1
Chapter 1
Offering Help
Offering Service/Help used to offer service/help to others. (Offering Service/Help digunakan untuk
menawarkan jasa atau bantuan kepada orang lain.
A. Offering Service/Help
What can I do for you?
Can I help you?
Can I do something for you?
Do you want something to eat?
Shall I get you something to read?
C. Refusing Service/Help
No, thank you.
That’s very kind of you, but …
D. Vocabularies Expression of Offering Help
1. n.= noun / kata benda
2. v.= verb / kata kerja
3. adj. =adjective / kata sifat
It’s a very kind of you = Anda baik sekali
(Pujian)
Thank you for having us here = terima
kasih untuk menerima/mengundang kami
datang ke sini
Tart cake = kue tart n.
Offer = tawaran n.
Ravenous = rakus adj.
Contoh Kalimat Asking for Help
Asking for Help adalah meminta bantuan
kepada seseorang. Berikut ini adalah contoh
kalimatnya dalam bahasa inggris dan
terjemahannya.
 Can you help me? (Bisakah kamu
menolongku)
 Could you please give me a
hand? (Bisakah kamu menolong
saya?)
 Would you like to help me? (Maukah
kamu menolongku?)
 Would you mind to come to my
house? (Bisakah kamu datang ke
rumahku?)
 Could you pass the salt over there,
please? (Bisakah kamu mengoper
garamnya tolong?)
 Could you take the garbage
outside? (Bisakah kamu membawa
sampahnya keluar?)
B. Accepting Service/Help
Thank you.
That’s very kind of you.
Thanks (very much).
Lovely.
Thank you for offering, but …
No, it’s all right, really.
No, really, I can manage (thanks).
Sweets = kue/makanan manis n.
I don’t mind = Saya tidak keberatan
Wait a minute = tunggu sebentar
Trouble = menyulitkan, merepotkan v.
Slice = potongan n.
Smoothie = minuman dingin n.
I get cough = saya sedang batuk
For a while = untuk sementara waktu
 Could you bring me the
newspaper? (Bisakah kamu
membawakanku koran?)
 Could you please open the
door? (Bisakah kamu membukakan
pintunya?)
 Could you lend me some
money? (Bisakah kamu meminjamkan
aku uang?)
 Can you please come here for a
second? (Bisakah kamu datang kesini
sebentar saja?)
Responses for Accepting for
Help (Tanggapan menerima untuk
membantu)
 Okay (Baiklah)
 Yes, I can. (Ya, aku bisa)
 Okay, No problem. (Tentu, tidak
masalah)
 Sure (Tentu saja)
 Certainly (Tentu saja)
 No Problem (Tidak masalah)

Responses for Declining for Help (Tanggapan
menolak untuk membantu)
 I’m sorry, I can’t. (Maafkan aku, aku
tidak bisa)
 Sorry, I can’t do it. (Maaf, aku tidak
bisa melakukannya)
Contoh Dialog Asking For Help
Dialogue I
Anita : Hello Ms. Ratu you looks so busy, may I
help you?
Ms. Ratu : Yes I am. Could you please bring
students’ homework books in my table?
Anita : Sure, and where should I bring it to?
Ms Ratu : Please bring the books to your class,
and say sorry to your friends that I may
coming late to the class.
Anita : Okay Miss Ratu. Is there anything else?
Ms Ratu : No it’s enough. Thank you very
much for your help Anita.
Anita : Your welcome.
LATIHAN SOAL
1. John: Hello, Jean. Where have you
been?
Jean: Hi, John. I just bought few
kilograms of apples in the market.
John: Do you need some help to carry
the apples?
Jean: _______
The suitable respond to complete the
dialogue is ….
A. I don’t know
B. Why?
C. Of course, that’s very kind of you
D. I will help you
E. Good bye
2. Ronald: You look so busy. _______
Marry: No, thank you. I can handle
them.
The suitable expression to complete
the dialogue is ….
A. I will leave you alone
B. Would you like some help?
C. Do you want to help me?
D. Sure, I would like to
E. Yes, please
3. Andy: I heard there will be a concert
tonight. Would you like to go with
2
 Sorry, I’m busy. (Maaf, aku sibuk)
 You better manage it on your
own. (Kau urus saja sendiri)
 I’m afraid I can’t do it (Aku takut aku
tidak bisa melakukannya)
Contoh Dialog Offering for Help
Dialog I
Mr. Jack : Hello waiter, can you come here for
a second?
Waiter : Sure. What can I help you sir?
Mr Jack : Could you bring me some salt?
Waiter : Yes sir. and would you like to try
some coffee? We have the best quality in this
town.
Mr. Jack : Wow it would be really lovely to try
it.
Waiter : Ok sir, is there anything can i help
you with?
Mr. Jack : No thanks, I think it’s enough.
Waiter : Okay I will bring it to you now.
me?
Sam: I’m afraid I cannot.
Andy: Why? I think you really love the
band.
Sam: Yes, I do. But I have many works
at home.
Andy: Let me help you, then.
Sam: ___________
Andy: Never mind. That’s what friend
should do.
What should Sam say?
A. I really appreciate your help
B. I don’t need your help
C. I am fine, thank you
D. I will go, too
E. Don’t worry
Complete the dialogue below
(question 4 and 5)
Judy: Good morning, Sir. Do you have
science book about animal anatomy?
Shopkeeper: Of course, dear. We have
the book that you want. ______ (4) to
show the shelf?
Judy: I am fine, Sir. I can find by
myself. I have other books to find,
too.
 3

Shopkeeper: ________(5). Take your Receptionist: I’m sorry, there is no

time. answer. …?
Judy: Thank you, Sir. A.What can I do for you
4. The suitable expression to complete B.How do you spell it
the dialogue is ….. C.Can I take a message
A. I would like D.He is not in at the moment
B. Can you E.May I leave a message?
C. Do not go 10. Ogi : I have to pay for my school
D. Would you like me tuition fees, but my parents haven’t
E. May I sent me the money. What should I
5. What should the shopkeeper say? do?
A. I am busy Oga : …?
B. Sorry Ogi : Thank you, you are really a good
C. Thank you friend.
D. Will you go? A.Would you care lend me some
E. That’s okay B.Would you like to borrow it from
6. Romy : Sir, would you like me to close me
the window for you? C.Could you do it for me
Mr. Arthur: Yes, please. It’s very cold D.Could you pay it for me
inside. E.Could you treat me please
The underlined sentence express:
A. Asking help
B. Offering help
C. Refusing something
D. Accepting an offer
E. Suggestion
7. Ela: Mom, do you need some help?
You look so busy this morning.
Mom: Of course, dear.
I need another pair of hands to wash
the dish.
The underlined sentence expresses ….
A. Accepting help
B. Offering help
C. Refusing help
D. Looking for something
E. Apologizing
8. Bob: Sony, will you join me to build a
birdhouse?
Sony: Sure, _______. I am really
excited.
Complete the dialogue above with
right expression ….
A. I don’t want to.
B. I am busy today
C. I will
D. I will not
E. I have to go
9. Receptionist: Good morning, Nirwana
Hotel. Can I help you?
Caller : Room 1023, please.
4
 5

Chapter 2
Application Letter

Application letter atau surat lamaran pekerjaan adalah sebuah formulir atau surat yang menunjukan ketertarikan dan keinginan
kita terhadap sebuah posisi atau pekerjaan di sebuah perusahaan.
 Bagian-bagian surat lamaran pekerjaan
Berikut bagian-bagian dari sebuah surat lamaran pekerjaan (application letter) sekaligus penjelasan singkat apa yang sebaiknya
kita tulis pada tiap-tiap bagian tersebut.
1) Cover letter header:
Your Name
City, State | Contact Number | Email
Receiver's Name, Title
Company Name
Address
2) Greeting: Kita dapat menggunakan salam seperti Dear.
3) Paragraph 1: Paragraf ini harus berisi tentang informasi diri dan posisi yang dilamar.
Paragraf ini juga harus menuntun pada paragraf selanjutnya dengan menyebutkan qualifikasi yang dimiliki secara singkat
atau kenapa kita tertarik terhadap posisi yang dilamar.
4) Paragraph 2: Paragraf ke dua berisi tentang qualifikasi atau keterampilan yang dimiliki.
Kita juga dapat menyebutkan prestasi yang pernah diraih untuk menunjukan bahwa kita memang cocok untuk posisi yang
dilamar.
Intinya adalah kita harus mempromosikan diri kita sebaik mungkin pada paragraf ke dua.
5) Paragraph 3: Paragraf ke tiga berisi sebuah penutupan. Kita dapat menyampaikan bahwa kita memiliki qualifikasi yang
sesuai untuk posisi yang dilamar.
Kita juga dapat menyertakan sebuah kontak sekaligus menunjukan bahwa kita mengharapkan sebuah panggilan interview.
Dan yang terakhir ucapkan terima kasih.
6) Closing and Signature: Tuliskan salam penutup, tanda tangan serta nama lengkap pada bagian akhir surat lamaran
pekerjaan.

Example :

January 23, 2014

George Sebastian
Prosperous Company
25 Saint John Court
Hatfield, CA 08065
( Address of the company)

Dear Mr. Sebastian, ( intended person)

I am writing to apply for the programmer position advertised in the Times Union. (opening). As requested, I am enclosing a
completed job application, my certification, my resume and three references. The opportunity presented in this listing is very
interesting, and I believe that my strong technical experience and education will make me a very competitive candidate for this
position. The key strengths that I possess for success in this position include: I have successfully designed, developed, and
supported live use. applications. I strive for continued excellence, and I provide exceptional contributions to customer service for
all customers. With a BS degree in Computer Programming, I have a full understanding of the full life cycle of a software
development project. I also have experience in learning and excelling at new technologies as needed.( Body)
Please see my resume for additional information on my experience.
I can be reached anytime via email at john.donaldson@emailexample.com or my cell phone, 909-555-5555.
Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.

(Closing)
Sincerely,

Signature (for hard copy letter)

John Donaldson
(Signature)

LATIHAN SOAL
 6

Mr. William Chan

Personenel Manager
Wong and Lim Consulting
PO Box 583, Kwai Chung

Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of
the Hongkong Polytechnic University on 1 March 2005. My working experience at Lucky Star Garment Manufactory Limited
improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written
English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.
Currently I am studying a B.A. in Management at the Hongkong Polytechnic University, graduating in 2005. Subjects which
I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources
Management, Accounting, Marketing and strategic Management. During my studies I have had the post of Executive in
management Society. While leading and organizing Management Society. While leading and organizing Management Society
activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to
work in a team environment.
Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training.
Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work
under pressure.
I am available for interview at any time. I look forward to meeting you.

Yours sincerely,

Wong Wai Man Wilfred

 7

1. What is the job title? 6. What does Mr. Wilfred enclose the
A. Consultant application letter?
B. Operation management A. Address
C. Human resources management B. Job interview
D. Accounting C. Resume
E. Management trainee D. Reputation
2. What skills and personnel qualities are E. Skills
required? 7. How does Mr. Wilfred know this ad?
A. Leadership skills, communication skills A. From Wong and Lim Consulting
and ability to work in a team B. From Student Affairs Office notice
environment board
B. Fluent spoken and written Mandarin C. From Lucky Star Garment
C. Have known about environment Manufactory
D. Hard worker D. From Hong Kong Polytechnic
E. Willing to work overtime University
3. What is the name of the company or E. From Management Society
organization Wong Wai man Wilfred 8. How many language does he master?
applying to? A. 1
A. Lucky Star Garment Manufactory B. 2
Limited C. 3
B. Hong Kong Polytechnic University D. 4
C. Marketing and Strategic Management E. 5
D. Wong and Lim Consultant 9. What subject of study have relevant to
E. Executive in the Management Society Management Trainee?, except …
4. Where does Mr. Chan live? A. Operations Management
A. In the city of China B. Human Resources Management
B. In the city of Hong Kong C. Accounting
C. In the city of England D. Marketing and Strategic Management
D. In the city of Malaysia E. Management Society
E. In the city of Singapore 10. What position does he hold when he
5. Who send the letter? takes his degree?
A. Mr. Chan A. Operations management
B. Mr. Wong B. Human resources Management
C. Mrs. Lim C. Accounting
D. Mr. Wong Wai Man Wilfred D. Marketing and Strategic Management
E. Mr. Kwai Chung E. Management Society
8
9
 10

Chapter
Procedure Text

Di dalam bahasa inggris Procedure Text adalah genre dari sebuah tulisan.
Procedure text itu sendiri adalah text yang menunjukan bagaimana cara membuat
sesuatu atau cara melakukan sesuatu dengan berurutan atau step by step. Tujuan
dari Procedure Text adalah memberikan petunjuk tentang cara melakukan sesuatu
melalui tindakan-tindakan atau langkah-langkah yang runtut.
Generic Structure
Procedure text terdiri dari 3 bagian Generic structure yaitu:
1. Aim/Goal
Aim ini merupakan tujuan dari Procedure text. Biasanya berupa judul atau deskripsi
apa yang akan dibuat atau dilakukan.
2. Materials
Bagian ini memuat daftar bahan dan alat untuk menyelesaikan procedure text
tersebut. Namun tidak semua procedure text membutuhkan material.
Ada tiga jenis Procedure Text yang tidak menggunakan materials atau alat - alat,
yaitu:
 Procedure Text yang menjelaskan bagaimana melakukan suatu intruksi
secara manual atau bagaimana sesuatu dapat bekerja. Contohnya : How to
use the television, the friedge, the phone, atau the rice cooker,dan lain
lain.
 Procedure Text yang menjelaskan peraturan dari bagaimana melakukan
kegiatan-kegiatan tertentu. Contohnya : flight safety rules, video game
rules, dan lain lain.
 Procedure text yang mengajarkan manusia tentang kehidupan atau yang
berhubungan dengan sifat dan kebiasaan manusia. Contohnya: How to be
happy, How to be useful for someone, how to get a boyfriend, dan lain
sebagainya.
3. Steps
Bagian steps berisi serangkaian langkah - langkah yang harus dilakukan dengan
secara berurutan. Steps ini harus dilakukan agar tujuan yang di utarakan pada
bagian Aim/ Goal dapat tercapai.
Ciri - Ciri dari Procedure text
 Menggunakan pola kalimat perintah (Imperative). Contohnya "Cut the
banana into pieces" , "Don't mix the coconut milk with water" , "Heat the
water for 5 minutes", dan lain lain
 11

 Menggunakan action verbs, misalnya crack, chop, cut, heat, mix, dan
seterusnya.
 Menggunakan sequence adverbs seperti first, second, next, then, finally,
while Menggunakan adverbials (kata keterangan) untuk menyatakan rinci
waktu, dan tempat misalnya for "Cook the mixture for one hours" , "Boil
the water for 15 minutes", "Crack the egg into the bowl" , dan lain
sebagainya.
 Menggunakan simple present tense.
Beberapa Contoh Procedure Text :
HOW TO MAKE FRIED RICE
(Cara membuat nasi goreng)
Ingredients:
 2 cloves of garlic (dua siung bawang putih)
 2 onions (dua bawang merah)
 An egg (sebutir telur)
 1 table spoon of vegetable oil (satu sendok minyak goreng)
 A plate of rice (sepiring nasi)
 Salt (garam)
Steps:
1. First, chop garlic and onions into the small pieces (Pertama tama, potong-
potong kecil bawang putih dan bawang merah)
2. Second, heat vegetable oil on a frying pan. (Kedua, panaskan minyak
goreng di wajan penggorengan)
3. Third, put the chopped garlic and onion into the hot vegetable oil. Fry them
a while. (Ketiga, masukkan potongan bawang merah dan bawang putih ke
dalam minyak panas)
4. Fourth, add an egg into the pan and stir them. (Keempat, masukkan telur
ke wajan dan aduk aduk)
5. Fifth, put one plate of rice. Fry and mix them around 3 minutes. (Kelima,
masukkan sepiring nasi. Goreng dan aduk aduk selama kurang lebih 3
menit)
6. Sixth, add two pinces of salt. Continue frying until the rice is mixed
perfectly. (Keenam, masukkan 2 jumput garam. lanjutkan mengaduk
sampai merata)
7. Finally, put the fried rice on a plate. Fried rice is ready to serve. (Akhirnya,
letakkan nasi dia atas piring. Nasi goreng siap untuk disajikan)

LATIHAN SOAL
How to make a French toast
Recipe for French Toast
You are going to need:
 4 pieces of bread
 1 spoon of sugar
 2 eggs
 A quarter of a cup of milk
 Butter
 Pan
 Fork
 Bowl
Before you start to cook, you have to
read the recipe.
Now you can get ready. After you read
the recipe, put everything on the
counter.When everything is ready,
break the eggs, pour a quarter of the
milk in the bowl, then add a small
spoon of sugar. Mix the eggs, milk and
sugar.
Next, put a piece of bread in the bowl
with the eggs, milk and sugar. Turn
over the bread.
Now, put some butter in the pan. Turn
on the stove. When the pan is hot, take
the bread out of the bowl and put it
into the pan. After you cook one side of
the bread, cook the other side. After
you finish the first place of the bread,
cook the other pieces. Now you have
French toast!
1. The type of the text above is
called …..
A. Recount
B. Narrative
C. Description
D. Procedure
E. Report
2. The purpose of the text is ……..
12
A. to describe French toast
B. to explain about French toast
C. to tell the reader how to make
French toast
D. to entertain the reader with
French toast
E. to persuade the reader to
make French toast
3. Who is the text better addressed
to?
A. An expert chef
B. A student learning at home
C. A husband left by his wife
D. A mother at home
E. A boy/girl left by his /her
mother
4. “Before you start to cook, you
have to read the recipe.” The
underlined word means …….
A. a set of learning instruction
B. a written statement that one
has received money
C. a written statement that one
has received something
D. a doctor’s written order for a
particular medicine
E. a set of cooking instruction
5. “You are going to need.” The
expression and what it follows
belong to …..
A. event
B. steps
C. materials
D. purpose
E. orientation
Question for no 6 - 10
How to Make Bregedel Tempe
The ingredients:
• 150 g tempe

• 1 tablespoon flour
• 1 egg
• 1 spoon Royco
• 1 cup vegetable oil for frying
Here are the instructions:
1. Mash the tempe with a fork.
2. Put the mashed tempe in a
bowl and mix with the flour
and Royco, followed by an egg.
3. Shape the tempe into the size
of a golf ball and flatten a little
with a fork.
4. Heat the vegetable oil in a
medium flame. When the oil is
hot, drop the tempe into the
oil, five or six at a time.
5. Fry until golden brown on both
sides, drain on absorbent
paper and serve hot with chili
or sauce.
6. Which statement is TRUE about
the instruction?
A. We need the big fire to make
oil become hot.
B. We ought to drop the tempe
around ten or twelve at a two
times.
C. We use fork to flatten the
shape of tempe.
D. We fry the tempe before
golden brown.
7. What is the main ingredient of the
bregedel tempe?
A. Tempe
B. Bregedel Tempe
C. Tempe and Egg
D. Tempe, flour and Royco
8. When we add the egg in making
bregedel tempe?
A. Between we mask the tempe
and shape the tempe.
13
B. After we shape the tempe and
before we mask the tempe.
C. Before we shape the tempe
and after mix the tempe with
Royco.
D. While we shape the tempe.
9. What is the Generic Structure of
the text?
A. Goal – Equipment – Steps
B. Goal – Materials – Resolution
C. Goal – Materials – Steps
D. Goal – Ingredients – Resolution
10. What is the social fuction of this
text?
A. To inform the readers about
Bregedel Tempe.
B. To retell about Bregedel
Tempe.
C. To describe about Bregedel
Tempe
D. To describe about how to make
Bregedel Tempe
How to Make Flannel Rose Ring
Ingredients
1. Red Flannel around 10×10 cm
2. Scissors
3. Glue
The ways:
 Cut round the flannel about 5×3
cm and make spiral in it.
 Glue each side of spiral flannel.
 Twist it from central until the end
(look like a rose).
 Cut the flannel in a rectangle (the
size depend on your finger).
 Put the rose in a rectangle and
glue it.
 Flannel rose ring is ready to wear.
11. Which statement is NOT TRUE
about the instruction?
We must glue the rose in
rectangle to get the ring.
 14

A. The biggest the finger means

the more flannel that needed.
B. All people have the same size
of rectangle to make the ring.
C. We make a rectangle after we
make a rose form.
12. We need flannel . . . to make
rose ring for twice.

A. Less than 10x10cm

B. Only 10x10cm
C. About 10x10cm 14. “Twist it from central until the
D. More than 10x10cm end “ (second paragraph)
13. What should we do after we The underlined word has similar
cut round the flannel? meaning with. . .
A. Glue each side of the flannel A. pull
B. Cut it in spiral form B. Fling
C. Twist from the central until the C. Ream
end D. Coil
D. Put the rose in a rectangle and
glue it.
15