DAFTAR ISI ........................................................................................
BAB I PENDAHULUAN ..................................................................... 1 A. Latar Belakang Masalah............................................................ 1 B. Rumusan Masalah .................................................................... 19 BAB II PEMBAHASAN ....................................................................... 20 A. Pelayanan Program JKK (Jaminan Kecelakaan Kerja) dari PT. Jamsostek setelah bertransformasi menjadi BPJS Ketenagakerjaan ............................................................. 20 B. Akuntabilitas Kinerja BPJS Ketenagakerjaan .......................... 28 BAB III PENUTUP ............................................................................... 53 A. Kesimpulan .............................................................................. 53 B. Saran ............................................................. .......................... 53 DAFTAR PUSTAKA ............................................................................ 54