ABSTRAK
ABSTRAC
Public health center as a health service facility that provides health care
facilities at the first level, is expected to provide service activities for the community
in accordance with their duties and authority. The study was conducted at Dau
Public Health Center in Malang Regency on Analysis of Factors Causing the
Incompleteness of Medical Records File Outpatients in Dau Health Center. Research
Objectives: To find out how to fill out the medical record file for outpatients in Dau
Health Center. To find out the factors causing incompleteness in filling out the
medical record file for outpatients in Dau Health Center in Malang Regency.
Type of Research The descriptive study used a qualitative approach and the
focus of the study was to analyze the factors that caused the incompleteness of
filling out the medical record file for outpatients at Dau Health Center. Data collection
techniques with the method of observation, interviews and documentation.
The results of the study are: the factors incompleteness in filling out the
medical record file for outpatients in Dau Public Health Center , with the percentage
of completeness 96,62% and incompleteness of 3,38%. Doctors were found busy in
one patient, but several patients so that doctors could not focus on filling out the
medical record file for outpatients, medical records officers especially in the
assembling section sometimes forgot to complete and check the filling of incomplete
medical record files. Judging from the completeness of filing medical record files at
the Dau Health Center in Malang Regency, it can be concluded that the
completeness of filling medical record files is quite good because the percentage of
completeness is higher than the percentage of incompleteness. Suggestions should
be for medical record officers, especially in the Assembling section there needs to be
increased awareness in completing the medical record file.
Keywords: Medical Record File, Medical Record File Filling, Incomplete Filing