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Evaluasi Pemanfaatan

Antrian Online FKRTL s/d


Minggu ke 2 Mei 2023
Enny Diah Purwanti
Staf Mutu Layanan Fasilitas Kerjasama

Kantor Cabang Cirebon Cirebon, 16 Mei 2023


16 Desember 2022 Wapres meminta
BPJS Kesehatan
BPJS Kesehatan harus agar terus
melakukan perbaikan mutu meningkatkan
layanan bersama-sama kualitas layanan
Fasilitas Kesehatan kepada seluruh
Peserta
Disampaikan Presiden Jokowi secara langsung kepada
Direktur Utama BPJS Kesehatan
di Istana Negara, 16 Desember 2023

24 Januari 2023
Setiap Rumah Sakit di tanah air baik
milik pusat, provinsi, kabupaten/kota,
maupun swasta yang melayani pasien
BPJS Harus memiliki standar
pelayanan yang baik

Disampaikan Presiden Jokowi saat meninjau RSUD Arifin Achmad


2 Pekanbaru, Riau 24 Januari 2023
HARAPAN LAYANAN PESERTAJKN

MUDAH CEPAT SETARA


• Akses layanan kesehatan • Antrian pelayanan di Faskes (pelayanan Tidak terdapat perbedaan pelayanan
• Adminitrasi layanan Kesehatan medis, tindakan medis, pelayanan obat) kesehatan di Fasilitas Kesehatan
• Mendapatkan informasi
Jumlah FKRTL Kerjasama & Status Bridging Antrean
No. Nama FKRTL Bridging Versi 2 Non Bridging No. Nama FKRTL Bridging Versi 2 Non Bridging
1 KLINIK CIREBON EYE CENTER (0136S002) v 31 RS SUMBER HURIP (0125R008) v
2 KLINIK HANSHELGA MEDIKA (0124S003) v
32 RS SUMBER KASIH (0136R009) v
3 KLINIK HASNA MEDIKA INDRAMAYU (0128S001) v
33 RS SUMBER WARAS (1018R006) v
4 KLINIK HASNA MEDIKA KEDAWUNG (0125S005) v
5 KLINIK INDERA (0136S001) v 34 RS TK III CIREMAI (1019R002) v
6 KLINIK JANTUNG CIREBON (0136S003) v 35 RS WIJAYA KUSUMAH (1020R003) v
7 KLINIK KUNINGAN EYE CENTER (0124S001) v 36 RSD GUNUNG JATI (1019R001) v
8 KLINIK LUTHFI MEDICAL CENTER (0125S003) v 37 RSU ARIA KAMUNING (0124R011) v
9 KLINIK PRADIPA 2 (0124S004) v 38 RSU EL-SYIFA (0124R006) v
10 KLINIK SEHAT ANUGERAH (0125S002) v
39 RSU KHALISHAH (0125R015) v
11 KLINIK UTAMA JASA PRIMA (0125S006) v
40 RSU KMC LURAGUNG (0124R009) v
12 KLINIK UTAMA MEDISSINA (0128S002) v
13 KLINIK UTAMA SAMARA (0124S002) v 41 RSU KUNINGAN MEDICAL CENTER (0124R008) v
14 RS BHAYANGKARA TKIII INDRAMAYU (1021R002) v 42 RSU MEDIMAS (0136R012) v
15 RS BUDI ASTA (0136R011) v 43 RSU PANTI ABDI DHARMA (0136R018) v
16 RS HASNA MEDIKA CIREBON (0125R014) v 44 RSUD 45 KUNINGAN (1020R001) v
17 RS HASNA MEDIKA KUNINGAN (0124R010) v 45 RSUD ARJAWINANGUN (1018R002) v
18 RS JUANDA (1020R005) v
46 RSUD INDRAMAYU (1021R001) v
19 RS MITRA HUSADA KUNINGAN (0124R013) v
20 RS MITRA PLUMBON CIREBON (1018R005) v
47 RSUD LINGGAJATI (0124R007) v
21 RS MITRA PLUMBON INDRAMAYU (0128R008) v 48 RSUD MURSID IBNU SYAFIUDDIN (0128R011) v
22 RS MM INDRAMAYU (0128R006) v 49 RSUD PANTURA MA SENTOT PATROL (0128R003) v
23 RS MUHAMMADIYAH KOTA CIREBON (0136R013) v 50 RSUD WALED (1018R001) v
24 RS PARU PROVINSI JAWA BARAT (1018R004) v 51 BALAI KES PARU MASYARAKAT (1019B001) v
25 RS PASAR MINGGU CIREBON (0125R020) v 52 KLINIK KHALISHAH BOBOS (0125S009) v
26 RS PELABUHAN CIREBON (0136R006) v
53 KLINIK MEGU MEDICAL CENTRE (0125S001) v
27 RS PERTAMINA BALONGAN (0128R010) v
28 RS PERTAMINA CIREBON (0125R003) v
54 KLINIK SELARAS (0136S004) v
29 RS SEKAR KAMULYAN (1020R004) v 55 KLINIK SUMBER MEDICAL CENTER (0125S004) v
30 RS SENTRA MEDIKA LANGUT (0128R012) v 56 KLINIK UTAMA KITA SEHAT (0125S007) v
57 RS PERMATA CIREBON (0125R018) v
58 RS PERMATA KUNINGAN (0124R012) v
Bridging Versi 2 : 50 FKRTL 59 RS PUTERA BAHAGIA (0136R004) v

Non Bridging : 12 FKRTL 60


61
RSI ZAM ZAM MUHAMMADIYAH (0128R015)
RSU UNIV. MUHAMMADIYAH CIREBON (0125R019)
v
v

Proses Pengajuan Bridging : 3 FKRTL 62 SMITRA KLINIK CIREBON (0136S005) v


Capaian Pemanfaatan Antrian Online
Mei 2023
Implementasi Antrian Online di FKRTL
Jan- Minggu ke 2 Mei 2023 (1)
Mei-23 Mei-23
No. Kdppk Faskes Jan-23 Feb-23 Mar-23 Apr-23
Minggu ke 1 Minggu ke 2
1 0128R011 RSUD MURSID IBNU SYAFIUDDIN (0128R011) 0,00% 0,00% 0,00% 0,00% 118,75% 98,62%
2 0136S004 KLINIK SELARAS (0136S004) 0,00% 0,00% 0,00% 0,00% 77,78% 93,55%
3 0125R020 RS PASAR MINGGU CIREBON (0125R020) 97,15% 96,06% 95,58% 95,98% 91,32% 93,31%
4 0128S001 KLINIK HASNA MEDIKA INDRAMAYU (0128S001) 98,55% 93,51% 94,91% 78,72% 90,36% 93,22%
5 0125R014 RS HASNA MEDIKA CIREBON (0125R014) 98,98% 97,95% 95,43% 93,85% 90,23% 91,32%
6 0124R010 RS HASNA MEDIKA KUNINGAN (0124R010) 83,48% 88,04% 83,98% 89,24% 88,57% 90,48%
7 0124R011 RSU ARIA KAMUNING (0124R011) 94,78% 96,81% 97,40% 92,80% 88,46% 88,71%
8 0124S004 KLINIK PRADIPA 2 (0124S004) 95,68% 94,41% 81,36% 80,63% 75,68% 88,10%
9 0124S001 KLINIK KUNINGAN EYE CENTER (0124S001) 0,00% 16,27% 82,17% 81,56% 70,01% 83,27%
10 0125S001 KLINIK MEGU MEDICAL CENTRE (0125S001) 0,00% 31,11% 77,98% 75,91% 78,49% 80,65%
11 1019R002 RS TK III CIREMAI (1019R002) 69,04% 62,14% 53,92% 54,70% 77,77% 76,86%
12 0125R018 RS PERMATA CIREBON (0125R018) 77,20% 80,28% 76,13% 68,27% 75,16% 75,97%
13 0125S005 KLINIK HASNA MEDIKA KEDAWUNG (0125S005) 97,27% 96,32% 95,97% 66,95% 73,95% 75,54%
14 1019R001 RSD GUNUNG JATI (1019R001) 69,76% 59,17% 35,92% 70,37% 73,26% 74,16%
15 1020R005 RS JUANDA (1020R005) 56,62% 36,14% 60,72% 27,93% 72,68% 73,22%
16 0136S003 KLINIK JANTUNG CIREBON (0136S003) 0,00% 0,00% 0,00% 47,05% 70,33% 68,61%
17 1020R003 RS WIJAYA KUSUMAH (1020R003) 73,49% 72,66% 68,55% 69,12% 60,35% 64,06%
18 0136R018 RSU PANTI ABDI DHARMA (0136R018) 82,86% 92,29% 96,43% 82,18% 68,52% 63,68%
19 0125R008 RS SUMBER HURIP (0125R008) 85,89% 85,28% 75,61% 19,76% 63,19% 62,37%
20 1020R001 RSUD 45 KUNINGAN (1020R001) 26,65% 61,57% 66,36% 60,25% 62,41% 61,45%
21 1018R006 RS SUMBER WARAS (1018R006) 57,39% 52,79% 54,57% 59,46% 57,58% 59,93%
22 0136R009 RS SUMBER KASIH (0136R009) 92,79% 93,57% 90,42% 65,49% 57,40% 58,55%
23 0124R006 RSU EL-SYIFA (0124R006) 28,85% 15,30% 13,54% 52,48% 52,34% 46,12%
24 0124S002 KLINIK UTAMA SAMARA (0124S002) 53,70% 46,78% 48,98% 48,17% 53,66% 42,71%
25 1018R005 RS MITRA PLUMBON CIREBON (1018R005) 60,38% 59,00% 61,81% 62,43% 12,38% 37,26%
26 1020R004 RS SEKAR KAMULYAN (1020R004) 82,53% 82,81% 78,18% 23,54% 35,81% 34,87%
27 0124R008 RSU KUNINGAN MEDICAL CENTER (0124R008) 22,36% 11,21% 21,94% 17,36% 36,20% 32,85%
28 0124R009 RSU KMC LURAGUNG (0124R009) 0,91% 0,00% 20,92% 31,37% 31,56% 31,92%
29 0125S004 KLINIK SUMBER MEDICAL CENTER (0125S004) 2,38% 0,00% 4,41% 7,09% 12,68% 28,11%
30 0124R007 RSUD LINGGAJATI (0124R007) 87,11% 89,59% 80,77% 47,34% 38,30% 28,03%
31 0136R013 RS MUHAMMADIYAH KOTA CIREBON (0136R013) 66,67% 49,43% 59,84% 7,25% 25,00% 26,09%

Rumus Implementasi Antrol= Antrian Tuntas/jumlah SEP RJTL terbit


Implementasi Antrian Online di FKRTL
Jan- Minggu ke 2 Mei 2023 (2)
Mei-23 Mei-23
No. Kdppk Faskes Jan-23 Feb-23 Mar-23 Apr-23
Minggu ke 1 Minggu ke 2
32 0128R008 RS MITRA PLUMBON INDRAMAYU (0128R008) 42,13% 43,52% 49,39% 32,16% 23,52% 23,77%
33 0136R006 RS PELABUHAN CIREBON (0136R006) 48,17% 60,13% 83,59% 79,56% 36,04% 18,06%
34 1018R004 RS PARU PROVINSI JAWA BARAT (1018R004) 10,33% 13,78% 33,68% 14,61% 10,43% 16,27%
35 0136S002 KLINIK CIREBON EYE CENTER (0136S002) 47,33% 45,11% 36,28% 0,00% 18,99% 15,76%
36 0125R003 RS PERTAMINA CIREBON (0125R003) 1,81% 1,94% 1,58% 0,03% 11,61% 10,73%
37 1019B001 BALAI KES PARU MASYARAKAT (1019B001) 0,00% 0,00% 0,77% 0,00% 0,00% 8,82%
38 0124R013 RS MITRA HUSADA KUNINGAN (0124R013) 0,00% 0,00% 0,00% 0,00% 0,00% 8,65%
39 1018R001 RSUD WALED (1018R001) 17,04% 19,86% 29,65% 13,19% 8,11% 7,87%
40 0136R011 RS BUDI ASTA (0136R011) 1,25% 53,06% 4,41% 0,00% 0,00% 7,33%
41 0136S001 KLINIK INDERA (0136S001) 7,53% 0,11% 41,67% 37,25% 0,00% 4,74%
42 1018R002 RSUD ARJAWINANGUN (1018R002) 15,41% 27,50% 10,98% 1,67% 0,00% 1,65%
43 1021R001 RSUD INDRAMAYU (1021R001) 28,70% 23,81% 18,82% 0,39% 1,22% 1,62%
44 0128R003 RSUD PANTURA MA SENTOT PATROL (0128R003) 0,29% 1,65% 0,68% 0,25% 1,12% 1,46%
45 0125R019 RSU UNIV. MUHAMMADIYAH CIREBON (0125R019) 0,00% 0,03% 5,31% 1,02% 0,38% 0,78%
46 0125S003 KLINIK LUTHFI MEDICAL CENTER (0125S003) 93,19% 89,85% 78,76% 0,00% 0,00% 0,59%
47 0128R006 RS MM INDRAMAYU (0128R006) 36,66% 10,79% 6,84% 0,04% 0,12% 0,18%
48 1021R002 RS BHAYANGKARA TKIII INDRAMAYU (1021R002) 0,00% 0,00% 0,00% 0,00% 0,32% 0,15%
49 0136R012 RSU MEDIMAS (0136R012) 37,65% 33,70% 28,53% 0,10% 0,00% 0,05%
50 0128R010 RS PERTAMINA BALONGAN (0128R010) 17,22% 4,95% 0,86% 1,47% 0,00% 0,00%
51 0124S003 KLINIK HANSHELGA MEDIKA (0124S003) 6,06% 4,65% 0,00% 0,00% 0,00% 0,00%
52 0124R012 RS PERMATA KUNINGAN (0124R012) 2,69% 0,85% 0,00% 0,00% 0,00% 0,00%
53 0136R004 RS PUTERA BAHAGIA (0136R004) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
54 0128R015 RSI ZAM ZAM MUHAMMADIYAH (0128R015) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
55 0128R012 RS SENTRA MEDIKA LANGUT (0128R012) 11,54% 0,00% 0,00% 0,00% 0,00% 0,00%
56 0125S007 KLINIK UTAMA KITA SEHAT (0125S007) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
57 0125S006 KLINIK UTAMA JASA PRIMA (0125S006) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
58 0125S002 KLINIK SEHAT ANUGERAH (0125S002) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
59 0125R015 RSU KHALISHAH (0125R015) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
60 0136S005 SMITRA KLINIK CIREBON (0136S005) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
61 0128S002 KLINIK UTAMA MEDISSINA (0128S002) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
62 0125S009 KLINIK KHALISHAH BOBOS (0125S009) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
Quality Rate Antrian Online
Bulan Jan-Minggu ke 2 Mei 2023 (1)
Mei-23 Mei-23
No. Kdppk Faskes Jan-23 Feb-23 Mar-23 Apr-23
Minggu ke 1 Minggu ke 2
1 0125S003 KLINIK LUTHFI MEDICAL CENTER (0125S003) 99,61% 97,64% 96,10% 94,29% 0,00% 100,00%
2 0136R009 RS SUMBER KASIH (0136R009) 100,00% 95,40% 98,38% 100,00% 100,00% 100,00%
3 0136R018 RSU PANTI ABDI DHARMA (0136R018) 10,48% 65,76% 79,90% 94,46% 100,00% 100,00%
4 0136R006 RS PELABUHAN CIREBON (0136R006) 91,22% 99,93% 94,79% 99,37% 100,00% 100,00%
5 0125R014 RS HASNA MEDIKA CIREBON (0125R014) 78,05% 83,45% 87,89% 99,65% 98,88% 99,26%
6 0128S001 KLINIK HASNA MEDIKA INDRAMAYU (0128S001) 18,20% 52,25% 31,81% 98,28% 99,00% 98,79%
7 0128R011 RSUD MURSID IBNU SYAFIUDDIN (0128R011) 89,25% 95,28% 98,21% 98,45% 98,28% 98,17%
8 0125S005 KLINIK HASNA MEDIKA KEDAWUNG (0125S005) 97,58% 95,88% 98,36% 98,62% 97,46% 97,92%
9 0124R010 RS HASNA MEDIKA KUNINGAN (0124R010) 35,69% 61,60% 98,62% 98,57% 98,61% 97,53%
10 0125S001 KLINIK MEGU MEDICAL CENTRE (0125S001) 0,00% 96,25% 95,15% 97,57% 91,96% 97,30%
11 1018R005 RS MITRA PLUMBON CIREBON (1018R005) 97,29% 96,40% 93,45% 96,58% 94,72% 96,10%
12 0124S004 KLINIK PRADIPA 2 (0124S004) 94,59% 95,24% 90,00% 87,30% 94,29% 94,81%
13 0128R008 RS MITRA PLUMBON INDRAMAYU (0128R008) 97,68% 97,21% 93,45% 98,17% 91,70% 94,65%
14 0125R019 RSU UNIV. MUHAMMADIYAH CIREBON (0125R019) 0,00% 2,00% 68,31% 62,00% 50,00% 92,86%
15 1020R005 RS JUANDA (1020R005) 88,05% 75,29% 96,99% 93,71% 93,43% 92,62%
16 0124S001 KLINIK KUNINGAN EYE CENTER (0124S001) 93,14% 92,86% 97,31% 87,03% 85,68% 92,55%
17 1019R002 RS TK III CIREMAI (1019R002) 72,46% 73,13% 77,15% 89,47% 90,57% 90,35%
18 0125S004 KLINIK SUMBER MEDICAL CENTER (0125S004) 100,00% 0,00% 100,00% 96,55% 81,82% 90,11%
19 0136S004 KLINIK SELARAS (0136S004) 0,00% 0,00% 0,00% 0,00% 81,82% 88,76%
20 0125R020 RS PASAR MINGGU CIREBON (0125R020) 82,31% 91,99% 95,87% 94,94% 80,94% 86,02%
21 1020R004 RS SEKAR KAMULYAN (1020R004) 89,66% 86,98% 86,70% 86,12% 87,06% 84,19%
22 0136S002 KLINIK CIREBON EYE CENTER (0136S002) 93,14% 90,70% 92,43% 88,32% 79,07% 83,80%
23 0124R006 RSU EL-SYIFA (0124R006) 48,53% 41,10% 30,77% 87,33% 86,96% 81,20%
24 1018R002 RSUD ARJAWINANGUN (1018R002) 92,75% 92,44% 109,20% 92,59% 0,00% 80,77%
25 0124S002 KLINIK UTAMA SAMARA (0124S002) 63,29% 50,93% 45,10% 72,57% 75,00% 80,65%
26 0124R011 RSU ARIA KAMUNING (0124R011) 82,38% 94,21% 96,35% 81,52% 89,47% 78,75%
27 0124R007 RSUD LINGGAJATI (0124R007) 68,81% 74,37% 70,89% 85,30% 79,08% 77,50%
28 1020R003 RS WIJAYA KUSUMAH (1020R003) 72,01% 76,73% 73,25% 81,40% 75,00% 75,90%
29 0128R006 RS MM INDRAMAYU (0128R006) 92,34% 94,47% 96,77% 84,91% 75,00% 72,37%
30 1021R001 RSUD INDRAMAYU (1021R001) 63,31% 56,92% 43,37% 44,44% 69,57% 71,60%
31 0136S001 KLINIK INDERA (0136S001) 75,26% 0,00% 73,98% 87,12% 0,00% 66,83%

Rumus Quality Rate = Antrian Tuntas/ Antrian total


Quality Rate Antrian Online
Bulan Jan-Minggu ke 2 Mei 2023(2)
Mei-23 Mei-23
No. Kdppk Faskes Jan-23 Feb-23 Mar-23 Apr-23
Minggu ke 1 Minggu ke 2
32 0124R013 RS MITRA HUSADA KUNINGAN (0124R013) 29,01% 65,24% 59,40% 47,92% 0,00% 63,89%
33 0125R003 RS PERTAMINA CIREBON (0125R003) 84,29% 83,30% 83,74% 63,33% 60,71% 61,19%
34 1018R001 RSUD WALED (1018R001) 8,64% 8,31% 37,98% 63,14% 48,30% 59,93%
35 0124R008 RSU KUNINGAN MEDICAL CENTER (0124R008) 0,00% 0,00% 0,25% 62,35% 58,74% 59,67%
36 0136S003 KLINIK JANTUNG CIREBON (0136S003) 0,00% 0,00% 0,00% 42,06% 43,30% 59,18%
37 0136R013 RS MUHAMMADIYAH KOTA CIREBON (0136R013) 35,90% 6,82% 1,35% 42,86% 33,33% 58,82%
38 0125R018 RS PERMATA CIREBON (0125R018) 56,61% 59,04% 57,90% 57,29% 55,60% 56,99%
39 1020R001 RSUD 45 KUNINGAN (1020R001) 25,04% 54,60% 58,01% 51,29% 39,16% 37,90%
40 1018R004 RS PARU PROVINSI JAWA BARAT (1018R004) 22,35% 31,60% 46,26% 22,32% 11,64% 23,22%
41 1019R001 RSD GUNUNG JATI (1019R001) 35,41% 19,17% 2,55% 22,09% 23,73% 21,94%
42 0124R009 RSU KMC LURAGUNG (0124R009) 0,00% 0,00% 0,00% 19,21% 4,65% 9,67%
43 1018R006 RS SUMBER WARAS (1018R006) 14,24% 11,29% 12,90% 12,02% 3,75% 4,33%
44 1019B001 BALAI KES PARU MASYARAKAT (1019B001) 0,00% 0,00% 0,31% 0,00% 0,00% 4,08%
45 0136R011 RS BUDI ASTA (0136R011) 45,45% 78,93% 100,00% 0,00% 0,00% 3,57%
46 1021R002 RS BHAYANGKARA TKIII INDRAMAYU (1021R002) 0,00% 0,00% 0,00% 0,00% 2,82% 1,29%
47 0125R008 RS SUMBER HURIP (0125R008) 0,00% 0,00% 0,00% 0,40% 0,00% 0,05%
48 0136R012 RSU MEDIMAS (0136R012) 18,80% 10,47% 5,94% 0,00% 0,00% 0,00%
49 0128R010 RS PERTAMINA BALONGAN (0128R010) 0,00% 0,00% 25,00% 100,00% 0,00% 0,00%
50 0124S003 KLINIK HANSHELGA MEDIKA (0124S003) 1,43% 0,00% 0,00% 31,91% 0,00% 0,00%
51 0124R012 RS PERMATA KUNINGAN (0124R012) 1,73% 0,54% 0,00% 0,00% 0,00% 0,00%
52 0128R003 RSUD PANTURA MA SENTOT PATROL (0128R003) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
53 0136R004 RS PUTERA BAHAGIA (0136R004) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
54 0128R015 RSI ZAM ZAM MUHAMMADIYAH (0128R015) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
55 0128R012 RS SENTRA MEDIKA LANGUT (0128R012) 100,00% 94,12% 96,67% 0,00% 0,00% 0,00%
56 0125S007 KLINIK UTAMA KITA SEHAT (0125S007) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
57 0125S006 KLINIK UTAMA JASA PRIMA (0125S006) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
58 0125S002 KLINIK SEHAT ANUGERAH (0125S002) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
59 0125R015 RSU KHALISHAH (0125R015) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
60 0136S005 SMITRA KLINIK CIREBON (0136S005) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
61 0128S002 KLINIK UTAMA MEDISSINA (0128S002) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
62 0125S009 KLINIK KHALISHAH BOBOS (0125S009) 0,00% 0,00% 0,00% 0,00% 0,00% 0,00%
Waktu Layan Antrian Online
Bulan Jan-Minggu ke 2 Mei 2023(1) Mei-23 Mei-23
No. Kdppk Faskes Jan-23 Feb-23 Mar-23 Apr-23
Minggu ke 1 Minggu ke 2
1 0128R008 RS MITRA PLUMBON INDRAMAYU (0128R008) 05:33:38 05:28:51 02:49:39 05:20:43 03:15:01 03:09:35
2 0124S001 KLINIK KUNINGAN EYE CENTER (0124S001) 01:43:43 02:00:56 01:39:40 02:50:16 03:09:03 03:04:43
3 1018R004 RS PARU PROVINSI JAWA BARAT (1018R004) 00:51:53 00:42:11 01:22:53 02:49:21 03:34:23 03:01:23
4 1018R005 RS MITRA PLUMBON CIREBON (1018R005) 02:57:26 02:55:15 02:49:39 02:43:16 03:27:10 02:59:25
5 0128R006 RS MM INDRAMAYU (0128R006) 02:58:38 03:21:19 03:28:30 02:37:11 03:01:23 02:57:56
6 0124R008 RSU KUNINGAN MEDICAL CENTER (0124R008) 02:20:33 05:00:22 04:36:47 02:55:24
7 0125R019 RSU UNIV. MUHAMMADIYAH CIREBON (0125R019) 11:59:19 03:01:52 02:27:25 02:00:42 02:52:03
8 1021R001 RSUD INDRAMAYU (1021R001) 02:54:07 02:55:27 03:20:18 02:48:28 02:30:25 02:47:04
9 0125S001 KLINIK MEGU MEDICAL CENTRE (0125S001) 02:28:39 02:04:47 02:12:38 02:14:30 02:43:02
10 0136R018 RSU PANTI ABDI DHARMA (0136R018) 06:12:52 03:31:02 03:48:23 04:15:10 02:13:33 02:34:39
11 1021R002 RS BHAYANGKARA TKIII INDRAMAYU (1021R002) 02:32:48 02:32:48
12 0125S003 KLINIK LUTHFI MEDICAL CENTER (0125S003) 03:03:02 02:57:57 03:00:32 02:29:05 00:00:00 02:32:39
13 0125S005 KLINIK HASNA MEDIKA KEDAWUNG (0125S005) 02:40:13 02:38:07 02:34:59 02:05:22 02:44:43 02:30:58
14 0124R011 RSU ARIA KAMUNING (0124R011) 03:43:39 03:36:11 03:23:10 02:33:25 02:37:02 02:23:47
15 1019B001 BALAI KES PARU MASYARAKAT (1019B001) 02:50:04 00:00:00 02:22:46
16 0136R006 RS PELABUHAN CIREBON (0136R006) 00:57:17 00:57:35 00:57:54 02:04:56 02:22:25 02:22:25
17 0124R009 RSU KMC LURAGUNG (0124R009) 03:51:17 02:47:49 02:12:34
18 0128R011 RSUD MURSID IBNU SYAFIUDDIN (0128R011) 01:06:28 01:15:27 01:39:56 02:04:32 01:50:51 02:03:15
19 1020R001 RSUD 45 KUNINGAN (1020R001) 02:07:53 02:16:46 02:03:42 02:08:42 02:06:42 02:02:15
20 0125S004 KLINIK SUMBER MEDICAL CENTER (0125S004) 04:13:39 01:56:03 01:50:57 01:59:11 01:45:00
21 0136S001 KLINIK INDERA (0136S001) 01:15:10 02:05:08 02:04:03 00:00:00 01:43:48
22 0125R018 RS PERMATA CIREBON (0125R018) 01:35:34 01:37:44 01:43:13 01:39:00 01:46:35 01:43:08
23 0124R013 RS MITRA HUSADA KUNINGAN (0124R013) 03:04:15 02:41:10 02:22:14 02:16:31 00:00:00 01:31:36
24 0124S002 KLINIK UTAMA SAMARA (0124S002) 01:29:35 00:57:06 00:59:35 01:33:29 01:30:51 01:27:22
25 0136R013 RS MUHAMMADIYAH KOTA CIREBON (0136R013) 00:16:00 02:29:18 01:58:18 01:13:12 01:00:07 01:20:02
26 0124R006 RSU EL-SYIFA (0124R006) 01:17:14 00:59:42 01:02:15 00:58:18 01:13:04 01:15:02
27 0136S004 KLINIK SELARAS (0136S004) 01:24:43 01:13:43
28 0136S002 KLINIK CIREBON EYE CENTER (0136S002) 01:43:43 01:24:14 01:25:05 01:10:21 01:18:28 01:13:02
29 0136S003 KLINIK JANTUNG CIREBON (0136S003) 01:04:36 01:10:46 00:58:27
30 0124S004 KLINIK PRADIPA 2 (0124S004) 00:46:02 00:53:51 00:43:39 00:45:24 00:41:56 00:45:32
Waktu Layan Antrian Online
Bulan Jan-Minggu ke 2 Mei 2023(2) Mei-23 Mei-23
No. Kdppk Faskes Jan-23 Feb-23 Mar-23 Apr-23
Minggu ke 1 Minggu ke 2
31 1018R006 RS SUMBER WARAS (1018R006) 04:35:07 04:29:41 03:54:01 03:56:34 06:02:34 05:41:05
32 1020R004 RS SEKAR KAMULYAN (1020R004) 06:53:55 07:20:43 06:55:21 05:53:21 04:57:17 05:29:28
33 0124R007 RSUD LINGGAJATI (0124R007) 03:54:31 03:56:21 03:57:22 03:50:51 05:38:00 05:08:46
34 0128S001 KLINIK HASNA MEDIKA INDRAMAYU (0128S001) 03:47:17 04:39:15 04:40:48 04:24:12 05:02:47 05:01:31
35 0125R020 RS PASAR MINGGU CIREBON (0125R020) 05:32:05 06:27:04 05:54:43 04:10:13 05:14:39 05:01:20
36 1020R005 RS JUANDA (1020R005) 04:03:00 04:07:03 04:14:42 03:20:31 04:41:42 04:54:30
37 1020R003 RS WIJAYA KUSUMAH (1020R003) 04:43:19 04:38:05 04:44:27 04:36:02 04:22:20 04:39:49
38 1018R001 RSUD WALED (1018R001) 05:44:00 04:37:45 03:56:04 03:14:46 04:30:21 04:36:39
39 0125R003 RS PERTAMINA CIREBON (0125R003) 05:40:14 05:35:21 05:27:56 04:16:33 04:28:48 04:18:07
40 1019R001 RSD GUNUNG JATI (1019R001) 04:14:03 03:48:56 03:25:32 04:24:22 04:34:52 04:16:34
41 1019R002 RS TK III CIREMAI (1019R002) 04:44:26 04:12:48 04:09:22 03:42:13 04:28:51 04:10:10
42 0124R010 RS HASNA MEDIKA KUNINGAN (0124R010) 04:54:01 04:17:10 03:14:26 03:25:41 04:14:56 04:00:24
43 1018R002 RSUD ARJAWINANGUN (1018R002) 03:22:16 03:23:57 03:19:44 03:10:47 00:00:00 03:49:17
44 0125R014 RS HASNA MEDIKA CIREBON (0125R014) 03:51:30 04:13:27 04:01:43 03:24:25 03:54:09 03:40:45
45 0136R009 RS SUMBER KASIH (0136R009) 04:22:22 04:42:49 04:02:10 04:19:37 02:21:13 03:34:18
46 0125R008 RS SUMBER HURIP (0125R008) 04:07:30 00:00:00 00:29:00
47 0136R011 RS BUDI ASTA (0136R011) 02:44:00 02:36:45 01:21:08 00:00:00 00:13:11
48 0136R012 RSU MEDIMAS (0136R012) 05:50:13 06:43:12 06:54:34 00:00:00 00:00:00
49 0128R010 RS PERTAMINA BALONGAN (0128R010) 00:14:01 00:14:00 00:00:00 00:00:00
50 0124S003 KLINIK HANSHELGA MEDIKA (0124S003) 00:03:46 01:45:00 00:00:00 00:00:00
51 0124R012 RS PERMATA KUNINGAN (0124R012) 01:22:39 01:11:12 00:00:00 00:00:00
52 0128R003 RSUD PANTURA MA SENTOT PATROL (0128R003) 00:00:00 00:00:00
53 0136R004 RS PUTERA BAHAGIA (0136R004) 00:00:00 00:00:00
54 0128R015 RSI ZAM ZAM MUHAMMADIYAH (0128R015) 00:00:00 00:00:00
55 0128R012 RS SENTRA MEDIKA LANGUT (0128R012) 01:30:28 00:52:25 01:29:02 00:00:00 00:00:00
56 0125S007 KLINIK UTAMA KITA SEHAT (0125S007) 00:00:00 00:00:00
57 0125S006 KLINIK UTAMA JASA PRIMA (0125S006) 00:00:00 00:00:00
58 0125S002 KLINIK SEHAT ANUGERAH (0125S002) 00:00:00 00:00:00
59 0125R015 RSU KHALISHAH (0125R015) 00:00:00 00:00:00
60 0136S005 SMITRA KLINIK CIREBON (0136S005) 00:00:00 00:00:00
61 0128S002 KLINIK UTAMA MEDISSINA (0128S002) 00:00:00 00:00:00
62 0125S009 KLINIK KHALISHAH BOBOS (0125S009) 00:00:00 00:00:00
3 Zona Hijau Pemanfaatan Antrian Online

Mei-23 Minggu ke 2
No. Kdppk Faskes Implementasi Quality Waktu
Antrol Rate Layan
1 0128R011 RSUD MURSID IBNU SYAFIUDDIN (0128R011) 98,62% 98,17% 02:03:15
2 0136S004 KLINIK SELARAS (0136S004) 93,55% 88,76% 01:13:43
3 0124S004 KLINIK PRADIPA 2 (0124S004) 88,10% 94,81% 00:45:32
4 0124S001 KLINIK KUNINGAN EYE CENTER (0124S001) 83,27% 92,55% 03:04:43
5 0125S001 KLINIK MEGU MEDICAL CENTRE (0125S001) 80,65% 97,30% 02:43:02

PERTAHANKAN!!
2 Zona Hijau dan 2 Zona Kuning
Pemanfaatan Antrian Online FKRTL
Mei-23 Minggu ke 2
No. Kdppk Faskes Implementasi Quality Waktu
Antrol Rate Layan
1 0125R014 RS HASNA MEDIKA CIREBON (0125R014) 91,32% 99,26% 03:40:45
2 0124R011 RSU ARIA KAMUNING (0124R011) 88,71% 78,75% 02:23:47
3 0125S005 KLINIK HASNA MEDIKA KEDAWUNG (0125S005) 75,54% 97,92% 02:30:58
4 0136R018 RSU PANTI ABDI DHARMA (0136R018) 63,68% 100,00% 02:34:39
5 0124R006 RSU EL-SYIFA (0124R006) 46,12% 81,20% 01:15:02
6 0124S002 KLINIK UTAMA SAMARA (0124S002) 42,71% 80,65% 01:27:22
7 0125R018 RS PERMATA CIREBON (0125R018) 75,97% 56,99% 01:43:08
8 0136S003 KLINIK JANTUNG CIREBON (0136S003) 68,61% 59,18% 00:58:27
9 0136R009 RS SUMBER KASIH (0136R009) 58,55% 100,00% 03:34:18

Zona Kuning di Implementasi Antrol : Pastikan semua pasien RJTL memanfaatkan antrian online
Zona Kuning Quality Rate : Monitor setiap hari antrian dientry sampai tuntas
Zona Kuning Waktu Layan : Evaluasi Waktu Pelayanan terlama terdapat di Waktu Pelayanan apa
2 Zona Hijau dan 1 Zona Merah
Pemanfaatan Antrian Online FKRTL
Mei-23 Minggu ke 2
Kdppk Faskes Implementasi Quality Waktu
Antrol Rate Layan
0125R020 RS PASAR MINGGU CIREBON (0125R020) 93,31% 86,02% 05:01:20
0128S001 KLINIK HASNA MEDIKA INDRAMAYU (0128S001) 93,22% 98,79% 05:01:31
0124R010 RS HASNA MEDIKA KUNINGAN (0124R010) 90,48% 97,53% 04:00:24
0128R008 RS MITRA PLUMBON INDRAMAYU (0128R008) 23,77% 94,65% 03:09:35
0136R006 RS PELABUHAN CIREBON (0136R006) 18,06% 100,00% 02:22:25
1018R005 RS MITRA PLUMBON CIREBON (1018R005) 37,26% 96,10% 02:59:25
0125R019 RSU UNIV. MUHAMMADIYAH CIREBON (0125R019) 0,78% 92,86% 02:52:03
0125S003 KLINIK LUTHFI MEDICAL CENTER (0125S003) 0,59% 100,00% 02:32:39
0136S002 KLINIK CIREBON EYE CENTER (0136S002) 15,76% 83,80% 01:13:02

Zona Merah di Implementasi Antrol : Pastikan semua pasien RJTL memanfaatkan antrian online
Zona Merah Waktu Layan : Evaluasi Waktu Pelayanan terlama terdapat di Waktu Pelayanan apa
FKRTL yang memiliki 1 Zona Hijau atau 1 Zona Kuning
Mei-23 Minggu ke 2
Kdppk Faskes Implementasi Quality Waktu
Antrol Rate Layan
1019R002 RS TK III CIREMAI (1019R002) 76,86% 90,35% 04:10:10
1020R005 RS JUANDA (1020R005) 73,22% 92,62% 04:54:30
0136R013 RS MUHAMMADIYAH KOTA CIREBON (0136R013) 26,09% 58,82% 01:20:02
0124R008 RSU KUNINGAN MEDICAL CENTER (0124R008) 32,85% 59,67% 02:55:24
0124R013 RS MITRA HUSADA KUNINGAN (0124R013) 8,65% 63,89% 01:31:36
0128R006 RS MM INDRAMAYU (0128R006) 0,18% 72,37% 02:57:56
1021R001 RSUD INDRAMAYU (1021R001) 1,62% 71,60% 02:47:04
1018R002 RSUD ARJAWINANGUN (1018R002) 1,65% 80,77% 03:49:17
0136S001 KLINIK INDERA (0136S001) 4,74% 66,83% 01:43:48
1020R003 RS WIJAYA KUSUMAH (1020R003) 64,06% 75,90% 04:39:49
0125R008 RS SUMBER HURIP (0125R008) 62,37% 0,05% 00:29:00
1020R001 RSUD 45 KUNINGAN (1020R001) 61,45% 37,90% 02:02:15
1018R006 RS SUMBER WARAS (1018R006) 59,93% 4,33% 05:41:05
1019R001 RSD GUNUNG JATI (1019R001) 74,16% 21,94% 04:16:34
1020R004 RS SEKAR KAMULYAN (1020R004) 34,87% 84,19% 05:29:28
0124R009 RSU KMC LURAGUNG (0124R009) 31,92% 9,67% 02:12:34
0125S004 KLINIK SUMBER MEDICAL CENTER (0125S004) 28,11% 90,11% 01:45:00
0124R007 RSUD LINGGAJATI (0124R007) 28,03% 77,50% 05:08:46
1018R004 RS PARU PROVINSI JAWA BARAT (1018R004) 16,27% 23,22% 03:01:23
0125R003 RS PERTAMINA CIREBON (0125R003) 10,73% 61,19% 04:18:07
1019B001 BALAI KES PARU MASYARAKAT (1019B001) 8,82% 4,08% 02:22:46
1018R001 RSUD WALED (1018R001) 7,87% 59,93% 04:36:39
1021R002 RS BHAYANGKARA TKIII INDRAMAYU (1021R002) 0,15% 1,29% 02:32:48
FKRTL yang memiliki 3 Zona Merah
Mei-23 Minggu ke 2
Kdppk Faskes Implementasi Quality Waktu
Antrol Rate Layan
0136R011 RS BUDI ASTA (0136R011) 7,33% 3,57% 00:13:11
0128R003 RSUD PANTURA MA SENTOT PATROL (0128R003) 1,46% 0,00% 00:00:00
0136R012 RSU MEDIMAS (0136R012) 0,05% 0,00% 00:00:00
0128R010 RS PERTAMINA BALONGAN (0128R010) 0,00% 0,00% 00:00:00
0124S003 KLINIK HANSHELGA MEDIKA (0124S003) 0,00% 0,00% 00:00:00
0124R012 RS PERMATA KUNINGAN (0124R012) 0,00% 0,00% 00:00:00
0136R004 RS PUTERA BAHAGIA (0136R004) 0,00% 0,00% 00:00:00
0128R015 RSI ZAM ZAM MUHAMMADIYAH (0128R015) 0,00% 0,00% 00:00:00
0128R012 RS SENTRA MEDIKA LANGUT (0128R012) 0,00% 0,00% 00:00:00
0125S007 KLINIK UTAMA KITA SEHAT (0125S007) 0,00% 0,00% 00:00:00
0125S006 KLINIK UTAMA JASA PRIMA (0125S006) 0,00% 0,00% 00:00:00
0125S002 KLINIK SEHAT ANUGERAH (0125S002) 0,00% 0,00% 00:00:00
0125R015 RSU KHALISHAH (0125R015) 0,00% 0,00% 00:00:00
0136S005 SMITRA KLINIK CIREBON (0136S005) 0,00% 0,00% 00:00:00
0128S002 KLINIK UTAMA MEDISSINA (0128S002) 0,00% 0,00% 00:00:00
0125S009 KLINIK KHALISHAH BOBOS (0125S009) 0,00% 0,00% 00:00:00
Upaya Tindak Lanjut Meningkatkan Capaian Antrian
Online di FKRTL
1. FKRTL Membentuk Tim Sukses Pemanfaatan Antrian Online yang terdiri dari Kepala Pendaftaran,
Kepala Poliklinik, Kepala Instalasi Farmasi dan Tim IT untuk memastikan antrian online berjalan
dan tuntas.

2. Memastikan semua petugas di FKRTL memahami teknis pemanfaatan antrian online bridging/non
bridging

3. Setiap Minggu BPJS Kesehatan akan melaksanakan monitoring pemanfaatan Antrean Online untuk
memastikan adanya progress peningkatan pemanfaatan antrian online.

4. FKRTL melakukan koordinasi kepada BPJS Kesehatan apabila terdapat hal-hal yang menyebabkan
tidak optimalnya pemanfaatan antrean online

5. Jika dalam 1 bulan tidak ada progress pemanfaatan antrean online tanpa ada penyebabnya, BPJS
Kesehatan akan memberikan teguran secara tertulis kepada FKRTL

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