DAFTAR ISI

HALAMAN JUDUL
LEMBAR PERSETUJUAN ............................................................................. i
DAFTAR ISI .................................................................................................... ii
BAB I PENDAHULUAN ............................................................................... 1
A. Latar Belakang Masalah ....................................................................... 1
B. Identifikasi Masalah ............................................................................. 6
C. Pembatasan Masalah ............................................................................ 7
D. Perumusan Masalah .............................................................................. 7
E. Maksud dan Tujuan Penelitian ............................................................. 8
F. Manfaat Penelitian ................................................................................ 9
G. Sistematika Penelitian .......................................................................... 10
BAB II TINJAUAN PUSTAKA .................................................................... 12
A. Landasan Teori ..................................................................................... 12
1. Manajemen ..................................................................................... 12
a. Pengertian Manajemen ............................................................. 12
b. Fungsi Manajemen ................................................................... 13
c. Unsur – Unsur Manajemen....................................................... 14
2. Manajemen Sumber Daya Manusia ............................................... 16
a. Pengertian Manajemen Sumber Daya Manusia ....................... 16
b. Fungsi Manajemen Sumber Daya Manusia.............................. 18
3. Kecemasan...................................................................................... 20
a. Pengertian Kecemasan ............................................................. 20
b. Faktor-faktor Penyebab Kecemasan ......................................... 22
c. Tanda dan Gejala Kecemasan .................................................. 24
d. Dampak Kecemasan ................................................................. 26
e. Dimensi dan Indikator Kecemasan .......................................... 27
4. Stres Kerja ...................................................................................... 30
a. Pengerian Stres Kerja ............................................................... 34
b. Gejala-gejala Stres Kerja .......................................................... 32
c. Faktor-faktor yang memengauhi Stress Kerja .......................... 35

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 d. Cara Mengatasi Stres Kerja ...................................................... 37
e. Dimensi dan Indikator Stres Kerja ........................................... 39
5. Konsep Dasar Covid-19 ................................................................. 39
a. Definisi Covid-19 ..................................................................... 39
b. Tanda dan Gejala Covid-19 ...................................................... 41
c. Cara Penuluran Covid-19 ......................................................... 41
d. Angka Kejadian Covid-19 ........................................................ 42
6. Beban Kerja .................................................................................... 43
a. Definisi Beban Kerja ................................................................ 43
b. Faktor Mempengaruhi Beban Kerja ......................................... 45
c. Pengukuran Beban Kerja .......................................................... 46
d. Dimensi dan Indikator Beban Kerja ......................................... 47
7. Kinerja Karyawan........................................................................... 48
a. Definisi Kinerja Karyawan ....................................................... 48
b. Faktor Yang Mempengaruhi Kinerja karyawan ...................... 50
c. Tujuan Penilaian Kinerja Karayawan ....................................... 51
d. Dimensi dan Indikator Kinerja Karyawan................................ 52
8. Klinik .............................................................................................. 54
a. Pengertian Klinik ...................................................................... 54
b. Jenis Klinik ............................................................................... 54
c. Perbedaan Antara Klinik Pratama dan KlinikUtama ............... 56
B. Penelitian Terdahulu............................................................................. 56
C. Kerangka Pemikiran ............................................................................. 56
D. Hipotesis ............................................................................................... 60
BAB III METODOLOGI PENELITAN ...................................................... 62
A. Metode Penelitian ................................................................................. 62
B. Definisi dan Pengukuran Variabel ....................................................... 63
1. Pengertian Variabel ........................................................................ 63
2. Jenis-jenis Variabel ........................................................................ 63
C. Tempat dan Waktu Penelitian .............................................................. 66
1. Tempat Penelitian ........................................................................... 66
2. Waktu Penelitian ............................................................................ 66

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 3. Populasi dan Sampel ...................................................................... 67
a. Populasi Penelitian ................................................................... 67
b. Sampel Penelitian ..................................................................... 67
D. Teknik dan Alat Pengumpulan Data .................................................... 68
1. Data Primer..................................................................................... 68
2. Data Sekunder ................................................................................ 69
3. Pengukuran Variabel ...................................................................... 69
E. Teknik Analisis Data ............................................................................ 71
1. Uji Instrumen Data ......................................................................... 71
a. Uji Validitas ............................................................................. 71
b. Uji Reabilitas ............................................................................ 72
2. Uji Asumsi Klasik .......................................................................... 73
a. Uji Normalitas .......................................................................... 74
b. Uji Multikolonieritas ................................................................ 74
c. Uji Autokorelasi ....................................................................... 76
d. Uji Heteroskedastisitas ............................................................. 77
3. Analisis Regresi Linier ................................................................... 78
a. Analisis Regresi Linier Sederhana ........................................... 78
b. Analisis Regresi Linier Berganda ............................................. 78
4. Analisis Koefisien Determinasi ...................................................... 79
5. Uji Hipotesis ................................................................................... 80
a. Uji F (Simultan) ....................................................................... 80
b. Uji t (Parsial) ........................................................................... 82
6. Analisis Jalur (Path Analysis) ........................................................ 83
DAFTAR PUSTAKA....................................................................................... 84
LAMPIRAN

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