34:05 VIRUS - 3
0:21:03 VIRUS - 3
1:43:46 VIRUS - 3
2:17:32 VIRUS - 3
0:29:05 VIRUS - 3
0:21:05 VIRUS - 3
0:27:45 VIRUS - 3
2:17:38 VIRUS - 3
0:37:06 VIRUS - 3
0:26:44 VIRUS - 3
0:19:02 VIRUS - 3
2:17:28 VIRUS - 3
2:17:35 VIRUS - 3
2:17:41 VIRUS - 3
2:17:52 VIRUS - 3
2:13:16 VIRUS - 3
0:16:02 VIRUS - 3
0:22:24 VIRUS - 3
2:11:10 VIRUS - 3
2:17:34 VIRUS - 3
0:27:03 VIRUS - 3
0:23:03 VIRUS - 3
0:26:09 VIRUS - 3
2:17:35 VIRUS - 3
0:17:02 VIRUS - 3
0:18:02 VIRUS - 3
1:43:38 VIRUS - 3
2:11:07 VIRUS - 3
0:29:04 VIRUS - 3
Keluhan
Request Internet
INSTALL ANTI VIRUS KASPERSKY TERBARU
UPDATE AV KASPERSKY
UPDATE AV KASPERSKY
UFDATE KES 11.2.0.2254
TIDAK BISA KONEK KE INTRANET
UPDATE AV KASPERSKY
UPDATE AV KASPERSKY
UPDATE KES 11.2.0.2254
UPDATE AV KASPERSKY
UPDATE AV KASPERSKY
UPDATE AV KASPERSKY
UPDATE AV KASPERSKY
UPDATE AV KASPERSKY
INSTAL ANTI VIRUS
UPDATE AV KASPESKY
UPDATE ANTI VIRUS
PRINTER TIDAK BISA MENGELUARKAN TULISAN HITA
MENGISTAL SISCO ANYCONNECT
UPDATE AV KASPERSKY
UPDATE AV KASPERSKY
UPDATE AV KASPERSKY
SHARING PRINTER APEOST PORT C-4430
INSTAL SPLITE MARGE
UPDATE AV KASPERSKY
SETTING SCANNER CANON DR-3010
Request Internet
TIDAK BISA MASUK KE ZOOM
INSTAL JAVA SUPPORT AP2T
UFDATE KASPERSKY KE 11.2.0.2255
UPDATE AV KASPERSKY
UPDATE AV KASPERSKY
Request Internet
FIREFOX - CLOSING TIKET APKT TIDAK BISA
MENGISTAL ANTI VIRUS
WIFI TIDAK CONNECT
INSTAL ANTI VIRUS
INSTAL ENKRIPSI AP2T
UPDATE AV KASPERSKY
TIDAK BISA SHARING PRINTER
INSTAL ULTRAVIWER
UFDATE KASPERSKY 11.2.0.2254
PENARIKAN KABEL LAN BARU
INSTAL ANTI VIRUS
UFDATE KASPERSKY 11.2.0.2254 PC
SHARING PRINTER
UPDATE KES 11.2.0.2254
UPDATE AV KASPERSKY
Request Internet
EIS AP2T TIDAK BISA MENDOWNLOAD TUNGGGAKAN
MENGISTAL PRINTER LQ-2080
UPDATE AV KASPERSKY
UPDATE AV KASPERSKY
ENSKRIP AP2T TIDAK VALID
UPDATE AV KASPERSKY
UPDATE AV KASPERSKY
AP2T TIDAK BISA MENAMPILKAN LAPORAN
anyconnect instal
Request Internet
UPDATE AV KASPERSKY
INSTAL APPLIKASI WHATSAPP FOR WIN XP
UPDATE AV KASPERSKY
SHARING PRINTER GAGAL
TIDAK KONEK KE INTRANET DAN INTERNET
Tindakan
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
PIC Progress PIC Done
IT SUPPORT UP3 RANTAU PRAPAT IT SUPPORT UP3 RANTAU PRAPAT
done

HelpDesk - Sumut 1 - April 2021 UP3 Rantau Prapat

Diunggah oleh

Informasi Dokumen

Judul Asli

Hak Cipta

Format Tersedia

Bagikan dokumen Ini

Bagikan atau Tanam Dokumen

Opsi Berbagi

Apakah menurut Anda dokumen ini bermanfaat?

Apakah konten ini tidak pantas?

Hak Cipta:

Format Tersedia

HelpDesk - Sumut 1 - April 2021 UP3 Rantau Prapat

Diunggah oleh

Hak Cipta:

Format Tersedia

Daftar Laporan POSIT

Periode : 2021-03-23 s/d 2021-04-22

Sub Bidang NIP

==> Keluhan dan Tindakan , tidak DETAIL

==> DUPLIKAT data

==> Durasi RECOVERY (dibawah 1 menit)

Keluhan dan Tindakan , tidak DETAIL

Durasi RECOVERY (dibawah 1 menit)

Anda mungkin juga menyukai