communication teraupiutik
Arranged by
SURAKARTA
2019
Prolog
Ambar adalah gadis berusia 21 tahun. Saat ini dia sedang dirawat di salah satu
ruangan di RS. Kusuma bangsa karena pagi tadi dia merasakan sesak napas dan
sakit pada dadanya disertai batuk kering dan badanya terlihat lemas
Fase Orientasi
(Salam)
Pasien : “ wa’alaikumsalam ”
(perkenalan)
( Evaluasi Validasi )
pasien : “ saya tadi malem ga bisa tidur, tidurnya bangun-bangun terus suster ga
nyenyak.”
pasien : “ di bagian ini (sambil menunjuk bagian dada) sakit terus napasnya juga
sesak sus. Kepala saya juga sakit udah gitu saya batuk terus, sus”
Suster: “ iya, maka dari itu nanti saya periksa mbak ambar ya biar ga sesak napas
trus kepalanya ga sakit lagi.”
Suster: " sekarang saya mau mulai pemeriksaannya ya. Dengan saya memeriksa
anda nanti saya bisa tau penyakit mbak ambar. Dengan begitu nanti saya
bisa ngasih obat yang tepat dan bisa merawat mbak dengan baik. Nanti
mbak ikuti petunjuk yang saya kasih ya ?”
Fase Kerja
(membaringkan pasien tidur telentang dan mengatur posisi yang nyaman bagi
pasien. Dan mulai melakukan prosedur pemeriksaan fisik yang meliputi inspeksi,
palpasi, perkusi dan auskultasi)
Suster: “ maaf mbak sekarang buka bajunya ya, saya mau mulai pemeriksaannya.”
Palpasi:
pasien : “tujuh-tujuh.”
( Data Subjektif )
Suster: “ nah saya udah selesai memeriksa mbak. Sekarang gimana perasaan mbak
setelah diperiksa?”
pasien: “ Udah ga sakit lagi bagian sininya sus (sambil menunjuk daerah dada).
Napasnya juga ga bunyi terus ga sesak lagi. Tapi saya masih batuk, sus”
Suster: “ Alhamdulillah . Iya kalo batuknya nanti saya kasih obat biar nanti
batuknya sembuh”
( Data Objektif )
Setelah komunikasi dan bertanya secara langsung kepada klien, suster mengamati
keadaan klien. Klien terlihat tenang, nyaman, tidak cemas, nafasnya kembali
normal tidak berbunyi lagi dan klien tampak bisa istirahat dengan tenang dan
nyaman.
Suster: “ mbak ambar setelah pemeriksaan ini, nanti siang jam 13.00 saya kesini
lagi buat ngasih obat.”
Suster: “ besok saya kesini lagi buat ngecek keadaan mbak ambar ya. Sekarang
saya tinggal dulu ya soalnya pemeriksaanya udah selesai.”
Prologue
Ambar is a 21 year old girl. Currently he is being treated in one of the rooms in
the hospital. Kusuma Bangsa because this morning he felt shortness of breath and
pain in his chest accompanied by a dry cough and his body looked limp
Orientation Phase
(Regards)
Patient: "wa'alaikumsalam"
(introduction)
Nurse : "Mrs, excuse me, may I introduce Nurse Eldha who is in charge of this
room. I was on duty from 07.00 am to 14.00 noon later. miss if there is anything
can call me in the nurse's room. Previously was it true that I was with Ms. Amber?
patient: "yes correct nurse. Now I want to do with the nurse. "
nurse: "I now want to check the condition of Ms. Amber. How are you? "
Patient: "Oh yes, please nurse.
(Validation Evaluation)
Patient: "I was unable to sleep last night, I woke up awake and the nurse didn't
sleep well."
patient: "in this part (pointing at the chest) pain continues breathing also tightness
nurse. My head also hurts already so I cough, nurse
nurse: "Yes, then I'll check it later, Ms. Amber, so that she won't get short of
breath, and her head won't hurt anymore."
Purpose
nurse: "Now I want to start the examination. With me checking you later I can
know your amber disease. That way I can give you the right medicine and treat
you well. Later, will you follow the instructions I gave you?"
Work Phase
(Lay the patient to sleep on his back and arrange a comfortable position for the
patient. And start performing physical examination procedures which include
inspection, palpation, percussion and auscultation)
nurse: "I'm sorry, now open your clothes, I want to start the examination."
Palpation:
patient: (inhale)
patient: "seven-seven."
Termination Phase
( Subjective data )
nurse: "Well, I've finished checking Miss. Now how do you feel after being
examined? "
patient: "It doesn't hurt anymore where it is nurse (pointing to the chest area). His
breath also does not sound continuously tight. But I still cough, nurse "
nurse: "Thank God. Yeah, if I cough later I'll give the medicine so the cough will
recover ”
(Objective Data)
After communication and asking the client directly, the nurse observes the client's
situation. Clients look calm, comfortable, not worried, breathing back to normal
does not sound anymore and the client seems to be able to rest in peace and
comfort.
( Follow up plan)
nurse: "Miss Amber after this examination, at noon I will come here again to give
medicine."
(upcoming contract)
nurse: "tomorrow I will come again to check on the condition of Ms. Amber. Now
I just need to stay, because the check is over. "
nurse: "If there is something you can call me amber in the nurse's office yes ."