DAFTAR ISI

Halaman

DAFTAR ISI.............................................................................................................i

BAB I PENDAHULUAN

A. LATAR BELAKANG.................................................................................1
B. TUJUAN
1. Tujuan Umum..................................................................................2
2. Tujuan Khusus.................................................................................2
C. RUANG LINGKUP PELAYANAN............................................................3
1. Pelayanan Dalam Gedung...............................................................3
2. Pelayanan Luar Gedung..................................................................3
D. BATASAN OPERASIONAL......................................................................3
1.Pelayanan Kesehatan Ibu...................................................................3
2.PelayananKesehatan Neonatus...........................................................5
3.Pelayanan Persalinan..........................................................................7
E. DASAR HUKUM........................................................................................8

BAB II STANDAR KETENAGAAN

A. KWALIFIKASI SUMBERDAYA MANUSIA...........................................9

B. DISTRIBUSI KETENAGAAN...................................................................9
C. JAM PELAYANAN..................................................................................10

BAB III STANDAR FASILITAS

A. DENAH RUANGAN.................................................................................11
B. STANDAR FASILITAS............................................................................13

BAB IV TATALAKSANA PELAYANAN

A. KONSEP PELAYANAN SECARA UMUM............................................24

B. PROSEDUR PELAYANAN.....................................................................24

BAB V LOGISTIK................................................................................................31

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BAB VI KESELAMATAN PASIEN

A. PENGERTIAN...........................................................................................34
B. ENAM SASARAN KESELAMATAN PASIEN......................................34
C. TUJUH LANGKAH DAN TUJUH STANDAR KESELAMATAN
PASIEN......................................................................................................36

BAB VII KESELAMATAN KERJA

A. PENGERTIAN...........................................................................................37
B. TUJUAN....................................................................................................37
C. TATA LAKSANA KESELAMATAN KERJA PEGAWAI.....................37

BAB VIII PENGEMBALIAN MUTU..................................................................40

BAB IX PENUTUP...............................................................................................52

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