DAFTAR ISI

DAFTAR ISI

BAB I PENDAHULUAN ...................................................................................................... 1

BAB II INDIKATOR MUTU PELAYANAN PASIEN ....................................................... 4

A. Pemilihan Indikator ...................................................................................................... 4

B. Pengumpulan Data ....................................................................................................... 4
C. Standar Outcome .......................................................................................................... 5
D. Indikator Kinerja .......................................................................................................... 8
E. Analisis Data .............................................................................................................. 28
F. Validasi Data .............................................................................................................. 32
G. Penerapan Indikator ...................................................................................................35

BAB III KESIMPULAN......................................................................................................36

DAFTAR PUSTAKA