TUGAS 1 PRATIKUM MANAJEMEN RESTORAN

DAN KATERING SESI 1,2,3

DISUSUN OLEH :
RAHMAD HIDAYAT
NIM : 042794277
 Panduan Praktik Sesi 1 Manajemen Restoran dan Katering (SPAR4422)

Petunjuk 1 – Membuat Wedding Package Promotion (Paket Promosi Pernikahan)

1. Kunjungi salah satu fasilitas hotel, restoran atau katering di kota Saudara yang menawarkan paket-paket
promosi wedding (pernikahan).
2. Pilihlah salah satu paket wedding, yang dapat Saudara jadikan dasar untuk menyusun dan mengisi form-
form lainnya sehingga menarik untuk dilaksanakan.
3. Buatlah kolom seperti contoh.

"Wedding Party Package Promotion”

Nama : Swiss-Belhotel Harbour Bay Batam

Hotel/Restoran/Katering*
Nama Paket Wedding : Paket Pernikahan
Promosi yang ditawarkan
Biaya Paket (keseluruhan) : TOPAZ | 250,000 Net / Person
(1 Appetizer, 1 Soup, 1 Meat, 1
Poultry, 1 Seafood, 1 Staple, 1
Vegetable, 2 Desserts)
RUBY| 300,000 Net / Person
(2 Appetizer, 2 Soups, 1 Meat, 1
Poultry, 1 Seafood, 1 Staple, 1
Vegetable, 2 Desserts)
DIAMOND | 350,000 Net / Person
(2 Appetizer, 2 Soups, 1 Meat, 1
Poultry, 1 Seafood, 1 Staple, 1
Vegetable, 3 Desserts)

Untuk berapa orang : Minimum pemesanan 400 oramg

Fasilitas yang diperoleh :
- Pembawa acara
- Penyanyi dan keyboard
- Kamar pengantin lengkap dengan dekorasi untuk satu malam
- Buffet + Live Cooking Menu
- Karpet merah
- Tarif kamar spesial untuk pengunjung
- Ganti baju / transit di Kamar VIP Aster
- Grati penggunaan pre function area
- Wedding Cake
- Proyektor LCD & layar
- Standard sound system, lighting & Stage with decoration
- Food tasting untuk 8 oramn
- 4 Reception books
Makan & Minum: Ruangan Pernikahan:
Makanan Pembuka – Nama Ruangan Inclusions
Appetizers Fruit & Master of Ceremony
Prawn Yoghurt
Dressing Asinan
Jakarta Gado-gado
Betawi Pempek w/
Noodle Chicken
Hawaian Ketoprak
German Potato Salad
Glass Noodle Salad
Rujak Pengantin Mixed
Green Salad Pasta
Germaine salad Rujak
Buah Segar Marinated
Grill Vegetable Salad
Tuna Salad Selada
Bangka Nicoise Salad
Thai Beef Salad
Chicken Orange Salad
Sup - Soup Clam
Chowder Szechuan
Soup Soto Betawi
Potato & Leek Soup
Sweet Corn & Crab
Meat Chicken Cream
Soup Asparagus &
Crab Meat Soup Soto
Ayam Mushroom
Cream Soup Spicy and
Sour Soup Seafood
Meatball Soup
Minestrone Soup Fish
Lips Soup Vegetables
and Quail Egg Soup
Tom Yam Soup Soto
Banjar Jasmine Soup
Daging – Meat Beef
Stroganoff Sautéed
Beef Black Mushroom
Gulai Kambing Beef
Blackpepper Beef Kung
Po Daging Bumbu
Rujak Beef Bulgogi
Chinese Beef Steak
Sapi Masak Cabe Hijau
Rendang Daging Beef
with Teriyaki Sc Semur
Lidah & Kentang Beef
Oyster Kalio Daging
Sapi Ayam – Poultry
Breaded Chicken
Mayonnaise Ayam
Goreng Special Ayam
Goreng Mentega
Chicken Piccata Gulai
Ayam Ayam Saus Tausi
Roasted Chicken in
Mushroom Sc Sauteéd
Chicken Cashew nu
Ayam Bumbu Rujak
Chicken Stew in Cream
Sc. Chicken Kung Pao
Pepes Ayam Chicken in
Red Wine Chicken A'la
King. Chicken Karage
Taliwang Grilled
Chicken Grilled Chicken
with BBQ Sc Chicken
Cacciatore Chicken
Marengo Ayam Betutu
Hidangan Laut –
Seafood Poached Fish
w/Chilli Tomato Ikan
Cabe Hijau Ikan Sc.
Colo-colo Fish In lemon
Butter Sc Fish in oyster
Gurame Asam Manis
Sauteed Fish in Tomato
Sc. Fish Black Bean Sc
Fish Teriyaki Ikan
Goreng Sc Balado
Sweet sour Fish
Gurame Pesmol Ikan
Goreng Sc Dabu Dabu
Fish with Lemon Sauce
Ikan Sc Tausi Pindang
Ikan Patin Fish with
Spicy and Sour Sauce

Luas Ruangan
Mineral Water) Empat ruang pertemuan dan dua
Soft Drink – ballroom tersedia untuk acara
Minuman Ringan pribadi dan bisnis. Tempat yang
Coke Fanta Sprite
ideal untuk pameran, seminar,
Cordial Juice Free
Flow Ice Tea Mineral konvensi, resepsi pernikahan,
Water makan malam atau pesta pribadi.

Kamar Pengantin: Dokumentasi

- Jenis Kamar (Standard, - Photography (Photo, Frame,
Deluxe, Suite) dll)

- Fasilitas lainnya
• Swiss-Café™ - Film documenter (Video Klip,
• Chinese Restaurant Video
• Swiss Deli
• Lobby Lounge dan Bar
• 24 jam in-room dining
• Business centre
• Kolam renang
• Fitness centre dan spa
• Wi-Fi akses internet
Petunjuk 2 – Membuat Surat Penawaran Paket Wedding
Buatlah sebuah surat penawaran paket wedding yang disusun berdasarkan paket yang Anda dapatkan saat
observasi lapangan, dengan format contoh di bawah ini.

Surat Penawaran Paket Wedding

Batam, 22th Oktober, 2023

Ms. Heni Astuti
Lingkar Manis Suite Appartement
Jl. Jend Gatot Subroto Kav 50
Jakarta 12090
Indonesia
Mobile 089078978555
Email : heni_astuti@gmail.com
Subject : Offering Letter

Dear Ms. Heni,

We would like to express our sincere gratitude to you for Considering Lanset Hotel & Convention Center
as your cooperate partner.
We are pleased to confirm the following condition for you:

Wedding Party Royale Package

Rp 71.600.000,-nett for 300 fax

Package including
3 Appetizer, 1 soup, 6 main course, 1 vegatbel, 1 starch & 3 dessert
100 glass of soft drink, and free flow ice water
Elegance Champagne Pyramide along with 2 (two) Bottles of sparkling wine
Complimentary wedding cake
Standard wedding decoration with red carpet
Ice carving with bride & groom initials
2 reception boks
Etc (according brochure)

FOOD & BEVERAGES POLICE

For additional food & beverage order, confirmation to be made at least 14 days before the function date.
Payment received is non refundable.
A 25% of Food & Beverage charges will apply for cancellation of any planned food & beverage function if
GENERAL TERM & CONDITIONS
All the above rate are in nett price.
All the above rate are Non commissionable.
Full payment should be finalized at the latest 2 (two) weeks prior to event date and non refundable.

Payment by cash are not accepted for any transaction.

If there are any additional consumption on the day of event, the payment must be settled the same day right on the event by bank transfer, debit card, or cre
Booking fee including All deposits and advance payments MUST be submitted by credit card or debit card or bank transfer to :
PT. Lanset Hotel BCA
Cabang Blok A Tanah Abang, Jakarta Account: 218-302255-7

CANCELLATION:
Cancellation bookings will be charged as follows :

Time / Type of Payment Presentase Refund

Booking Fee Payment received is non refundable
Cancellation made within 20 days from event date 50%
Cancellation made within 10 days from event date 100%

Any cancellation is to be immediately advised in writing to the Management of Lanset Hotel and Convention Center.
In case of force majeure either party must notify the other as soon as possible before the event day.
All deposits and advance payments are non-refundable

OTHERS CONDITION
Hotel is not responsible for any damage or lost of any guests and organizer belonging that occurred before, after or during the function.
Any display, signs, streamers, nailing, electrical connections shall be asked with hotel’s supervision. Any fixtures, damages or loss of hotel equipment/prope
The hotel will not take into consideration verbal request and or change.

DISCLAIMER
Lanset Hotel & Convention Center is not responsible for the quality of any outside food & beverages brought by guest. Palang Merah Indonesia must sign R

Continue.....
COMMUNICATION
Everything that has not been regulated in this agreement, and is deemed necessary by both parties, and the
changes will be regulated in an Additional Agreement or Addendum which is a binding and inseparable part
of this agreement.
In regards of communication, the parties assign:
The First Party The Second Party
Company : - Company : Lanset Hotel & Convention Center
Name : Heni Astuti Name : Intan Permata Sari ( Intan )
Telephone : +62 81908978750 Telephone : +62 87784302214
Email : Email : wedding@lansethotel.com
Any communication that is considered valid is written communication, whether
in the form of a letter,
e-mail or short message (Whatsapp) that can be proven validity. Verbal communication, must be written in
written form to avoid misunderstandings.

AGREEMENT SIGNATURE
By choosing the Lanset Hotel and Convention Center, please rest assure that you have a professional
partner whose standard, experience and exceptional services will contribute to the success of your event.
Please indicate your acceptance to this contract agreement by signing and return a duplicate copy of this
contract to Lanset Hotel and Convention Center. Any breach of this contract, its payment terms, or deposits
by the undersigned and the hotel shall reserve the right to refuse to hold the event without any future legal
claim or refunding of all or any portion, of advanced payments having been made as a result of having held
the space in good faith and rejected other business possibilities. This agreement is only valid from the date
of signing until Januari 2021.
Should be need any further information or assistance, please do not hesitate to contact us at Intan
087784302214 or 021 5442828 ext 2126

Sincerely yours,

Accepted for and on behalf of

Lanset Hotel & Convention Center

Name : Intan Permata sari Name : Puji

Title : Sales Title :
Date : 3 April 2023 Date : 30 April 2020

Acknowledged by,

Name : Indra Bekti

Title : FB Manager
Date : 30 November 2020
Panduan Praktik Sesi 2 Manajemen Restoran dan Katering

Petunjuk 3-Konfirmasi Paket yang dipilih

Petunjuk:
Semua informasi yang disepakati setelah kunjungan konsumen dan pertemuan (deal) dengan sales, maka
semuanya dituliskan hal-hal yang berkenaan dengan paket yang dipilih, berikut dengan ketentuan-
ketentuan hotel ke dalam sebuah dokumen yang disebut confirmation letter. Seperti contoh dibawah ini.

Monday, April 03, 2023 Surat Persetujuan Paket Wedding

Dear Ms. Heni Astuti
Mobile087887215575
Email:
Subject: Confirmation Letter for Wedding Ms. Heni Astuti& Mr. Joko Triyanto

Dear Ms. Heni,

Thank you for considering our Hotel as the venue to host your upcoming Wedding event as per your specific requirement. This confirmation letter for your reference:

Name of Couple: Ms. Heni Astuti& Mr. Joko Triyanto

Day/Date of Event: 21 March 2021
No. of Pax: 300 pax
Type: Wedding Reception
Time: 18.00 – 20.00
Venue: Grand Ballroom Room 1st Fl Lanset Hotel & Convention Center
Set up: Buffet & Standing
Signboard: Wedding of Ms. Heni Astuti& Mr. Joko Triyanto
Price: Rose Package Rp 44.382.800,-nett Additional Corkage 1 Food Stall: Rp 1.000.000,-nett
Addition Upgrade 2 Deluxe to Suite : Rp 2.000.000,-nett

ROOM ACCOMMODATION ARRANGEMENT (for additional room outside wedding package)

Your Special Rates

Published Rate (Net)
Room Type (Net) Incl. Buffet
Name of Group Breakfast
: “Wedding Ms. Heni Astuti& Mr. Joko Triyanto”
Room Rate :SINGLE/DOUBLE
Attachment Below SINGLE DOUBLE
Deluxe Rp 1.375.000 Rp 550.000 Rp 550.000
Suite Rp 2.375.000 Rp 1.500.000 Rp 1.500.000

Bedding type (King/Twin), Room Type (Smoking/Non - smoking) and Floor may be requested but is not guaranteed until time of check in unless stipulated in this agreem
Organizer or company and booker’s shall be responsible for a Rp 1.000.000 fee should a guest smoke in a non-smoking room.
The above rate inclusive of:
The above rate inclusive of:
- Rates are in Nett price
- The above rates are based on single or double occupancy
- Inclusive sumptuous daily buffet breakfast for 1 or 2 registered guests only, per room at “Spices
Restaurant” Non registered and/or additional person is chargeable at Rp 156.000,-nett per
person.
- Inclusive High Speed Internet Access
- Inclusive car park for the hotel guest throughout stay.
- Inclusive usage to the Fitness Center including the use of the Gymnasium with individual
treadmills and swimming pool. Massages and Spa treatments is at a nominal charge.

CHECK IN TIME
Check in time is from 14.00 PM.

CHECK OUT TIME

Check out time is 12.00 AM. Late check outs will be subject to availability and will be chargeable at 50%
of room rate until 18.00 PM. Late check out after 18:00 PM will charged fully amount of the room rate.

The above package inclusive of:

- On Wedding Day
- Using of Ballroom Room for 4 (four) hours
- Varieties selection of buffet menu for 150 (one hundred fivety) persons consist of (4 Appetizer +
1 Soup + 6 Main Course [1 Beef, 1 Chicken, 1 Fish, 1 Vegetable, 1 Carbo
Noodle/Sohun/FriedRice and 1 Steamed Rice] + 4 Dessert) (Menu Salad , Lumpia Sayuran,
Cakwe Goreng, Soup Asparagus dengan daging kepiting, Daging Rendang Bukit Tinggi, Ikan
Bakar Madu, Tumis Brocoly Saus Bawang, Ayam Panggang Saus BBQ, Mie Goreng Seafood,
Nasi Putih, , Acar
,Sambal, Kerupuk, Aaneka Ptongan Buah Segar, Aneka Puding, Es Longan Almond, Aneka Kue
Lumire)
- 2 (two) food stalls with 100 (one hundred) portions each (menu Mpek –mpek & Lontong Cap
Gomeh)
- Free Corkage for Wine & Beer Bintang
- Free flow iced water during the event
- One glass of fruit juice or soft drink for every guest (mix Orange and Guava)
- Ice Carving initials of bride & groom (H & B)
- Complimentary reception books and pens
- Free parking for 10 cars
- Free usage of Electric supply up to 10.000 watt
- Special price for additional buffet order at Rp 250.000 Net per person

Accomodation
- 1 (one) night stay at one Suite room, including breakfast for 2 persons
- 1 (one) night stay at two Deluxe room, including breakfast for 2 persons – Upgrade to 2 Suite
charge Rp 1.000.000/room
- Special room rate for family for wedding on the day of the event (rate attached on 1st page)
- Complimentary of function room for bleesing & tea ceremony (Tang Room )
- Complimentary of function room for 1 (one) time coordination technical meeting prior the event
- Usage of tropical garden, terrazzo & pool side area for pre wedding foto taking
Special Bonus
- 100 cups of homemade ice cream (mix Vanila & Strawbery)
- Lumire Flower arrangement for 2 Buffet Table & Reception Desk

Function Booking Details

No.of
Start End
Event date Function Room Set up anticipated
Time Time
people
21 /03/ 2021 10.00 12.00 Tea Pai Tang 2 Chair 50 persons
Room
21 /03/ 2021 16.00 18.00 Early Dinner Family Tang Round 50 persons
Room Table
21 /03/ 2021 18.00 20.00 Wedding Reception Ballroom Buffet 150 persons

Estimated Budget
- Engagement as agreed Rp 58.000.000,-nett
- Additional Corkage 1 Food Stall Rp 1.000.000,-nett
- Additional Upgrade 2 Deluxe to Suite Rp 2.000.000,-nett
- Total Estimated Budget Rp 61.000.000,-nett

Note :
The above cost estimation is not a fix cost, any additional cost occured during the event will be
charged to the Host or Organizer by the hotel separately and must be settled right after the event
finished.
Deposit payments are required as follows:
Percentage (%) On Deposit Payments Amount (Rp.Nett)
1st Deposit as booking fee has been received on November 14st, 2019 Rp. 10.000.000,-
Final payment should be finalized at the latest on March 05st, 2021 Rp 51.000.000,-
TOTAL Rp. 61.000.000,-

TERMS OF PAYMENT
- All the above rate are in Nett price
- All the above rate are non commissionable non refundable
- The above rate is strictly valid for the above period and event only
- Payment by cash are not accepting for any transaction
- If there are any additional consumption on the day of event, the payment must be settled the
same day right after the event by cash or credit card

Booking fee including All deposits and advance payments MUST be submitted by credit card or debit
card and bank transfer to

PT. LANSET PLAZA HOTEL PT. LANSET PLAZA HOTEL

BANK CENTRAL ASIA ( BCA ) BANK MANDIRI
218-302 -2558 103-000-457-7779
Cabang Cipete Blok C, Jakarta Cabang Proyek Senen, Jakarta
Cancellation and No Show Policy
Cancellations and applicable charges, subject to the hotel’s receipt of any cancellation notification from
you as follows:
Percentage
(%) from
Date of Hotel Receipt of Cancellation Notification Total Amount (Rp.Nett)
estimated
transaction
Booking fee will be forfeited Full Amount
Cancellation made within 30 days from event date 50% Rp. 30.500.000
Cancellation made within 14 days from event date
100% Rp. 61.000.000

 Confirmed room and Wedding bookings made within 14 days shall be subject to cancellation
 penalty equal to 1 (one) day as no show fee and 100% of the total estimate transaction.
 Any cancellation is to be immediately advised in writing to the Management of Lumire Hotel
and Convention Center.
 In case of force majeure either party must notify the other as soon as possible before the event day.
 All deposits and advance payments are non-refundable.

GENERAL SPECIFICATION
1. This commitment is held on tentative basis until Desember 2020. Should another party request the
same arrangement on definite basis before this date, a 24 hours’ notice will be given to either confirm or
release the commitment being held. Once the option date has passed, this commitment is automatically
released should signed confirmation and deposit not be received.
2. We are pleased to notify that function rooms reserved by you have been blocked and the validity of this
offer expires on the above date mentioned. After which, the hotel has the right to renegotiate rates and
release function spaces being held for your event.
As an acceptance for this offer, the hotel kindly request a signed confirmation and deposit
required.
3. We are have right to reassign function should the number of the participants fall below the minimum
contracted numbers. Final approval must be received in writing from our Sales Manager before
publishing meeting room names. Rental charges are based upon the meeting outline, attendance and
guests room block established. Any change or reductions in current contracted requirements may result
in additional charges.
4. The function room will be available by one hour before the stated time in the agreement.
5. Hotel required a security deposit by the latest 3 (three) days before the event at IDR 5.000.000,- by
CASH and kept at Hotel Front Office. A security deposit is a guarantee term for any lost and damage
within Hotel facilities during loading, during the events and unloading process. Full payment of deposit
will refund / collected within 2 (two) working days after the events with period of 10:00 – 12:00 & 13:00 -
16:00 by having a clearance/defect free release report from Hotel. If damage or lost occurs, charges will
be applied and deducted from your deposit. Original Receipt and ID CARD should be presented along
the refund process.
6. No Outside Foods and Beverages are allowed other than those supplied by the hotel maybe brought in
or consumed in the function room or hotel area, unless a written permission has been given by the hotel
and there will be a corkage fee applied accordingly. The Corkage fee will be charged is subject to the
item and quantity of food of beverage you bring in to the hotel.
7. Organizer or Company or the booker’s shall be responsible if your Participants / Vendor of your event is
smoking inside or adjacent to the function room or any restricted by law hotel, property area.
Smoking is only allowed at the designated areas. A minimum charge of 1 million rupiah will
apply for all violations however, a higher amount will be applied for damage or burns to carpet
or hotel property. Smoking is allowed in Bar, where air purifiers/ionizers have been installed.
8. Speaker systems may not be installed in the foyer of the ballroom unless the entire Ballroom is
confirmed. If speaker systems are being used, the Hotel has the right to control the volume so as to
not disturb other meeting rooms or the other hotel public areas and restaurants.
9. All Rigging must be placed on, and covered, with soft material so the base will not damage or leave
any carpet stains
OPERATING SPECIFICATIONS
Outside Contractors can work within Lumire Hotel and Convention Center under the following
circumstances:

1. Load-In/Load-Out Installation/ Dismantling

a. Contractor will work with the Hotel to outline the exact day/dates and times for both load-in and
load- out. These specified periods must be adhered to. Any variances must be in writing and will
be at the discretion of the senior ranking hotel manager on property at the time.
b. The installation and construction of wooden staging may not be done unless visqueen is installed
under the entire area that the stage is going to encompass. No nails or bracing wires used in
production set-ups may be attached to the building. No painting, mixing of chemicals or explosive
materials is allowed inside the Hotel and Convention Center.
c. Any tape applied to floors, carpets, etc., must be approved by Hotel Management in advance.
Hotel property must be returned to the condition in which the Contractor received it. This includes
the removal of all refuse. All charges for cleaning and repair will be the responsibility of the
Contractor. The use of packaging tape, duct tape and electrical tape is prohibited on floor surfaces
or walls. (Prior approval must be given by the hotel for any of the above)
d. Please be advised that delivery of materials for your group should be loaded in or out, from the
premises between 23:59 – 05:00.
e. Contractor is responsible for the traffic control of vehicles scheduled by them for load-in/out.
Parking of trucks or trailers overnight at the loading docks or on property is prohibited without prior
consent of Hotel Management. Unless a trailer is being loaded or unloaded, it must be removed
from Hotel property.
f. For all load-in & load-out, the presence of the hotel’s person in charge will be required. When
using any of the hotel’s ballroom/meeting-space, a load-in/load-out supervisor is required in
addition to the mentioned Hotel’s person in charge
g. All forklifts, or any other mechanical lifts are required to run on propane or electrical power, no
combustible engines will be allowed to run in ballroom spaces
h. When exhibits/booths/registration areas take place/are set up in the hotel’s ballrooms, meeting
space and all foyer space, the following guidelines must be followed in order to maintain the
cleanliness, style, and elegance of the space. Failure to follow these guidelines could result in a
penalty to the outside Contractors based on the wear or damage that the Ballroom suffered.
 No pallets and/or pallet-jacks are allowed on the carpet in the hotel’s ballrooms/meeting
space and all foyer space, unless proper protection is in placed and all wheels have been
checked and cleaned from any type of dirt, oil or grease that may have been transported
with the equipment. The assigned Event Manager can assist in determining what includes
proper protection.
 Heavy duty visqueen would be considered proper protection for all transportation and
placement of pallets, skids, or any other material that may cause damage or abuse to the
hotel’s carpeting and/or other surfaces
i. Any decoration props should not cover Hotel CCTV.
j. Distance between the ceiling and hanging decorations must beat least 1meter to allow for the
CCTV to have required viewing.
k. Water, flammable chemical or dry ice fog/haze machines are not permitted inside the hotel
without prior written permission Contractor . Request to utilize fog or haze machines requires
Management approval and will only apply 30 minute before and 30 minutes after a specific
l. Only Gas Nitrogen Balloons are allowed, and the filling process must be held at loading dock area
m. Organizer must obtain proper crowd permits for any outdoor activity held in Hotel area from the National
Police Department.

2. Electricity
a. All electrical services must be coordinated with Lumire Hotel & Convention Center engineering Staff.
A ll connections to the building’s power sources are to be handled strictly by Lumire Hotel.
Contractors are responsible for all charges for connecting to and usage of the hotel and convention
center’s power sources.
b. The hotel shall provide a maximum power consumption of 10.000 watts. Should additional power be
required, charges will apply. To avoid un-controlled electricity connection from state electricity company
(PLN), we suggest you to install a Generator. The Hotel will require up to 40 seconds to switch from PLN
to Hotel Generator should electricity connection from (PLN) be interrupted.
c. Should you chose not to hire an additional GENSET, the hotel will not be held liable for any blackout
periods when switching from PLN to hotel generator and back.
d. For generator usage, contractors must:
 Cover all cable installation terminals
 Have all cable secure, tidy and with no breaks or unsafe tapped fixtures in the line.
 Provide dripping pan for Gasoline and other liquids of the Generator
 Provide fire extinguishers minimum 5kg
 If your GENSET contractor does not have a 5kg fire extinguisher, Lumire Hotel and Convention
Center will provide one for them, to be placed near the GENSET. The following charges will apply
and will be deducted from your deposit if the Genset contractor cannot pay the appropriate fee:
• Rp 100.000 Rental usage
• Rp 300.000 should the unit be discharged and need to be refilled
• Damage or loss charge will apply
e. All connections to the house sound system must be conducted by Lumire Hotel and Convention Center’s
Audio Visual Department.

3. Sign and Banners

All requests for placement of banners should be forwarded to Hotel Management in advance for approval
a. In an effort to preserve the ambience of the hotel as well as the other events, public display such as
Posters, Group Standees, Banners, easel stand / umbul-umbul, Etc. are not permitted in any area of the
group’s foyer, public display must be kept within the confines of the group room. Any exterior signage or
Umbul-umbul where taxes may be due shall be the responsibility of the organizer and a copy of the
permit must be provided to the hotel. Also any damages to the hotel property or persons caused by
improper installation of these items shall be the responsibility of the organizer.
b. Lumire Hotel and Convention Center staff is able to provide banner and sign hanging services. Lumire
Hotel and Convention Center reserves the right to refuse sign hanging services based on safety issues
and sign approval/permits.
c. All banners and signs that are flown or hung overhead in a common area of the Hotel or Convention
Center need to be constructed of vinyl or cloth fabric. Hard material of any kind cannot be suspended
overhead in any public area of the Hotel or Convention Center. This applies to the surface material, top
or bottom battens or rods, or any stiffening device. Hotel staff will attach soft wooden battens to the top
of the banner or sign using short staples for hanging purposes.
4. Cleaning
a. It is the responsibility of Contractor clean any area that they use and to remove any tape residue,
used tape or large stains. A walk-through at the end of the show will be done Hotel Staff or by Lumire
Hotel and Convention Center assigned vendor. Trash removal is the responsibility of Contractor.
b. It is the responsibility of Contractor for the removal from the building of all trash, crates, lumber, materials
and show refuse prior to the show opening, during the show and following the show move out. Removal
of trash by Lumire Hotel will involve a charge for labor & trash hauls (charges to be determined on an
individual basis with a 4 hour minimum labor charge)
5. Damage/Loss Waiver
a. The hotel will not responsible for any damage or losses of merchandise, equipment or valuables
left in the hotel prior, during or after a group. Items of value should be insured by the committee of
the group. Committee of the group will be liable for any damage caused directly-indirectly to the
hotel property (carpet, fixtures, or fittings) by their guest or external contractors engaged by them
prior, during, & after the event.
b. This also includes a Rp 1.000.000, - restoration / sanitization fee for smoking in a – non-smoking
area or guestroom.
c. This Contract Agreement is valid and in full force once signed by your company/authorized
person/s with an official company stamp under the signature.
d. If there are any inquiries or changes, please do not hesitate to contact us directly.
e. Any changes to this agreement will only be valid if supported by a written duly signed addendum
and my not be verbally agreed to.
‘

AGREEMENT SIGNATURE
Ms. Heni & Mr. Joko hariyanto, by choosing the Lanset Hotel and Convention Center, please rest assure
that you have a professional partner whose standard, experience and exceptional services will contribute
to the success of your event. Please indicate your acceptance to this contract agreement by signing and
return a duplicate copy of this contract to Lanset Hotel and Convention Center.
Any breach of this contract, its payment terms, or deposits by the undersigned and the hotel shall reserve
the right to refuse to hold the event without any future legal claim or refunding of all or any portion, of
advanced payments having been made as a result of having held the space in good faith and rejected
other business possibilities. Should be need any further information or assistance, please do not hesitate
to contact me at Yuni 083893567223 or 021 3442828 ext 2126 or 08777 835 2633

Sincerely yours, Accepted for and on behalf of

Lanset Hotel and Convention Center

Name : Sri Wahyuni Name : Ms. Heni & Mr. Joko

Title : Wedding Sales Executive Title Triyanto
: Wedding Couple
Date : 3 April 2023 Date :

Acknowledged by,

Name : Indra Bekti

Title : Food & Beverage Manager
Date : 3 April 2023
Praktek Pembuatan Surat Persetujuan Paket Wedding
 Panduan Praktik Sesi 3 Manajemen Restoran dan Katering
(SPAR4422)

Petunjuk 4 – Membuat Banquet Event Order (BEO)

Petunjuk:
Banquet Event Order (BEO) adalah dokumen yang menguraikan semua detail acara pernikahan di yang
akan dilaksanakan. Hotel/restoran/katering. menggunakan BEO sebagai panduan untuk acara tersebut,
untuk memastikan semua waktu, logistik, dan detail acara yang harus dilakukan oleh
Hotel/restoran/katering sudah benar.
Adapun isi dari BEO adalah
 Detail acara seperti nama acara, tanggal, waktu penyiapan, waktu mulai acara, waktu akhir acara,
jumlah tamu yang diharapkan, dan lokasi/ruangan tertentu.
 Urutan rinci dan waktu acara untuk hari itu. Untuk pernikahan, BEO biasanya akan menyertakan
jadwal acara untuk segala hal seperti kedatangan tamu, waktu mulai upacara, waktu mulai /
berakhir jam koktail, waktu toast, waktu pelayanan makan malam, dan waktu pemotongan kue.
 Pilihan menu untuk makanan dan minuman termasuk jenis makanan pembuka yang disajikan,
apakah sampanye akan diberikan saat tamu datang, jumlah setiap pilihan hidangan utama,
makanan vegetarian yang dibutuhkan, kebutuhan diet khusus tamu, detail layanan air, jumlah dan
jenis makanan yang disediakan pihak lain (jika ada), jumlah dan jenis makanan anak-anak, jenis
alkohol dan bir yang akan disajikan di bar (termasuk merek tertentu), dan jenis layanan kopi yang
akan disediakan. BEO juga akan mencakup bagaimana tempat prasmanan atau makanan diatur
dan diposisikan di dalam ruangan.
 Detail audio-visual (AV) disediakan oleh tempat tersebut. Rincian AV akan mencakup rincian
seperti jumlah dan jenis pencahayaan, jumlah dan ukuran layar, jenis mikrofon yang diperlukan,
persyaratan akses internet, dan persyaratan daya khusus.
 Detail penataan ruangan seperti jumlah meja, jumlah kursi per meja, lokasi hiburan, ukuran /
ketinggian / lokasi panggung, lokasi ruang hijau, diagram tata letak ruangan, warna dan gaya
linen yang akan digunakan
, detail bagian tengah, jenis kursi yang akan digunakan, catatan tentang item persewaan yang
terkait dengan penataan ruangan.
 Informasi kontak pihak ke ketiga (vendor) yang digunakan selama acara, misal Wedding
Organizer, toko bunga, penyedia linen, pita, katering, dan perusahaan persewaan. Detail yang
diperlukan untuk setiap pemasok disertakan seperti waktu kedatangan atau pengiriman mereka
dan persyaratan pengaturan khusus atau akomodasi yang perlu disediakan oleh hotel atau tempat.
Berkenaan dengan vendor acara, BEO menyertakan detail seperti kapan perusahaan rental akan
mengambil barang rental setelah acara dan kapan perusahaan bunga atau dekorasi akan datang
untuk merobohkan dan menghapus item bunga dan dekorasi. Sebagai perencana acara, pastikan
bahwa semua informasi kontak Anda disertakan dalam BEO.
 Logistik parkir dan transportasi seperti perincian tentang parkir valet, parkir mandiri tamu, dan
waktu kedatangan angkutan tamu.
 Biaya yang terkait dengan setiap layanan yang disediakan oleh hotel / tempat di BEO termasuk
pajak dan biaya tambahan bersama dengan tanggal jatuh tempo pembayaran. Syarat dan
ketentuan akan menguraikan detail terkait dengan pembatalan acara bersama dengan tanggal
jatuh tempo pembayaran dan legalitas lainnya. Anda dapat meninjau biaya dari BEO dengan
anggaran pernikahan klien untuk memastikannya sesuai dengan harapan klien.
Tiap-tiap hotel/restoran/katering memiliki bentuk/format BEO yang berbeda, namun isinya tidak jauh
berbeda. Semua Staf hotel/restoran/katering pada hari acara, mengikuti pedoman yang ada di BEO mulai
dari bagian pelayanan, kitchen, personalia, engineering, accounting, dll. Berikut adalah contoh dari BEO
 Banquet Event Order (BEO)
BANQUET EVENT ORDER
DAY / DATE : Saturday, 09th Januari 2021
COMPANY : Wed. Reception of
Ms. Heni Astuti & Mr. Joko Prasetyo
ADDRESS : Jakarta
HP 081287114800
CONTACT : Ms. Heni
SALES : Yuni
SIGN BOARD:
WEDDING OF MR. JOKO & MS.HENI
SCHEDULE
 Make up room : At Hongkong & Taipe
09.00 AM
 Event Start : 12.30 PM THE GRAND
BALLROOM,1st Floor
 Lunch Start : 13.00 PM AT THE
GRAND BALLROOM, 1 Floor
 Finish : 15.30 PM THE GRAND
BALLROOM,1st Floor
WEDDING RECEPTION OF
MR. JOKO & MS. HENI
Saturday, 09th JANUARI 2021
HONGKONG & TAIPE ( 05.00AM - onward )
 At Hongkong & Taipe 05.00 – onward)
THE GRAND BALLROOM
LUNCH (12.30PM – 15.30PM)
RESEPSI PERNIKAHAN (12.30PM – 15.30PM)
 Please set up Lunch Family Style for
250 pax
 Please set up 6 Round Table for Guest
(Family Style) (6 Chairs @1 table)
 Please set up Dinner Equipment
 Set Up 1 INFOCUS + SCREEN ( laptop
from guest )
 Theme = International
 Skirting = Suitable of White & Grey
 Table Cloth = Suitable of White & Grey
 Please set up 2 Reception desks
 Initial Ice Carving E & R
VENUE : The Grand Ballroom, 1st Floor
TYPE : Wedding Reception
N O. OF PAX : 300 PAX
PIC: (Indra Bekti – FBM ) (Yuni – Wedding Sales)
ENGINEERING
 Please ensure all lighting is on, Control
Panel & Sound Sytem, AC turn on 12.00
AM at Ballroom
 Please ensure AC is cold at
HOUSEKEEPING
NO MINI BAR IN ALL ROOM
Please prepare swan couple in the Bride Rooms –
at
Suite Room at 08.00 AM 09 Januari 2021
STEWARDING
Please provide the Equipment accordingly
Please make sure all equipment clean & in good
condition
SECURITY
Please schedule your staff accordingly
Please coordinate with secure parking, Free Valet
for VIP parking and for afternoon at 09.00 AM
FRONT OFFICE/ RESERVATION
Please booked the room with details : As per GA &
reservation email that has been made
Please coordinate with Security , ETC about Free
Valet
Mr. Radit & Ms. Eka only cover payment for room
incl
bfast as per GA & reservation email. Others will be
by Personal Account / Cash Basis
ACCOUNTING
Wedding Package : Rp. 59.450.000,-nett
Revenue FB : Rp 56.850.000,-nett
Internal Break Down:
Main Buffet : Rp. 200.000,- x 250 pax = Rp.
50.000.000,-
Beverage : Rp. 15.000,- x 250 pax = Rp.
3.750.000,-
Ice Carving : Rp 1.500.000,- x 1 = Rp
1.500.000,-
Ice Cream : Rp 12.500,- x 100 = Rp
1.250.000,-
Sparkling Juice: Rp 75.000,- x 2 = Rp
150.000,-

Room Package Revenue : Rp 2.600.000

Internal Break Down:
1 Suite Room: 1 Room x 1 Night x 1.500.000 = Rp
1.500.000,-
2 Deluxe Room: 2 Room x 1 Night x 550.000 = Rp
1.100.000,-
KITCHEN PAYMENT INSTRUCTION
MAIN BUFFET 250 PAX
( 250 PAX MAIN BUFFET ) Banquet Bill : Rp 56.850.000,nett

APPETIZER Main Buffet : Rp 200.000,- x 250 pax =

Fruit Sald With Yogurth Rp 35.250.000,-
Lumpia Sayuran Beverages : Rp 15.000,- x 250 pax
Asinan Bogor (Kacang jangan diulek) = Rp 3.750.000,-
Ice Carving : Rp 1.500.000,- x 1
SOUP = Rp 1.500.000,-
Soup Kimlo Ice Cream : Rp 12.500,- x 100
= Rp 1.250.000,-
Sparkling Juice : Rp 75.000 x 2
MAIN COURSE = Rp 150.000
Nasi Putih, Mie Goreng Seafood, Ikan Sauce Tar-
tar, Ayam Panggang Sauce BBQ, Beef Bulgogi, Room Package Revenue : Rp 2.600.000
Tumis Brocolly with egg flower Internal Break Down:
1 Suite Room: 1 Room x 1 Night x 1.500.000 = Rp
1.500.000,-
CONDIMENT 2 Deluxe Room: 2 Room x 1 Night x 550.000 = Rp
Acar, Sambal, Kerupuk 1.100.000,-

DESSERT
Assorted Slice Fruit GRAND TOTAL REVENUE Rp. 59.450.000,-
French Pastry NETT
Es Teller
Pudding ( Strawberry & Chocolate ) Full payment has been received
Ice Cream 100 pax

BAR
Please provide Guava & Orange Juice for 250 pax

DISTRIBUTED TO : GM, DOSM , FBM , FINANCE MANAGER , ACCOUNTING , PR , ENGINERING ,

HK, HRD, PURCHASING, SECURITY, CHEF , BAR , COFFEE SHOP, BQT OPS, STEWARDING,
CASHIER, OPERATOR
Buatlah sebuah BEO yang disusun berdasarkan paket yang kalian dapatkan saat observasi lapangan, dengan
format sebagai berikut.

BANQUET EVENT ORDER

DAY / DATE : VENUE :
COMPANY : TYPE :

ADDRESS : NO.OF PAX :

HP :
CONTACT :
SALES :
SIGN BOARD: PIC:

SCHEDULE ENGINEERING
 Make up room :  .......
 Event Start :  ........
 Lunch Start :
 Finish :

ROOM SET UP HOUSEKEEPING

STEWARDING

SECURITY

FRONT OFFICE/ RESERVATION

ACCOUNTING

KITCHEN PAYMENT INSTRUCTION

BAR

DISTRIBUTED TO : GM, DOSM , FBM , FINANCE MANAGER , ACCOUNTING , PR , ENGINERING , HK

, HRD, PURCHASING, SECURITY, CHEF , BAR , COFFEE SHOP, BQT OPS, STEWARDING,
CASHIER, OPERATOR