Rizka Rahmarani FMEA
Rizka Rahmarani FMEA
FMEA Form
OCCURRENCE (1 - 10)
OCCURRENCE (1 - 10)
Process Step/Input Potential Failure Mode Potential Failure Effects Potential Causes Current Controls Action Recommended Resp. Actions Taken
DETECTION (1 - 10)
DETECTION (1 - 10)
SEVERITY (1 - 10)
SEVERITY (1 - 10)
RPN
RPN
What are the
recommended actions for Who is responsible for What actions were
What is the process step or In what ways could the step or What is the impact on the customer if this What causes the step or feature to What controls exist that either prevent or detect
reducing the occurrence of making sure the actions completed (and when) with
feature under investigation? feature go wrong? failure is not prevented or corrected? go wrong? (how could it occur?) the failure?
the cause or improving are completed? respect to the RPN?
detection?
Pada saat Menimbang bahan dengan Tekstur cookies menjadi terlalu Menimbang bahan dengan Memperhatikan takaran bahan dan
penimbangan cookies takaran yang tidak akurat lembek atau keras 7 takaran yang tidak akurat 6 melakukan kalibrasi 5 210 0
Pada saat pencetakan Cetakan cookies yang Bentuk cookies akan sedikit berbeda Tidak memperhatikan Memperhatikan cetakan cookies jika
cookies sudah terdapat kerusakan dengan cetakan cookies yang tidak 8 cetakan cookies 6 terdapat kerusakan sebaiknya diganti 3 144 0
ada kerusakan dengan yang baru
Pada saat proses Durasi pengadukan terlalu Tekstur cookies menjadi terlalu Tidak memperhatikan Memperhatikan duras pengadukan
pengadukan adonan lama atau terlalu cepat lembek atau keras 8 durasi pengadukan adonan 5 adonan sebaiknya di timer 6 240 0
cookies
Pada saat proses Durasi pengovenan terlalu Cookies akan menjadi gosong, bisa Tidak memperhatikan Memperhatikan durasi pengovenan
pengovenan lama atau terlalu cepat juga belum matang jika terlalu cepat. durasi pengovenan cookies dan sebaiknya set timer pada
5 4 6 120 0
oven dengan waktu yang baik untuk
cookies
0 0
0 0
FMEA Form
Potential
Process Potential Potential Current Action Actions
Failure Resp.
OCCURRENCE (1 - 10)
OCCURRENCE (1 - 10)
Step/Input Failure Mode Causes Controls Recommended Taken
DETECTION (1 - 10)
DETECTION (1 - 10)
Effects
SEVERITY (1 - 10)
SEVERITY (1 - 10)
What are the
RPN
What is the Who is
What causes What controls recommended What actions
What is the In what ways impact on the responsible
the step or exist that either actions for reducing were completed
process step or could the step or customer if this for making
feature to go prevent or the occurrence of (and when) with
feature under feature go failure is not sure the
wrong? (how detect the the cause or respect to the
investigation? wrong? prevented or actions are
could it occur?) failure? improving RPN?
corrected? completed?
detection?
Fill carafe Wrong Coffee to Faded level Visual Replace old Mel Carafe
with water amount of strong or 8 marks on 4 Inspection 4 128 carafes replaced 8 1 3
water weak carafe 9/15
Water spilled None Train Flo Trained on
8 from carafe 5 9 360 employees 9/20 8 2 7
Water too Coffee too Faucet not Finger Train Flo Trained on
warm strong 8
allowed to 8 4 256 employees 9/20 8 2 6
run cool
Employee None Train Flo Trained on
unaware of employees 9/20
8 7 7 392 8 1 8
need for cool
water
Unclean Foreign Carafe not Visual Appoint Alice Vera
carafe objects in 10 washed 4 Inspection 4 160 inspector appointed 10 1 4
coffee before storage 9/21
Bad tasting Carafe Training Create storage Alice Bin & visual
coffee 10 stored 7 5 350 & instructions instructions 10 2 3
improperly done 9/25
FMEA Form
RPN
24
112
96
64
40
60
Major disruption of service not involving client interaction and resulting in either
Moderate 6
associate re-work or inconvenience to clients
Minor disruption of service not involving client interaction and resulting in either
Low 5
associate re-work or inconvenience to clients
Minor disruption of service involving client interaction that does not result in
Very Low 4
either associate re-work or inconvenience to clients
Minor disruption of service not involving client interaction and does not result in
Minor 3
either associate re-work or inconvenience to clients
No disruption of service noticed by the client in any capacity and does not result
Very Minor 2
in either associate re-work or inconvenience to clients
None No Effect 1
Occurrence Scale
FMEA Form
Potential
Process Potential Potential Current Action Actions
Failure Resp.
OCCURRENCE (1 - 10)
OCCURRENCE (1 - 10)
Step/Input Failure Mode Causes Controls Recommended Taken
DETECTION (1 - 10)
DETECTION (1 - 10)
Effects
SEVERITY (1 - 10)
SEVERITY (1 - 10)
What are the
RPN
What is the Who is
What causes What controls recommended What actions
What is the In what ways impact on the responsible
the step or exist that either actions for reducing were completed
process step or could the step or customer if this for making
feature to go prevent or the occurrence of (and when) with
feature under feature go failure is not sure the
wrong? (how detect the the cause or respect to the
investigation? wrong? prevented or actions are
could it occur?) failure? improving RPN?
corrected? completed?
detection?
Changing May not Run out of Not carrying Won't know Give vendor a Manager Directions
Vendors deliver on key menu proper until delivery 30-day trial created,
time items quantities copied and
10 8 10 800 distributed 10 6 10
on May 5th
FMEA Form
RPN
600
40
600
0
0
0
0
0
0
0
FMEA Form
Potential
Process Potential Potential Current Action Actions
Failure Resp.
OCCURRENCE (1 - 10)
OCCURRENCE (1 - 10)
Step/Input Failure Mode Causes Controls Recommended Taken
DETECTION (1 - 10)
DETECTION (1 - 10)
Effects
SEVERITY (1 - 10)
SEVERITY (1 - 10)
What are the
RPN
What is the Who is What are the
What causes What controls recommended
What is the In what ways impact on the responsible completed
the step or exist that either actions for reducing
process step or could the step or customer if this for making action taken
feature to go prevent or the occurrence of
feature under feature go failure is not sure the with the
wrong? (how detect the the cause or
investigation? wrong? prevented or actions are recalculated
could it occur?) failure? improving
corrected? completed? RPN?
detection?
Chef to put Chef gets Delay of all 10 It takes too 10 White Board 4 400 Cross-Train all Scott 27-May 10 7 1
food into backed up food orders much time to showing kitchen staff to
containers with orders package food order handle pick-up
orders timing packaging
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
FMEA Form
RPN
70
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0