RDM - SAM 2 MVP IV - Double Leads(new)

Document Classification Confidential

RDM Date 27 Oct 2022

Attendees
No Nama Departement

1 Jaka Kardana TSO

2 F M Anggra Mandala Putra TSO

3 Ervaran Panjilara Putra TSO

4 Bintang Bagaskara TSO

5 Desi Yuliani CIST - AI

6 Satria Graha CIST - AI

7 Hamal Resta CIST - AI

8 Muhammad Hamdani CIST - AI

9 Rizka Rosalia CIST - AI

Place Online Teams

Impacted SO TSO

Change History

Version Published Changed By Comment

CURRENT (v. 10) Nov 23, 2022 10:33 Hamal Resta

v. 9 Nov 23, 2022 10:31 Hamal Resta

v. 8 Nov 23, 2022 10:27 Hamal Resta

v. 7 Nov 23, 2022 10:20 Hamal Resta

v. 6 Nov 22, 2022 17:10 Hamal Resta

v. 5 Oct 28, 2022 16:31 Hamal Resta

v. 4 Oct 28, 2022 14:10 Hamal Resta

v. 3 Oct 28, 2022 14:00 Hamal Resta

v. 2 Oct 27, 2022 20:05 Hamal Resta

v. 1 Oct 27, 2022 17:05 Hamal Resta

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Background
Duplikasi leads terjadi karena salesman membuat prospect di aplikasi SAM dan customer membuat order online di digiroom

Goals
Menghindari duplikasi prospect offline ketika claim order online

User Story
Salesman melakukan claim order online tanpa ada duplikasi leads

User Story Detail

Salesman melakukan claim order online
Pop-up konfirmasi drop prospect muncul bila data nomor telepon dan email sudah ada

Assumptions
Diprioritaskan data dari digiroom ketika drop prospect

Business Benefit
Menunjang salesman untuk aktifitas prospect offline to online
Memberikan data prospect yang valid karena tidak ada duplikasi data

Detail Request
Salesman drop prospect offline ketika claim leads order online

Decision To Be
1. Penambahan dialog konfirmasi untuk drop prospect ketika salesman pilih claim order online
a. UI pop-up dialog konfirmasi drop
prospect
1.
a.

b. Keterangan :
UI Drop reason akan tampil ketika salesman action memilih "YA" pada pop-up dialog drop
prospect

Tampilan UI akan kembali ke menu "leads bucket" ketika salesman memilih "Tidak" atau setelah salesman action "simpan"
ketika drop prospect
Flow Process
Detail Flow Process :
Customer mengisi order online di digiroom dengan menginput Salesman ID
Customer melakukan pembayaran
Pembayaran yang diterima akan masuk ke order online SAM
Order online diclaim oleh salesman
Data prospect no telepon dan email dicek ketika salesman claim order online
Order online dapat diclaim jika data prospect tidak ada duplikasi
Pop-up dialog konfirmasi drop prospect tampil jika terdapat duplikasi data prospect
Order online dapat diclaim jika prospect offline sudah didrop

Signatures from Parties Involved

No Nama Departement Signature

1 Jaka Kardana TSO

2 Ervaran Panjilara Putra TSO

3 F M Anggra Mandala Putra TSO

4 Abdul Aziz CIST - AI

5 Satria Graha CIST - AI

6 Hamal Resta CIST - AI