DAFTAR ISI

HALAMAN JUDUL................................................................................................

...................................................................................................................................i

HALAMAN PERSETUJUAN.................................................................................

..................................................................................................................................ii

HALAMAN PENGESAHAN..................................................................................

.................................................................................................................................iii

SURAT PERNYATAAN KEASLIAN PENULISAN............................................

..................................................................................................................................iv

KATA PENGANTAR..............................................................................................

..................................................................................................................................v

DAFTAR ISI.............................................................................................................

.................................................................................................................................vii

DAFTAR TABEL....................................................................................................

..................................................................................................................................ix

DAFTAR SKEMA...................................................................................................

..................................................................................................................................x

DAFTAR LAMPIRAN............................................................................................

..................................................................................................................................xi

BAB I PENDAHULUAN.........................................................................................

A. Latar Belakang.............................................................................
................................................................................................... 1
B. Rumusan Masalah.......................................................................
.................................................................................................... 5

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 C. Tujuan Penelitian.........................................................................
....................................................................................................6
D. Manfaat Penelitian.......................................................................
....................................................................................................6

BAB II TINJAUAN PUSTAKA....................................................................

.........................................................................................................................8

A. Tinjauan Teoritis
.....................................................................................................
.....................................................................................................
8
1. Puskesmas ...........................................................................
.............................................................................................8
a. Definisi Puskesmas ......................................................
......................................................................................8
b. Tugas dan Fungsi Puskesmas........................................
......................................................................................9
c. Jenis dan Klasifikasi Puskesmas...................................
.....................................................................................11
d. Tanggung jawab hukum Puskesmas.............................
.....................................................................................11
2. Konsep Dasar Keperawatan.................................................
............................................................................................15
a. Definisi Perawat ...........................................................
.....................................................................................15
b. Peran dan Fungsi perawat di Puskesmas.......................
.....................................................................................16
c. Pelayanan Keperawatan................................................
.....................................................................................16
d. Tujuan Pelayanan Keperawatan....................................
.....................................................................................18

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 e. Pelayanan Kesehatan Rawat Inap.................................
.....................................................................................19
3. Faktor-Faktor yang mempengaruhi Kepuasan Pasien..........
............................................................................................21
B. Penelitian Terkait.....................................................................
...............................................................................................22
C. Kerangka Konsep.....................................................................
...............................................................................................23
D. Hipotesis..................................................................................
...............................................................................................24

BAB III METODOLOGI PENELITIAN.....................................................

25

A. Jenis dan Desain Penelitian......................................................

..............................................................................................25
B. Lokasi dan Waktu Penelitian..................................................
..............................................................................................25
C. Populasi dan Sampel................................................................
...............................................................................................26
D. Instrumen Penelitian................................................................
...............................................................................................28
E. Definisi Operasional................................................................
...............................................................................................29
F. Etika Penelitian........................................................................
...............................................................................................29
G. Prosedur Pengumpulan Data....................................................
...............................................................................................30
H. Teknik Pengumpulan Data.......................................................
...............................................................................................31
I. Analisa Data.............................................................................
...............................................................................................32

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DAFTAR PUSTAKA